Online Tutorials for Information Services: A Case Study of IIITM-K Sainul Abideen P,Sreekutty TS, Yunus TP Indian Institute of Information Technology & Management- Kerala [IIITM-K) Thiruvananthapuram

/19 2 Objectives To Share the experience of IIITM-K Library in using Online tutorials To Demonstrate use of Online Tutorials as a tool for Information Services To Provide Awareness on ‘Wink’ - Free Software

/19 3 Agenda Introduction to Tutorials Application of Tutorials in Libraries Screen Capturing Tutorials Softwares for Screen Capture Tutorials Introduction to Wink Software IIITMK’s Experiences

/19 4 Web Based Information Services Digital Libraries E-journals Databases WebOPAC Bibliographic Databases Information Portals Library Blogs Institutional Repositories Wikis Automation Software etc With varying User Interfaces, Search Strategy etc

/19 5 Current Situation of a Library User

/19 6 Traditional Approach to Solve such Situation User Training Library Brochure User Manuals Problems – Need Constant interaction with users – Shortage of Manpower – Require time and efforts – Need Internet Access- for Live Demos

/19 7 New Approach to Solve such Situation Online Tutorials – Tutorials in electronic Format – It may be – a screen capture tutorial – a written document (online or downloadable), – an audio file, etc. Tutorials are generally step by step instructions on how to do something.

/19 8 Applications of Online Tutorials in Libraries User Education Staff Training Library Publicity Library Demonstration Marketing of the Information Products Demonstration of Library Websites Knowledge Management in Libraries

/19 9 Screen Capturing tutorial Tutorials created using screenshots which are captured automatically or manually are called screen-capturing tutorials. Contains facility for providing additional callouts, explanations, buttons, audio etc

/19 10

/19 11 Wink: Screen Capture Software It is a freely downloadable tutorial and presentation creation software. Using Wink one can capture screenshots, curser movement, add explanations boxes, buttons, titles etc and generate a highly effective tutorial.

/19 12 Features of Wink Freeware Cross-Platform Audio Input Formats Output Formats Multilingual Support User Forum

/19 13 Advantages for Libraries Cost effective Different output formats like PDF, HTML, etc. Save the time of Library staff Saves time of library users Increases the use of e-resources Works in Offline mode –no need of internet Local Language Facility

/19 14 IIITM-K Digital Library Services 'Mu-Dil' Multimedia Digital Library E-resources Digital Library Free/Open Source Software Library E-journals Gateway system Web OPAC of Books, CD ROM, Standards etc 'E-Patrika’ Newspaper Portal Library Blog ‘ChemistryInfo’: Information Aggregation Portal Organises Hands on Training for Librarians Digital Library Internship Programme

/19 15 Applications of Online Tutorials in IIITM-K Library User Training: Created online tutorials for WebOPAC,MuDil, Software Library, etc. Internal Staff Training: Tutorials for software such as GenIsisWeb, WinISIS, ABCD, Apache, Wink 2.0, etc. Library Publicity: Provided the details of services in website without giving access to services Professional Training: Use tutorials as additional course materials in hands on workshops

/19 16 Applications of Online Tutorials in IIITM-K Library (continued 2) Local Language Initiatives: Developed tutorials for the creation of the address, Blog Account, etc in Malayalam. Developed a tutorial package called “Interactive Online Tutorial on Building Digital Library using WinIsis and GenIsisWeb”. Developing a Tutorial on ABCD Integrated Library Automation Software (Open Source s/w)

/19 17 Initiatives in Training on Online Tutorials Organized a “National Workshop on Developing Online Tutorials for Information Products and Services” during November 2008 Tutorials on Demand: IIITM-K library is also involved in building tutorials for other libraries or organizations on demand.

/19 18 Examples of Wink based Tutorials Visit

/19 19 Conclusions Online Tutorials are highly effective tools for preparing various self learning materials and for advertising and explaining the use of new software Online Tutorial is a promising tool for Libraries. Library community need much more awareness on Wink.

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