we help people who do a great job do it better Qualifications in adult social care Spring 2014

Introduction – qualifications  Developed by Skills for Care in partnership with employers and awarding organisations  To meet the needs of people who use care and support services  Flexible ‘mix and match' approach  Wide range of units  Reflects what workers should 'know' and 'do '

Types of qualifications  Entry into health and social care  Occupational competence  Continuous Professional Development (CPD)

Size of qualifications

Qualifications to support entry to the sector  L1 Award in Preparing to Work in Adult Social Care  L1 Award and Certificate in Introduction to Health, Social Care and Children’s and Young People’s Settings  L2 and L3 Certificates in Preparing to Work in Adult Social Care

Qualifications for occupational competence  Level 2 & 3 Diplomas in Health and Social Care  Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services  Level 3, 5 & 7 Diplomas in Commissioning, Procurement and Contracting for Care Services

Structure – Level 2/3 HSC Diploma Group A Mandatory Units Group B Knowledge units: Generic Pathway Learning Disabilities Pathway Dementia Pathway Group C Optional Competence Units  Group A = 24 credits  Groups B and C = at least 22 credits  Total credits = 46 credits or more  Group A = 28 credits  Groups B and C = at least 30 credits  Total credits = 58 credits or more Level 2 HSC Diploma: Level 3 HSC Diploma: + +

L2 & 3 HSC Diploma mandatory units 9 mandatory units covering:  Personal Development  Communication  Equality and Inclusion  Duty of Care  Role of Health and Social Care Worker  Safeguarding of Vulnerable Adults  Person-Centred Support  Health and Safety  Handling Information

Qualification options – profiles L2 Diploma HSC:  Adult Residential Care  Dementia – Adult Residential  End of Life Care:  Adult Residential  Domiciliary  Supported Housing – Specialist Services  Apprentice – Domiciliary Care L3 Diploma HSC:  Autism  End of Life Care – Domiciliary  Personal Assistant  Mental Health Services  Sensory Services  Brokerage Support Service  Support Broker  Carers support worker

Level 5 Diploma in Leadership in Health and Social Care and Children’s and Young People’s Services  Why a level 5?  One qualification 6 pathways  Opportunities for progression without repetition

Shared Core & Mandatory (A) Adult PathwaysChildren and Young People’s Pathways Adults’ Residential Management (E) Adults’ Management (F) Adults’ Advanced Practice (G) Children and Young People’s Residential Management (B) Children and Young People’s Management (C) Children and Young People’s Advanced Practice (D) Optional Management Units (H) Optional Units – Knowledge (I) Optional Units (J) Structure - Level 5 Diploma

Qualification options – Profiles L5 dip  Adult management –Domiciliary care services –Day and outreach services (Higher Apprenticeship)  Adult residential management –Dementia Care –End of Life Care –Physical disability and learning disability (HA)  Adult advanced practice –Advocacy – Person centred support planner (HA)

Learning Outcomes The learner will Assessment Criteria The learner can 1. Understand the implications of duty of care 1.1 Define the term ‘duty of care’ 1.2 Describe how the duty of care affects own work role 2. Understand support available for addressing dilemmas that may arise about duty of care 2.1 Describe dilemmas that may arise between the duty of care and an individual’s rights 2.2 Explain where to get additional support and advice about how to resolve such dilemmas 3. Know how to respond to complaints 3.1 Describe how to respond to complaints 3.2 Identify the main points of agreed procedures for handling complaints Sample unit

Learning outcomes The learner will Assessment criteria The learner can: 3. Be able to reduce barriers to Communication 3.1 Identify barriers to communication 3.2 Demonstrate how to reduce barriers to communication in different ways 3.3 Demonstrate ways to check that communication has been understood 3.4 Identify sources of information and support or services to enable more effective communication Another example

Flexibilities of the new qualifications Many units can be used in 3 different ways – as optional units within the HSC Diplomas – within smaller specialist qualifications for CPD – individual units to develop learning in bite sized chunks and reflect business need

Continuing Professional Development qualifications  Activities  Assisting and Moving  Awareness of the Mental Capacity Act  Dementia  Diabetes  End of Life Care  Food Safety & Nutrition  Learning Disability  Promoting Employment in Social Care  Seated Physical Activities  Stroke

Mental health Qualifications for CPD and occupational competence:  Level 2 and 3 Certificates in Community  Mental Health (knowledge)  Level 2 Award in Understanding Working with People with Mental Health Issues (knowledge)

Additional units added to diplomas – September 2012 Range of units added to optional banks in HSC diplomas at level 2, 3 and 5  End of Life  Stroke care  Further LD development  Keeping safe  Infection Prevention and Control  Level 5 units around business management

Qualifications in development L4 Diploma in adult Social Care- this will form part of a new Higher Apprenticeship Framework Autism units – to be added to the Diplomas Delivery – late 2014 / early 2015

Skill Selector Walk through video

 completely free to use  catalogue of learning resources…  training, videos, e-learning, smartphone apps courses 

Learn from learning Employers:  Use the catalogue to develop a blended approach to learning  Import learner records into their organisational system Learning providers:  Populate the catalogue with resources  Advertise through your ‘shop front’

Mobile Knowledge and Learning Solutions (MKLS) To support the wider use and development of sector specific learning resources and services designed for delivery on mobile devices Skills for Care is keen to work with employers to:  co-produce and pilot m-learning resources  develop the capability to produce and make  effective use of new technologies in workforce development

MKLS project has already delivered :  Fifteen podcast and video resources;  “Getting Started with Mobile” on App Store  Getting Started with Mobile Getting Started with Mobile  Health & Safety for Social Service Workers  Health & Safety for Social Service Workers - An Induction Guide by Scottish Social Services Council Health & Safety for Social Service Workers - An Induction Guide by Scottish Social Services Council  Understanding Dementia (e-publications)

Potential new mobile learning solution… Products identified to develop in to mobile learning solutions including:  Self-Care Training Pack  Choosing Workforce Learning  Skill Selector App  Blended learning e-books Work currently to identify appropriate mobile solution for these products including dialogue with internal colleagues and external technology specialists

How to find out more Visit our website:  Adult social care qualifications  Advice on meeting CQC regulations  Apprenticeships  Choosing learning provision  Learning materials  Skill Selector  Learning technologies For regular updates sign up to our enews: