Technology Disaster Response Planning for Libraries Mary Mallery, Ph.D. Montclair State University Library NJLA Conference 2012 Disaster Response Planning.

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Presentation transcript:

Technology Disaster Response Planning for Libraries Mary Mallery, Ph.D. Montclair State University Library NJLA Conference 2012 Disaster Response Planning

Libraries depend on technology! NJLA Conference 2012 Disaster Response Planning

Kinds of technology in libraries: Library Websites Electronic Resources Proxy servers Integrated Library System Institutional repositories Staff and public PCs Laptops Social media sites NJLA Conference 2012 Disaster Response Planning

What could go wrong? Power outages and surge Computer viruses Denial of service attack Data corruption Key staff retirements No Documentation Vendor abandonment NJLA Conference 2012 Disaster Response Planning

A Cautionary Tale: Second largest university in New Jersey with 17,000 students Sprague Library holds 550,000 books and 2,000 periodicals Subscribes to over 70 online databases with access to over 30,000 online journals Collects and maintains digital collections and purchased or licenses over10,000 ebooks and streaming videos. NJLA Conference 2012 Disaster Planning for Libraries

Technology Disaster Strikes! Montclair Electronic Text Archive (META) server does not restart after AC outage. NJLA Conference 2012 Disaster Planning for Libraries

What went wrong with META? Aging server equipment with no automatic temperature controlled shutoff. Key systems staff just retired. No documentation for system restore. No testing of data reload from backup. No budget for replacing old server. NJLA Conference 2012 Disaster Planning for Libraries

We need a plan! Inventory with Risk Assessment for each item. Risk Prevention Procedures Restoration Procedures Disaster Response Communications Testing and Training Recommendations Schedules Review and Plan Updates NJLA Conference 2012 Disaster Planning for Libraries

Migration Matters 1, Charleston Conference 2004

dPlan Checklists and Schedules: Data storage and backup Replace and repair equipment Create salvaging priorities Contingency plans (establish offsite and manual operations) NJLA Conference 2012 Disaster Response Planning

Not a Best Practice: NJLA Conference 2012 Disaster Response Planning

Technology Disaster Planning fits into the overall planning process. NJLA Conference 2012 Disaster Response Planning

How many plans do we need? University Strategic Plan Library Strategic Plan Budget Plan Collections Disaster Response Plan Technology Disaster Response Plan NJLA Conference 2012 Disaster Planning for Libraries

META Returns to Rutgers U. NJLA Conference 2012 Disaster Response Planning

Technology Disaster Response Planning Resources NJLA Conference 2012 Disaster Planning for Libraries

Technology Disaster Response Planning Resources NJLA Conference 2012 Disaster Response Planning

Technology Disaster Response Planning Resources NJLA Conference 2012 Disaster Response Planning

Get Started with Technology Disaster Response Planning Today! Mary Mallery, Ph.D. Montclair State University Library NJLA Conference 2012 Disaster Response Planning