Chuck Havlicek, President ACEware Systems, Inc. Deans & Directors An ACEware Executive Briefing Chuck Havlicek, President ACEware Systems, Inc.

Our Agenda… What ACEware can do for you! ! ! What Would you LIKE ACEware to do for you? Looking Down the Road… How can we keep in touch? Your registration system is probably the most expensive tool your unit owns

Be aware of the full range of Student Manager’s capabilities WDAD

What Does ACEware Do For You? Web registration (ACEweb) Real Time, Customizable Pages, e-commerce Automatic credit card processing (CC processor) Email Capability (Email Module) Company Invoicing (full A/R support) - company invoicing Ability to export data to Excel spreadsheets CASS Certification tools Budget Forecasting / Program Cost Estimates (Budget Builder) Expense Tracking for Profit/Loss reports (Pocket Ledger) Built-In Report Writer (Point… You CAN edit Reports) Tracking Contract Training and Workforce Training Serving the role of a CRM / Marketing system (Call Back system … Comments in Name Record )

What ACEware CAN do for you (con’t) Give you Data-Driven Staff Evaluations… Work with you to integrate with Campus systems (Some assembly required…) ??

. . . from my experience Offices where the key administrators (or at least ONE key administrator) has become a key partner with the registration operations staff seem to achieve a higher level of performance and results with their registration system, and the data generated by it! Unfortunately, most unit administrators do NOT fully understand the function and scope of their Student Manager registration software (much less have a clue as to how it works.)

What Can ACEware Do for you? WCAD ? What Can ACEware Do for you?

Top 5 Management Reports #1 – Dashboard Report - F9 Answers: How many registrations and how much money did we take in today? How does it compare to last month/term/year?

Top 5 Management Reports #2 – Quick Counts – F2 Answers: What’s coming up? How are registrations for upcoming courses?

Top 5 Management Reports #3 – How much money are we owed? If you have Company Invoicing Module, The best report is the Aging Report ( Invoices / Aging), otherwise Deadbeat Report (choose the JUSTDO – Deadbeats REV II user defined report and query for the range of Course Dates that covers your report scope)

Top 5 Management Reports #4 – What is the Net return to overhead generated by a course? If you are running Pocket Ledger . . . Pocket Ledger, Income & Expense balances

Top 5 Management Reports #5 – Marketing Statistics GALORE! ANSWERS: Where are our participants coming from? Who are our best customers? What courses were our best performers?

What does ACEware need to be preparing for … Down the Road… What does ACEware need to be preparing for … 2, 3, 5 years down the road?

Where do we go from here? How can we keep in touch?

Whoever said it’s lonely at the top, must not use Student Manager Whoever said it’s lonely at the top, must not use Student Manager. The Student Manager can be your faithful and hardworking companion as you fight the good fight in your unit. Between the powerful and flexible report system, the friendly capable support staff (that’s us…), and your well trained dedicated registration staff, you have some great talent working for you. To take advantage of this talent, you just simply need to ask. Ask to learn more about the basic workings of the program, ask staff to keep building their Student Manager expertise, and keep on asking more of your Student Manager program. We are confident it will be up to the task! How can we help?

Strategies for Success . . . System Leader/Project Manager “good practice” guidelines for data entry Invest in staff/training/maintenance Regular review of procedures/policies Involve front line registration staff in planning/strategy meetings