Employee attitude, satisfaction, emotion and commitment Prepared By: Siti Rokiah Siwok for UHS 2062 at UTM Skudai Johore.

Slides:



Advertisements
Similar presentations
JOB SATISFACTION THEORY AND PRACTICE.
Advertisements

1 Chapter 4 Job Attitudes. 2 Individuals & Attitudes Attitude: An evaluative disposition (toward ____________) when compared against a set of standards.
1 Work in the 21 st Century Chapter 9 Attitudes, Emotions, & Work Mel Curtis/Getty Images.
Chapter 3: Attitudes and Job Satisfaction
Learning Objectives Contrast the three components of an attitude.
Organizational Behavior 15th Global Edition
Attitudes, Emotions, & Work
Organizational Behavior 15th Ed
Stephen P. Robbins & Timothy A. Judge
Organizational Attitudes & Behavior Organizational Attitudes –Job Satisfaction –Organizational Commitment –Job Involvement –Organizational Justice Organizational.
Organizational Behavior. Organizational Attitudes & Behavior Organizational Attitudes Job Satisfaction Organizational Commitment Job Involvement Organizational.
Chapter 3 Emotions, Attitudes, and Job Satisfaction
Chapter 6 More Individual Differences. Values Personal values – things that are meaningful in our lives and influence our behavior Schwartz’s Value Theory.
MGT 321: Organizational Behavior
Introduction to Industrial/Organizational Psychology by Ronald E
What are emotions and moods? What do emotions and moods influence behavior in organizations? What are attitudes? What is job satisfaction and what are.
Attitudes and Job Satisfaction
Values, Attitudes, Abilities, & Job Satisfaction
Organizational Behavior MBA-542 Instructor: Erlan Bakiev, Ph.D.
Introduction to Management LECTURE 26: Introduction to Management MGT
Organizational Behavior
Employee satisfaction and commitment Prepared By: Siti Rokiah Siwok for UHS 2062 at UTM
THE EXPERIENCE OF WORK:
Chapter 3 Emotions, Attitudes, and Job Satisfaction
Industrial and Organizational Psychology Feelings About Work: Job Attitudes and Emotions Copyright Paul E. Spector, All rights reserved, March 15, 2005.
UHS 2062 : Introduction to Industrial Psychology Title : Employee Satisfaction and Commitment (II) Lecturer’s Name : Puan Siti Rokiah binti Siwok.

B0H4M CHAPTER 12.
COPYRIGHT 2001 PEARSON EDUCATION CANADA INC. CHAPTER 4 1 CHAPTER 4 VALUES, ATTITUDES, AND WORK BEHAVIOUR.
Foundations Of Individual Behavior Chapter 2. Aim of this chapter To explain the relationship between ability and job performance Contrast three components.
Chapter 2 Foundations of Individual Behavior
Management A Practical Introduction Third Edition
1 Dr. Fred Mugambi Mwirigi JKUAT Sunday, October 18,
1 ORGANIZATIONAL BEHAVIOR STEPHEN P. ROBBINS Chapter 3 Attitudes and Job Satisfaction Reporter: Yen-Jen Angela Chen 2007/09/20.
1 Chapter 3 Attitudes and Job Satisfaction MRS. Shefa EL Sagga. 9/2/2011 OB.
McGraw-Hill/Irwin© 2008 The McGraw-Hill Companies, Inc. All rights reserved. Personality and Attitudes Chapter Five.
Organizational Behavior 15th Ed
Kelli J. Schutte William Jewell College Robbins & Judge Organizational Behavior 14th Edition Copyright © 2011 Pearson Education, Inc. publishing as Prentice.
Copyright © 2015 Pearson Education, Inc Copyright © 2015 Pearson Education, Inc. Chapter 3: Attitudes and Job Satisfaction 3-2.
3 C H A P T E R Individual Differences and Work Behavior
Copyright ©2010 Pearson Education, Inc. Publishing as Prentice Hall 4-1 Chapter 4 Job Attitudes Essentials of Organizational Behavior, 10/e Stephen P.
UHS 2062 LECTURES at UTM. Prepared by Siti Rokiah Siwok
Louise Tourigny, Ph.D. University of Wisconsin-Whitewater Occupational Mental Health among Hospital Nurses in China and India In collaboration with Dr.
Organizational Behavior 15th Ed
Attitudes MBUS 612 Prof. Elloy. Attitude Formation 1. Dispositional Approach * Attitudes represent releatively stable predispositions to respond to people.
The attitudes and behaviors of individuals and groups in organizations How organizations can be structured more efficiently.
Chapter 11: PowerPoint 11.1 Chapter 11: Motivating Employees John W. Slocum, Jr. Susan E. Jackson Don Hellriegel COMPETENCY-BASED MANAGEMENT 11 th Edition.
Organizational Behavior (MGT-502) Lecture-7. Summary of Lecture-6.
Spring 2007Personality and Attitudes1 Spring 2007Personality and Attitudes2 Motivation: Applications Individual Differences Organization Commitment Job.
Copyright ©2012 Pearson Education Chapter 2 Job Attitudes 2-1 Essentials of Organizational Behavior, 11/e Global Edition Stephen P. Robbins & Timothy A.
Values, Attitudes & Job Satisfaction
Scandura, Essentials of Organizational Behavior
Psyc 306 Industrial and Organizational Psychology
Introduction to Industrial/Organizational Psychology by Ronald E
Stephen P. Robbins & Timothy A. Judge
Chapter 11: Managing Individual Differences & Behavior
S.Senthil kumarAP/MBA 16BA603 Organisational behaviour
Employees Motivation UHS 2062 LECTURES at UTM Skudai.
Psyc 306 Industrial and Organizational Psychology
UHAS 2062 Introduction to Industrial Psychology
Employee satisfaction and commitment Prepared for SHP 1313 students at UTM SKUDAI By: Siti Rokiah Siwok
Introduction to Industrial/Organizational Psychology by Ronald E
Attitude, Job Satisfaction & Performance Chapter 15
Organizational Behavior 15th Ed
Motivation: Putting it to Work
Introduction to Industrial/Organizational Psychology by Ronald E
Organizational Behavior 15th Ed
Lecture 2: Job Satisfaction
JOB SATISFACTION – TOPIC 5
Presentation transcript:

Employee attitude, satisfaction, emotion and commitment Prepared By: Siti Rokiah Siwok for UHS 2062 at UTM Skudai Johore.

Job related attitudes  Assessing employee attitudes about their jobs is one of the major tasks of IO psychologist.  Among the most commonly studied job related attitudes are job satisfaction and organizational commitment.  Although 2 different constructs, j ob satisfaction and organizational commitment are highly correlated and result in similar employee behaviours.

Satisfaction & org. commitment  Meta analyses show that satisfied employees tend to be committed employees. However, the relationship between job satisfaction and performance are not consistent across people or jobs..

Job satisfaction and performance  The relationship between job satisfaction and performance is not consistent across people or jobs.  E.g: For complex jobs, there is a strong relationship between job satisfaction and performance, than jobs of low or medium complexity.

Job satisfaction and commitment  Job satisfaction and commitment are multifaceted.  Examples of job satisfaction facets are pay, supervision, coworkers, promotion, work facility, worksite, work policy etc  An employee may be satisfied with one facet, (such as pay) but not another ( such as work facility).

Organizational commitment  There are three motivational facets to organizational commitment ( Meyer and Allen, 1997):  Affective commitment  Continuance commitment  Normative commitment  ( Read Aamodt, 2010 for details )

Individual Differences affecting Job Satisfaction  See Aamodt 2010 pages

Approaches to study job satisfaction  Global approach  Facet approach

Assessment of job satisfaction  Job satisfaction can be assessed by asking how employees feel about their job, either by using questionnaire or interview.  Minnesota Satisfaction Questionnaire  Job descriptive index

What are the antecedents of Job satisfaction? What causes employees to be satisfied with and committed to their jobs?

Perspectives to the study of job satisfaction  Personality perspective  Environmental perspective  Interactionist perspective

Genetic Predisposition  Genetic predisposition (30%), a study by Arvey et. al.1989, 1994), due to the presence of inherited personality traits such as “negative affectivity”.  Genetic predisposition studies are controversial and received lots of criticism  Any takers for further studies?

Personality variables Results of Judge and Bono’s (2001),Meta - analysis Core evaluation trait Correlation with job satisfaction Correlation with job performance Self esteem.26 Self efficacy Internal locus of control Emotional stability.24.19

Life satisfaction  People who are satisfied with other aspects of life seems to be satisfied with their jobs., that is “people who are happy with their jobs are happy with their life and vice versa”  Fancy using “John Travolta method”?

Others: Culture and intelligence  Culture plays great role  …and if you are too “ smart”, you won’t be hired.

Commitment  Affective commitment:  the extent to which an employee wants to remain with the organization, cares about the organization and willing to exert effort on its behalf.

Commitment  Continuance commitment:  The extent an employee believes that s/he must remain with the organization due to the time, efforts and expense that s/he has invested.

Commitment  Normative commitment:  The extent the employee feel obliged to the organization, and thus feels that s/he must remain with the organization.

Consequences of Satisfaction/Dissatisfaction and Negative Work Attitude  Job performance  Turnover  Absenteeism

References  Aamodt, M.G (2007). Industrial and organizational psychology. An applied approach. Belmont, CA: Thomson