Appalachian State University
Middleware (Identity Mgmt., Netreg, Address Management) Storage and Backup SystemsServer SystemsSecurity SystemsData CenterNetwork EquipmentFiber Plant
Current fiber plant built in early 1990s ~72 pair of Single Mode, long distance & high speed 24 pair of Multimode, outdated, little value Design connects Data Centers and Distribution buildings via redundant paths Distribution buildings to others is single path New 144 pair paths are being pulled to tie Raley to StateFarm DC
Wired Connections ~40000 ports Wireless Connections 98% of internal space is covered by wireless canopy 1759 access points: 915 ResNet Admin & Academic 7000 average users/day with peaks to 12,000 30% of our bandwidth with peaks to 60% Registered Clients 48,016 registered devices on the network 24,494 student devices 412 Servers providing services to the world (272 Central & 141 Distributed)
Primary Data Center – Raley Hall ▪ ~2200 SqFt / Very near capacity ▪ (8) Server racks rack units ▪ (6) Storage racks – 252 rack units ▪ (6) Network racks – 252 rack units ▪ 360KW Back up generator ▪ (3) 10 ton Air handler units ▪ (3) UPS – 220Kw battery backup Secondary Data Center – Anne Belk Hall ▪ ~600 SqFt / Capacity exhausted Bond growth taxed our Data Center capacities ▪ More computers -> More power -> More cooling REPEAT
Firewalls: Internet edge and between Border and Core VPN: Protect and provide remote access to protected services such as INB Banner and Ustor Intrusion Detection: Monitor traffic signatures for threats to the network and/or clients Virus Protection and Quarantine Process: Manage stability and integrity of network, infected devices removed from the network until cleaned and stabilized. Average deleting and cleaning >100 virus infections/month Spam Filters: Filter >70% of the that hits our servers
~132 Physical Servers 13 of these provide virtualization service for 308 VMs Operating Systems distribution 256 Windows Servers 141 Linux Servers 30 SUN/Oracle Solaris
Storage and Backup Services Two storage architectures ▪ Banner/ – 27Tb total 17 Tb used ▪ EMC Disk-based backup - 87% Data reduction thru compression and deduplication ▪ Other Enterprise App. Storage and Departmental/User ▪ 21.9 Tb total 16.3 Tb used (80% usable limit) ▪ NetApp Disk-based backup – 65 Tb total 44.8 Tb used Tape library – 219 tapes ~500 Tb of data
2000 – NC Infrastructure Bond. ( ) 4+ Million dollar infusion in to IT infrastructure and Capital Building projects. One time money primarily earmarked for ▪ IT Infrastructure ▪ Building Infrastructure ▪ Network Infrastructure ▪ Security Infrastructure ▪ Systems Infrastructure ▪ Data Center Infrastructure ▪ Capital Building Projects
Building & Fiber Infrastructure upgrade Built additional capacity into campus fiber plant Upgraded building wiring to cat 5 specification Network Upgrade Forklift upgrade of all Network electronics ▪ Core and Distribution routers – 1 GB connectivity ▪ Edge switches - 10/100 MB port for every office Expanded Wireless to near 100% campus coverage for convenience use
Data Center Upgrades Established 2 nd Data Center in Belk Began building High Availability services New HVAC Units providing more cooling New UPS units to power more equipment New generator for Belk for backup power
Security Upgrade Implemented Intrusion Prevention Implemented & Upgrade Firewalls Systems Upgrade Purchase Sun E2900 Server in 2003 for Banner Upgrade to and Portal Infrastructure Storage Area Network Purchased Initial SAN storage in ~2003
: Tremendous growth, no refresh plan and realization of managing enterprise resources and data center capacity 2008: Banner and Storage to SAN ($525K), upgraded storage drives, split Banner out to SUN Storage. 2009: Upgraded NetApp controllers and added storage shelves 2010: Implemented Intrusion Detection technology
2011: Replace Banner servers ($250K) 2012: Upgraded Core, Border, and Distribution routers to 10+ gig ~$1.2 mil (operational lease), Invested ~$400,000 in wireless infrastructure 2013: Rebuilt/upgraded campus edge/firewall hardware to 10Gig. ~$225k, Upgraded network bandwidth from 1 gig to unlimited - $155k/year, Upgrade IDS to accommodate 10 Gig 2013
End of life – Much of what we purchased in has reached its vendor supported end-of-life. Security & Feature Updates are no longer developed Rely on 3 rd party support for much of our Enterprise services
Network edge - Self Support maintenance model since 2010 ▪ Next Gen Technology identified, refreshing as funds become available. Security - Encryption, policy, data loss prevention, PCI, scanning tools Several services/applications and their systems are showing age. Portal and technologies are 8+ years old. Most storage on the SAN will reach EOL in months. Consolidating storage strategies and developing the use of cloud storage will create efficiencies in management and budgeting Evaluate our service catalog and refresh technologies where necessary
Proposed Data Center – State Farm Warehouse ▪ ~3000 SqFt ▪ Capacity will be initially 1.5 times Raley ▪ Growth to ~3 times Raley ▪ Will become Primary & potentially our only DC ▪ Implements current technologies to optimize environmental efficiencies ▪ Funded primarily through Energy Performance contracts
Governance Portfolios to assess, manage and set strategy for technology services Master plan for network and computing infrastructure investments Fiber plant strategy consultation Network and Telecom convergence model Security program and strategy Put vendors head to head on server solutions Developing storage plan focusing on cloud
Budget Sustainability IT budget was originally divided between operation costs and growth(refresh) costs. Bond and subsequent investments created imbalance – Maintenance consumes greatest percentage of operating budget Need to work toward budget model that supports strategic investment AND refresh cycle