grant agreement n° [ ACI, Istanbul, Turkey Oct 2010

BEMOSA - Behavioral Modeling for Security in Airports Our objectives BEMOSA …All about… Optimizing Security and Saving Costs By: Minimizing false alarms Maximizing continuity of airport operations

BEMOSA - Behavioral Modeling for Security in Airports BEMOSA International Consortium

BEMOSA - Behavioral Modeling for Security in Airports BEMOSA Key players making right & coordinated decisions The Challenges we face

BEMOSA - Behavioral Modeling for Security in Airports Training Packages What Should be Done and What is actually Done Simulated Scenarios of Actual Behaviors Routine and Crisis Situations Organizational Social Networks ActualityProcedures 

BEMOSA - Behavioral Modeling for Security in Airports Procedures …and Actual Practice Practice

BEMOSA - Behavioral Modeling for Security in Airports Procedures …and Actual Practice Practice

BEMOSA - Behavioral Modeling for Security in Airports Airports as Organizations Airports as Organizations Managing Director Board Of Directors Security & Safety Department Secretariate Technical Department Handling Department LegalDepartment Economic Department Information Technologies Marketing & Sales & Sales

BEMOSA - Behavioral Modeling for Security in Airports Informal Organization Networks

BEMOSA - Behavioral Modeling for Security in Airports ModelingAirport Decisions Modeling Airport Decisions ‘Social Chain' Decision Making ‘Social Chain' Decision Making *

BEMOSA - Behavioral Modeling for Security in Airports Management Tower Security Passengers Service Maintenance Operations Security Decision Flow External Services External Services External Security Security Social Chain Decision ACTION Securit y Event Security Decision Pre-CrisisDecisionPattern

BEMOSA - Behavioral Modeling for Security in Airports Evidence Based Ethnographic Study Longitudinal Panel Data Base Simulation Field Survey Time Changes BEMOSA Training Package

BEMOSA - Behavioral Modeling for Security in Airports Simulating Security Behaviors Incident A/B/C Situation Changing A/D B/D C/D D J/D L/D K/D Action : Employees: A B C D J D J K L Action TIME J/K/L

BEMOSA - Behavioral Modeling for Security in Airports Trained for What? Realistic training based on actual behavior in “normal” and “crisis” situations Better match between procedures and actual behavior Better match between procedures and actual behavior

BEMOSA - Behavioral Modeling for Security in Airports Optimizing Formal Procedures Procedures & Protocol & Protocol ActualExpectedBehavior

BEMOSA - Behavioral Modeling for Security in Airports Impact BEMOSA Optimizing Security and Saving Costs By: Minimizing false alarms Maximizing continuity of airport operations

BEMOSA - Behavioral Modeling for Security in Airports Better Security Through Better Security Through Praise the Lord and Pass the Ammunition