VoIP? UniCom ICS, OCS, MCS, Wave14, Lync UNIVERSITY INFORMATION TECHNOLOGY SERVICES October 12, 2010

IU Unicom Project UniCom Timeline Microsoft OCS Beta Microsoft OCS Microsoft OCS R2 Microsoft Lync Server

Why UniCom, Not VoIP? IU UniCom Project

UniCom Provides Value Hard to quantify value Value of time saved Value of instant communication Value of collaboration Document sharing Video conferencing Value across space Presence IU UniCom Project

Microsoft Lync Brings a whole new level of value us/library/ff aspxhttp://technet.microsoft.com/en- us/library/ff aspx /2010/09/19/what-are-the-top-lync-server features-i-need-to-know-about.aspxhttp://blogs.technet.com/b/ucedsg/archive /2010/09/19/what-are-the-top-lync-server features-i-need-to-know-about.aspx IU UniCom Project

Primary Deployment Inhibitors MAC Client Support – Lack thereof No call capability Survivable Branch Capability E911 Resistance to change IU UniCom Project

Office for Mac 2011 Some of the Mac 2011 Enhancements: Contact cards and photos Make and receive calls Outlook calendar integration o View availability of contacts Presence throughout Mac Office 2011 products Ships late October

Survivable Branch Appliance Available with Lync Used for remote locations Protects against loss of datacenter Or loss of network connection Fails over to the PSTN connection Continues to provide dial tone With limited feature set IU UniCom Project

Emergency (E.911) Integration Meets all requirements of North American E.911 standards Associates calling party’s phone number with address Updates Public Safety Answering Point IU UniCom Project

Resistance Deploying SWAT teams Customer skills Technology skills Old and new combined Engaging the LSP community Passing ownership From conventional telephony to LSPs Spreading the gospel according to Brad IU UniCom Project

Additional Features Common Area Phones Call Park Private Line Malicious Call Trace Conferencing Real Time Collaboration Live Meeting Client Gone Sharepoint Integration Boss/Admin Attendant Console Available in 2011

IU UniCom Project $ High Mid Polycom CX700 IW desk (Low) IW desk (High) Common AreaConference Room Microsoft ® Office Communicator OPTIMIZED FOR OCS 2007 R2 IP Phone Portfolio Location (Tanjay)

IU UniCom Project $ High Mid Polycom CX700 IW desk (Low) IW desk (High) Common AreaConference Room Polycom CX500 Aastra 6721 iP Polycom CX600 Aastra 6725 iP Polycom CX3000 Microsoft ® Office Communicator OPTIMIZED FOR Lync IP Phone Portfolio Location

IU UniCom Project Microsoft ® Office Communicator OPTIMIZED FOR USB Peripherals

Microsoft Lync Timeline 4Q Q Q Q 2011 Lync Server 2010 GA Target Station Reviews Lync Server Installation and GW testing Lync available to general campus Migration begins for departments Continue to migrate departments and Regional campuses

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