Workplace Intelligence Necessities DAY 1

Quote of the Day “What having emotional intelligence looks like is that you’re confident, good at working towards your goals, adaptable and flexible. You recover quickly from stress and you’re resilient.” --Daniel Goleman

JAY LENO’S PHOTO BOOTH PRANK https://youtu.be/EHE4qUqU5VU #111

Emotional Intelligence

SMARTEST KID IN CLASS http://youtu.be/EbH-Q7-DuJE #XXX

IQ vs. EQ Cognitive intelligence (IQ) Focuses on the ability to act purposefully, think rationally and deal effectively with your environment Simply put, it measures an individual’s intellectual, analytical, logical and rational abilities

IQ vs. EQ Emotional intelligence (EQ) Focuses on the ability to be aware of, understand and manage both your own and others’ emotions in order to adapt to life pressures Simply put, it measures an individual’s ability to read situations, connect with others and take charge of your own life

Examples: Emotionally “Smart” Successfully manages difficult situations Expresses him/herself clearly Gains respect from others Influences other people Keeps cool under pressure Recognizes his/her emotional reactions to people or situations Motivates him/herself to get things done Knows how to say the right thing to get the right results

What do these three people have in common?

History of Emotional Intelligence Edward Thorndike describes the concept of “social intelligence” 1940s David Wechsler suggests that affective components of intelligence may be essential to success in life 1950s Humanistic psychologist Abraham Maslow describes that you can build upon emotional strength 2000s Daniel Goleman is recognized by many as the E.I. guru

Emotional Intelligence Today Research indicates that emotional intelligence can account for up to 80% of an individual’s success in life and work

THIS IS WATER NEED LINK #113

How can we be emotionally “smart” Emotional intelligence can be learned, practiced and enhanced just like any skill. Examples: Observe how you react to people Constantly self-evaluate Examine how you react in difficult situations Take responsibility for your actions Examine how your actions affect others

Emotional Intelligence Competencies

EMOTIONAL INTELLIGENCE COMPETENCIES EQ “measures one’s competency levels or branches of mental ability” These measurable skills are listed under five categories

EMOTIONAL INTELLIGENCE COMPETENCIES Interpersonal Skills Intrapersonal Skills Stress Management Adaptability General Mood

EMOTIONAL INTELLIGENCE COMPETENCIES These categories are further broken down into 15 competencies that will be reviewed throughout our workshops

Intrapersonal Skills Self-regard Self awareness Assertiveness Independence Self actualization

Interpersonal Skills Interpersonal relationships Social responsibility Empathy

Stress Management Stress tolerance Impulse control

Adaptability Reality testing Flexibility Problem solving

General Mood Happiness Optimism

ELLEN’S FAVOURITE HIDDEN CAMERA PRANKS https://youtu.be/stxEcE3H9vs #114

REMEMBER THE TITANS http://youtu.be/StIBPiMQQ28 #115

Video Questions Why are teams important? Do you consider yourself a team player? What do you bring to a team? What is one skill you would like to work on that would make you a more successful team player?

Activity Team Banners

Activity Questions How did your team come up with your name? Did you divide tasks? How? Were there any challenges? If so, how did your team work through these problems?

Game Time Match the Definitions

Game Time Bonus Questions What is one way of using this skill at home? How would this skill be important when looking for a job? What is one reason why this skill would be important in the workplace? What is one other reason why this skill may be essential to success?

BABY AND ME https://youtu.be/pfxB5ut-KTs #116

EIGHT TIPS TO HELP YOU START THE PROCESS OF CREATING A JOURNAL http://youtu.be/CpWrY7U_ELA #115

Video Questions Have you ever kept a journal? How do you think journaling could be useful?

Journal What were your initial feelings about coming to these workshops? Why do you think you felt that way? Did your feelings change at all? How? What do you hope to learn from these workshops?

Toolbox How can we practically use emotional intelligence? at work at home in everyday life

Homework List 10 places you want to work For each place, list a position you would be interested in holding