SOFT SKILLS The Missing Link in Contemporary Education II

A (brief) Review of Theory Employment in DeclineRecidivism Application to DoR Training provided Employment Services Provided Placement & case closure Loss/change of job

A (brief) Review of Theory Societal ExpectationEmployer Need Social Skills Workplace behavior/ values Basic Skills

A (brief) Review of Theory 2.2 Million ppl 20% = 320,000 ppl $3 billion

Zone of Control Critical Thinking Work Ethic Social Rapport Collaboration

Zone of Control Critical Thinking Work Ethic Presence Trustworthiness Commitment to Work Unsupervised Behavior Commitment to Growth Professional Boundaries Social Rapport Emotional Projection Physical Projection Reception & Interpretation Differentiated Communication Collaboration Teamwork Communication Common Sense Time Management Problem Solving

CRITICAL THINKING WORK ETHIC SOCIAL RAPPORT COLLABORATION Internal External Zone of Control Social Rapport Emotional Projection  Positive Attitude  Enthusiasm  Self Confidence  Personal Chemistry Physical Projection  Eye Contact  Good Personal Appearance  Appropriate Dress Reception & Interpretation  Courtesy  Small Talk  Willingness to Learn  Active Listening o Eye Contact o Gestures/Body Language/Body Position  Differentiated Communication Skills With: o Public o Fellow Employees o Supervisors o Customers Critical Thinking  Common Sense  Time Management  Problem Solving Skills o Observe Critically o Reflect & Evaluate o Flexibility o Adaptability o Make Decisions Work Ethic Presence  Consistently On Time Trustworthiness  Honesty/Integrity  Make Deadlines Commitment To Quality Of Work & Company Goals  Wanting To Do A Good Job  Willingness To Be Accountable  Ability To Make Production Quotas  Staying On The Job Until It Is Finished  Commit To The Position  Reliability  Perform Well Under Pressure Unsupervised Behavior  Follow Rules  Self-Directed  Self-Supervising Awareness Of Role & Commitment To Growth  Willingness To Take Instruction  Commitment To Continued Training And Learning Boundaries & Skills Outside Of Work  Ability To Handle Personal Problems Collaboration Teamwork  Cooperation  Dependability  Ability To Accept Criticism  Ability To Learn From Criticism  Conflict Resolution  Resolve Conflict & Negotiate Communication For Success  Networking & Small Talk  Speak So Others Can Understand  Advocate & Influence  Motivational Skills BLOCK

The Conceptual Model Critical Thinking Work Ethic Presence Trustworthiness Commitment to Work Unsupervised Behavior Commitment to Growth Professional Boundaries Social Rapport Emotional Projection Physical Projection Reception & Interpretation Differentiated Communication Collaboration Teamwork Communication Common Sense Time Management Problem Solving

What we teach when we teach Explicit (overt) CurriculumImplicit (covert) Curriculum

JBA’s Street Week

Junior Blind’s STREET Week Critical Thinking Social Rapport Confidence Self-Advocacy Personal/ Prof Behavior Informational Interview Collaboration Negotiation Determining Common Goals Accepting Criticism Community Based Instruction Time Management Route Planning

The Conceptual Model Critical Thinking Collaboration Teamwork Communication Common Sense Time Management Problem Solving

STREET Week At-A-Glance

LCB’s New Foundations Critical Thinking Work Ethic Organization Research Work-life balance Ethics Writing skills Financial Literacy Collaboration Conflict resolution Advocacy Expectations Personal Values

Domains & Constituent Skills Critical Thinking Collaboration Teamwork Communication Common Sense Time Management Problem Solving

Implications for Vocational Rehabilitation Persons with disabilities can develop a soft-skills advantage when competing for jobs Recidivism cycles can be inhibited or broken Rehabilitation Departments can reach more individuals in need

Implications for the Successful Life Persons with disabilities can find role models and mentors Create positive identities for themselves Foster community integration