HOSPITALITY CLEAN, WHITE & SOFT LAUNDRY PROGRAM Presenter’s Name Title of Presenter Month xx, 20xx

Clean, White & Soft

Clean – A Proven Fact  Every guest expects clean room linens. In fact, in most states, it is a hotel owner's requirement, by state law, to provide clean linens. Guest room decor may be old or new, contemporary or traditional, bright or subdued, but it must be clean. Ecolab’s laundry systems provide the Cleanest, Whitest & Softest results Independently proven to remove more blood, make-up, food and body soils than a major national competitor. Meeting Guest’s Expectations

Ecolab Promise: Clean, White & Soft  Customized laundry wash programs based on your specific soils and water conditions and guest satisfaction needs  Solutions that are proven to provide the highest level of soil removal keeping your linens their whitest  Powerful chemistry that helps reclaim linens before they are permanently pulled out of circulation  Employee training to help catch stains before they “set” in the laundry process Delivering On A Promise – Clean & White

 Clearly Soft ™ has been developed to support your linen investment and provide your guest’s with a premium appeal that enhances your brand  Clearly Soft ™ is an innovative advancement in chemistry that eliminates common problems with old fashioned softeners No absorbency or yellowing of linen issues Flexible dosing that allows you to get the softness you desire  Guests will love the luxurious softness and fresh clean scent; remembering your brand as their brand of choice  Compliments from your guests may become a daily occurrence resulting in improved guest satisfaction scores and higher revenues for your property Delivering On A Promise – Soft Ecolab Promise: Clean, White & Soft

Customer Testimonials  “With our new branding and rates, our guests are expecting more. With Clearly Soft ™, we are giving them a softness and fragrance that our surveys show they love. This is the program that I want from now on.” Caridad Rojas, Executive Housekeeper Nickelodeon Holiday Inn Family Suites  “Before Clearly Soft™ our customers would complain about how rough our towels were. Now, the towels are very soft. We are very happy as there are no more complaints from the customers.” Marie Lau, Director of Housekeeping Stanford Park Hotel, Menlo Park, CA

Customer Testimonials  “Our members have actually started to compliment us on the towels. They are much softer and smell better than before. The members want us to keep using Clearly Soft ™.” Elvia Gomez, General Manager, LifeStyleRx ® Fitness Center, Livermore, Ca  “In the 10 years that I have been at this property, I have never received guest comments regarding our linens. Now with Clearly Soft it has become a common occurrence. They all love the smell and the feel.” Mark Dahlke, Director Of Housekeeping, Howard Johnson’s – Sunshine Island

Ecolab’s Service Excellence Plus  Ecolab laundry specialists are trained to work with all makes and models of laundry equipment providing you with Clean, White & Soft results under any situation  Regular visits, training of your employees and attention to your needs proactively prevents issues from becoming problems  Experienced associates that understand your laundry operation, ensuring proper chemistry and wash times are used in every step of the process Understanding Your Laundry Operation And Equipment Is Key To Providing Clean, White & Soft Linens

 A comprehensive approach that can help you conserve resources, improve safety and reduce waste.  Providing sustainable solutions that go beyond green to help you create a cleaner, safer, healthier environment. The Ecolab Total Impact Approach To Sustainability

Think Green, Go Blue  Ecolab solutions are designed with a comprehensive approach that can help you conserve resources, improve safety and reduce waste – helping to create a cleaner, healthier, safer environment  Systems and training that reduce the use of natural gas, saving the environment from harmful greenhouse gases  A complete line of non-phosphorus products that can reduce your effect on streams and waterways by eliminating one of the causes of excess algae growth  Solutions that can reduce water usage by as much as 38% with fewer wash steps. Saving you and the environment precious resources  Solid systems that reduce packaging waste reducing the space needed for landfills Your Complete Partner For An Environmentally Sustainable Laundry

 Enzyme-based laundry technology saves time, energy, water, and packaging resources while streamlining operations through 1-step process  Improved results – whiter and softer  Reduces water consumption by up to 38%  Reduces energy by up to 48% vs. typical laundry set-ups  Reduces waste stream by up to 38% Sustianable, Operationally Efficient Laundry Enjoy Operational Savings As You Deliver Superior Guest Satisfaction Results, Running Sustainable Operations And Managing Employee Safety And Well-being

Formula 1™ Energy: Reduces energy usage by up to 70,000 kWh per year Water: Reduces water usage by up to 345,000 gallons per year Safety: Easy to use lightweight packaging, and a closed system. Reduces the possibility of chemical contact, makes Formula 1 simpler and safer for our customer’s employees Waste: Reduces plastic waste by 145 pounds per year A single facility can save up to 345,000 gallons of water in one year. That is enough water for over 13,800 showers. Innovative Technology Reduces The Steps Of A Typical Wash Cycle, Helping Our Customers To Conserve Water, Energy And Labor Resources *These numbers are based on averages for a 110 room property

Clean, White & Soft Training  Onsite, in-service training planned with management and supervisory staff (safe chemical handling, safety information review, product application and procedure training)  Certification training  Equipment, water, energy and linen assessment  Training documentation on service delivery reports with recommendations for follow-up and reinforcement by management  Training on all new products and equipment  Graphic wall charts and multilingual procedure charts  Technical service support including water quality, product compatibility, linen quality analysis, linen wear analysis and tunnel washer cost optimization (where applicable) Customized program ensures clean, soft, long-lasting linens

Ecolab Advantage  Solutions that provide independently proven, superior cleaning performance.  Innovative, patent pending technology, that provides luxurious softness to all linens.  Laundry programs that help reduce your overall operational cost  Service associates that understand your operation & equipment  A sustainability partner that you can count on