Tool: Stakeholder Analysis Purpose: To identify everyone, from start to finish, who will be affected by the process change. The Stakeholder Analysis also.

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Presentation transcript:

Tool: Stakeholder Analysis Purpose: To identify everyone, from start to finish, who will be affected by the process change. The Stakeholder Analysis also provides the “big picture” in which the process is situated. By understanding our stakeholders, we can foresee who may have grievances that need to be addressed. By understanding who is affected, we can identify who to include in our Communication Plan. D Stakeholder Analysis

Project Name Champion College/Division Process Owner Department Team Leader Name of the Group or Individual Affected Function Group Representative and Contact Information Does the stakeholder have concerns about the project? (Y/N) Stakeholder's Concerns (if applicable) Action Required to Satisfy Stakeholder Stakeholder Analysis Stakeholder Analysis Form D

Who will the changes affect? –Examples: Customer, CCIT, HR D Stakeholder Analysis Name of the Group or Individual Affected

List the appropriate groups or individuals. D Stakeholder Analysis Name of the Group or Individual Affected Vendors Procurement employees Students

What function does this person or group serve in the process? D Stakeholder Analysis Function

List the relevant functions. D Stakeholder Analysis Function Supplier Facilitate procurement process Provide much of the money involved in the transactions

Who represents the stakeholders? How can we contact the representative? D Stakeholder Analysis Group Representative and Contact Information

List that information here. D Stakeholder Analysis Group Representative and Contact Information CEO/VP/Sales Rep of the respective company Mike Nebesky CUSG

Might this individual or group have concerns regarding the planned improvements? Indicate that here. D Stakeholder Analysis Does the stakeholder have concerns about the project? (Y/N) Y N N

Where appropriate, explain what those concerns might be. D Stakeholder Analysis Stakeholder's Concerns (if applicable)

Where appropriate, explain what those concerns might be. D Stakeholder Analysis Stakeholder's Concerns (if applicable) Decrease in revenues if CU pays within 10 days. Extra cost of being paid by check.

Action Required to Satisfy Stakeholder Think about what the team can do to both satisfy stakeholders and increase process efficiency. D Stakeholder Analysis

Action Required to Satisfy Stakeholder Communicate the benefits of being paid within 10 days. Communicate the benefits of paying electronically. List some possible solutions here. D Stakeholder Analysis

D Stakeholder Analysis Form Project NameProcurement: Leverage Industry Norm Payment Terms ChampionMike Nebesky College/DivisionFinance Process OwnerMike Nebesky DepartmentProcurement Team LeaderLisa Knox Name of the Group or Individual Affected Function Group Representative and Contact Information Does the stakeholder have concerns about the project? (Y/N) Stakeholder's Concerns (if applicable) Action Required to Satisfy Stakeholder VendorsSuppliers CEO/VP/Sales Rep of the respective company Y Decrease in revenues if CU pays within 10 days. Extra cost of being paid by check. Communicate the benefits of being paid within 10 days. Communicate the benefits of paying electronically. Procurement Employees Facilitate procurement processes Mike Nebesky N Students Provide much of the money involved in the transactions CUSG N

I Improve Once we have a clear idea of what the process will become, we can consider whether the solution meets the needs of everyone involved. Consult your stakeholders as necessary