Distribuidor Autorizado KX-TDE Hybrid IP PBX Features Part 1 Understanding the TDE Series Dec-2009 2009 Edition

Contents …..……. 03 Product Outline 3 VI. Higher Office Productivity Wireless Convenience Mobile Telephone Extension Integration QSIG Networking Voice over Internet Protocol (VoIP) Network ICD Group Network Direct Station Selection (N-DSS) PS Roaming Call Distribution DISA/Automated Attendant Uniform Call Distribution (UCD) Agent Features Hospitality Voice Mail Integration Centralised Voice Mail 　 Simple Voice Message Card (SVM) …..……. 15 …..……. 17 …..……. 19 …..……. 20 …..……. 21 …..……. 22 …..……. 23 …..……. 24 …..……. 26 …..…….29 …………30 …………31 …………33 …………35 …………36 I. System Quick Installation Using Default Settings Easy-to-Change Settings SD Memory Card Software Upgrades …..……. 4 …..……. 5 II. Terminals …..……. 6 …..……. 7 …..……. 8 Proprietary Telephones (PT) Easy D-XDP Extension Addition III. DPT Models with Advanced Designs Digital Telephones for the TDE Series …..……. 9 IV. IP Telephony IP Telephony for the TDE Series …..……. 10 V. Cost Management VII. Computer Telephony Integration (CTI) Reducing Costs Using a Leased Line Automatic Route Selection (ARS) Toll Restriction by Password Limited Call Duration for Each Line …..……. 11 …..……. 12 …..……. 13 What is CTI? PC Phone and PC Console …..……. 38 ….…….. 39 VIII. Monitoring Doorphone/Door Opener Network Camera …..……. 40 …..……. 41 How to Use This Manual This manual has been prepared to give a quick, easy way of understanding the basic functions of the Panasonic TDE Hybrid IP PBX systems. Each page lists features at the top and advantages at the bottom. The advantages in blue are direct advantages for the salesperson. Those in red are advantages for the customer. Please use this information to make sales talks more effective. For more detailed product information, see the General Description page, referred to in the lower right hand corner. Feature General Description Chapter Sales Advantage Customer Advantage

Six Key Points in the TDE Series Panasonic Hybrid IP PBX Systems Product Outline Basic Easy installation Six Key Points in the TDE Series 1. Easy Installation Default start-up 2. Easy Upgrading Software can be upgraded using a PC 3. DPT Models with Advanced Designs A full line of user-friendly models 4. Surveillance and Monitoring Easy, Advanced PBX Basic Easy maintenance Powerful PBX 5. Cost Management Cost-management functions 6. Higher Office Productivity Advanced functions that boost productivity IP PBX Ready to use immediately after delivery. Panasonic PBX Concept Your customers will find the Panasonic IP PBX TDE Series very attractive. Each system is easy to install. Each offers a host of appealing, easy-to-use functions, including simple maintenance. Settings for extension numbers, speed-dial numbers, and other functions can be changed from the user's PC, greatly simplifying maintenance. Panasonic PBX systems provide high customer satisfaction and require minimal after-sales follow-up. The TDE Series is suitable for customers ranging from easy-to-approach small and mid-sized companies to the new SOHO customers. Panasonic is committed to steadily introducing new models with upgraded functions. Easy, Advanced PBX Powerful PBX IP PBX Panasonic Hybrid IP PBX Systems TDE Series Settings can be easily changed from a PC. 03

Scalable Business Telephony Solution from Small to Enterprise Size KX-TDE System Scale Product Outline KX-TDE100 KX-TDE200 KX-TDE600 TDE100, 200, 600 – System Scale Scalable range of Analogue & Digital Ports Common on all three TDE v3 models: E1 (R2 & ISDN-PRI) Q.Sig SIP-Trunks H.323 IP-Trunks IP-PT (proprietary Telephones) Standard SIP Phones KX-TDE100 KX-TDE200 KX-TDE600 8 ~ 128 trunks 24 ~ 160 users 8 ~ 128 trunks 64 ~ 256 users 16 ~ 640 trunks 128 ~ 1152 users Scalable Business Telephony Solution from Small to Enterprise Size

Easy set-up = User-friendly System 1. Quick Installation Using Default Settings Different in Design from Large Systems Easy set-up = User-friendly Compact Design, and a Choice of Installation Methods TDE Series Ready to go! Connection work Power ON Use right away! Basic Only 2 steps! Mount it to the wall or Rack Mount KX-TDE can be mounted either vertically or on rack using brackets (Settings made automatically) …. Step1 Step2 Step3 Step4 StepN Connection work Power ON Make system settings Make extension settings Make outgoing call settings Basic N steps Other PBX systems Too many settings required Set-up is complicated The TDE Series is designed for small and mid-sized companies. Unlike larger PBX systems, TDE models have default settings that activate as soon as the power is switched on. All basic settings are made automatically, including system settings (such as control card recognition), extension settings (such as extension numbers and groups), and outgoing call settings (such as phone book settings). Simply install the appropriate control cards and the system is ready for use. Also, the system can be upgraded even while in use; just plug in new cards as needs evolve. dvantage Sales Advantage A number of systems can be set-up in a single day. Customer Advantage Phone system can be used right away.

PC Programming Software System 2. Easy-to-Change Settings Changes to the system is in your hands. Users can easily replace the default settings with their own custom settings, using either a PC or a proprietary telephone (PT). The system is password-protected to prevent unauthorised changes. PC Programming Software You can easily make programming changes with a PC. Load the Maintenance Console software into the PC, then connect the PC and PBX with a USB cable. PT Programming Some programming can be performed using a PT with a multi-line display. There are two programming levels: Administrator and User. Maintenance Console Program Group Titles Personal Programming Ring Tone, Speed Dial, Flexible Key Assign etc. System Programming Call Charges, Remote Extension Lock, Call Restriction etc. Manager Programming All programming changes PC to PBX Connection It is easy to connect a PC to a TDE PBX for advanced setting changes. Using a USB cable, connect the PC to the PBX USB port or to the USB port on a connected PT.* A serial (RS-232C) cable can also be connected to the PBX. Programming can also be done over an IP based LAN or remotely via ISDN or Analogue Modem. dvantage *A handset USB port is provided only on the KX-DT336 and KX-DT333. (An optional KX-DT301 USB Board is required.) Customer Advantage It's easy to change the settings using a PC or PT. See Chapter 6 of the General Description for more details.

What is an SD Memory Card? System 2. SD Memory Card Software Upgrades All PBX settings can be stored and managed on a single SD Memory Card. Using the SD Memory Card that is supplied with the TDE Series, you can upgrade the PBX without connecting it to a PC. The SD Memory Card contains software for handling customer data and all Hybrid IP PBX processes. Programs Examples SD Memory Card Slot What is an SD Memory Card? 24 mm SD stands for Secure Digital. An SD Memory Card is tiny – 24 x 32 x 2.1 mm – yet holds a huge amount of data and features sophisticated memory protection functions. dvantage 32mm Sales Advantage Easy to upgrade, and maintain customer Data. The system can be upgraded even while it is in use (except for some special cases). Customer Advantage See Chapter 6 of the General Description for more details. 07

Applicable Proprietary Telephone (PT) Models II Terminals 1. Proprietary Telephones (PT) Highly compatible telephones. TDE PBX Models Applicable Proprietary Telephone (PT) Models KX-TDE100 Digital PT KX-DT321 KX-DT343 KX-DT346 KX-DT366 KX-TDE200 IP- PT KX-TDE600 KX-NT321 KX-NT343 KX-NT346 KX-NT366 dvantage You can tell current Panasonic users how inexpensive it can be to upgrade. Sales Advantage Customer Advantage Initial replacement costs are low. All models available in white or black colors.

With a DHLC Card Installed II Terminals 2. Easy D-XDP Extension Addition (Proprietary Telephones) Digital means easy,cost-effective upgrading With a DHLC Card Installed Wireless DXDP/XDP Port TDE PBX D-XDP/XDP Port D-XDP/XDP Port 2-wire DLC 2-wire CSIF TDE PBX 4-wire 2-wire DT3xx Series OR TDE PBX DHLC 2-wire DT3xx Series DT3xx Series 4-wire DHLC DT3xx Series DT3xx Series Single Line Telephone 2-wire Single Line Telephone As your office grows, the convenience grows too. With a DLC Card Installed You can use your current single-line telephones. DXDP/XDP Port TDE PBX 2-wire Enjoy full wireless convenience. DLC 2-wire DT3xx Series DT3xx Series dvantage Use the DXDP port to add extensions without additional installation costs. Customer Advantage

II DECT Wireless Handsets. 3. Wireless Handsets (PS) Terminals KX-TCA175 – Standard Type • Headset Support • Large Back-lit Blue LCD – 6 lines • 3 Programmable Menu Keys KX-TCA275 - Compact • Headset Support • Vibration Alert • Large Back-lit Blue LCD – 6 lines • 3 softkeys KX-TCA355 – Tough-type • IP54 compliant • Headset Support • Vibration Alert • Large Back-lit Blue LCD • 12 Programmable Menu Keys

Panasonic KX-DTxx Series Line-up DPT Models with Advanced Designs III Digital Telephones for the TDE Series The KX-DT3xx Series of DPT (Digital Proprietary Telephone) models have been developed especially for the TDE IP PBX Series. Panasonic KX-DTxx Series Line-up All telephones can be wall mounted. KX-DT321 KX-DT343 KX-DT346 KX-DT366 Additional 12 programmable keys (KX-DT303)available. Additional CTI link module (KX-DT301) available. Additional 12 programmable keys (KX-DT303) available. Additional CTI link module (KX-DT301) available. Additional bluetooth module (KX-DT307) available. Additional CTI link module (KX-DT301) available. RP-TCA430E-S KX-NT303 KX-DT390 KX-DT301 KX-NT307 Bluetooth Add-On Module All models KX-DT343/DT346 Only KX-DT343/346/366 Only KX-DT343/346/366 Only Requires one digital port Multi-Lingual Displays dvantage Select from several languages for the display, including German, French, 　　　　　　　　　　　　　　　　　　　Spanish and Portuguese. Up to five languages can be registered in the system.　　　　　　　　*Some languages are not supported. All models can be either used on a desktop or wall-mounted. The LCD displays a wealth of information. Customer Advantage All models available in white or black colors

III Digital Telephones for the TDE Series DPT Models with Advanced Designs III Digital Telephones for the TDE Series The KX-DT3xx Series of DPT (Digital Proprietary Telephone) models have been developed especially for the TDE IP PBX Series. KX-DT321 1 x 16 2 Steps 3 Levels - 8 Yes Half-Duplex 10 4 Levels KX-DT343 3 x 24 4 Steps 4 Levels Yes 24 (36**) Full-Duplex 10 4 KX-DT346 6 x 24 4 Steps 4 Levels Yes 4 24 (36**) Full-Duplex 10 KX-DT366 6 x 24 4 Steps 4 Levels Yes 4 48 (12 x 4)* Full-Duplex 10 Display Alphanumeric Display (Lines x Characters) Tilt-Angle Adjustment Display-Contrast Adjustment Back-Lit LCD (White) Display Feature Access Keys Keys / Functions Programmable Keys with Dual-Colour LEDs Navigation Key Ringer/Message Waiting Lamp Audio Speakerphone ( 12 Levels) Handset Volume Control Ringer Volume Control Off-Hook Monitor Whisper OHCA Digital Port Connection USB – CTI Link (optional module) Bluetooth Headset Compatible Others Station Speed Dial Numbers Wall Mount * 12 Self Labelling Keys x 4 pages (Total 48) ** 36 Programmable Keys are available when the optional 12 Programmable Key Add-on Module (KX-NT303) is selected. Customer Advantage All models available in white or black colors

BlueTooth Module KX-NT307 DPT Models with Advanced Designs III Bluetooth The KX-DT3xx Series of DPT (Digital Proprietary Telephone) supports BlueTooth integration with 3rd party audio devices. BlueTooth Module KX-NT307 Provides Wireless Integration with Audio Devices Wireless Headsets Wireless Conference Units Available with DT366, DT346 and DT343 Connect as Add-on Module Bluetooth registration is done via Telephone [Bluetooth] Bluetooth Headset (3rd Party) IP-PT with Module Conference Unit (3rd Party) Customer Advantage

Panasonic KX-NTxx Series Line-up IV IP Telephones for the TDE Series IP Telephony The KX-NT3xx Series of IP-PT (Proprietary Telephone) models have been developed especially for the TDE IP PBX Series. Panasonic KX-NTxx Series Line-up All telephones can be wall mounted KX-NT321 KX-NT343 KX-NT346 KX-NT366 Additional 12 programmable keys (KX-NT303)available. Additional CTI link module (KX-NT301) available. Additional 12 programmable keys (KX-NT303) available. Additional CTI link module (KX-NT301) available. Additional bluetooth module (KX-NT307) available. Additional CTI link module (KX-NT301) available. RP-TCA430E-S KX-NT303 KX-NT305 KX-NT301 KX-NT307 Bluetooth Add-On Module All models KX-NT321/343/346/366 KX-NT343/NT346 Only KX-NT343/NT346 Only KX-NT343/346/366 Only KX-NT343/346/366 Only dvantage Multi-Lingual Displays Select from several languages for the display, including German, French, 　　　　　　　　　　　　　　　　　　　Spanish and Portuguese. Up to five languages can be registered in the system.　　　　　　　　*Some languages are not supported. All models can be either used on a desktop or wall-mounted. The LCD displays a wealth of information. Customer Advantage All models available in white or black colors

IV IP Telephones for the TDE Series IP Telephony The KX-NT3xx Series of IP-PT ( IP-Proprietary Telephone) models have been developed especially for the TDE IP PBX Series. KX-NT321 1 x 16 2 Steps 3 Levels - 8 Yes Half-Duplex 10 4 Levels KX-NT343 3 x 24 4 Steps 4 Levels Yes 24 (36**) Full-Duplex 10 4 KX-NT346 6 x 24 4 Steps 4 Levels Yes 4 24 (36**) Full-Duplex 10 KX-NT366 6 x 24 4 Steps 4 Levels Yes 4 48 (12 x 4)* Full-Duplex 10 Display Alphanumeric Display (Lines x Characters) Tilt-Angle Adjustment Display-Contrast Adjustment Back-Lit LCD (White) Display Feature Access Keys Keys / Functions Programmable Keys with Dual-Colour LEDs Navigation Key Ringer/Message Waiting Lamp Audio Speakerphone (12 Levels) Handset Volume Control Ringer Volume Control Off-Hook Monitor Whisper OHCA Ethernet Port Connection Second Ethernet Port Bluetooth Headset Compatible Others Station Speed Dial Numbers Wall Mount * 12 Self Labelling Keys x 4 pages (Total 48) ** 36 Programmable Keys are available when the optional 12 Programmable Key Add-on Module (KX-NT303) is selected. Customer Advantage All models available in white or black colors

IV Main Features IP Telephones for the TDE Series IP Telephony The KX-NT3xx Series of IP-PT ( IP-Proprietary Telephone) models have the folowing features: Main Features Stylish and Universal Design Concept Improved Key Touch and Indicators, Double Tilt Adjustment, Superb Voice Quality (High Definition Audio) Power Over Ethernet (POE) Secure Encrypted Voice Communication G.711, G.729, G.722 Improved voice quality for P2P calls using G722 codec Double Tilt Adjustment for Phone base and LCD Customer Advantage All models available in white or black colors

Phone Assistant SoftPhone Plugin IV IP SoftPhone for the TDE Series IP Telephony Quick IP telephone installation and lower communication costs. Leveraging standard data-network cabling, the IP telephone can reduce installation cost and is perfect solution for both office employees or home workers.　　　　　　　　　　　　　　　　　　　　　　　　　　　 Phone Assistant SoftPhone Plugin IP Softphone KX-NCS9101 KX-NCS8100 The IP softphone allows for remote access to the office using VoIP technology. The IP softphone plug-in module (KX-NCS9101) for Phone Assistant PRO allows for remote access to the office using VoIP technology. Home office IP Network IP-Extension app 48-Programmable Keys Digital Speakerphone Compatible with Microsoft® Windows XP Professional or Windows Vista® Head office dvantage Effective for businesses like these... No need for additional devices, the IP phone can be installed directly into your PC. Companies with many branch offices Call centres SOHO (Remote workers/Home workers) Sales Advantage Customer Advantage The IP telephony can reduces communication costs. See Chapter 4.2　of the General Description for more details.

Panasonic Luxury IP Phone IV IP Telephone for the TDE Series IP Telephony The KX-NT400 is an IP telephone designed for Applications Panasonic Luxury IP Phone All telephones can be wall mounted KX-NT400 - Colourful touch screen interface - Built-in Application software Unified communications solutio IP-Camera integration. Xml app dvantage Multi-Lingual Displays Select from several languages for the display, including German, French, 　　　　　　　　　　　　　　　　　　　Spanish and Portuguese. Up to five languages can be registered in the system.　　　　　　　　*Some languages are not supported. All models can be either used on a desktop or wall-mounted. The LCD displays a wealth of information. Customer Advantage All models available in white or black colors

IV IP Telephone for the TDE Series IP Telephony The KX-HGT100 is an IP telephone based on SIP protocol Panasonic SIP Phone All telephones can be wall mounted KX-HGT100 - 2-Line LCD Display - Caller ID / Call Log - Hold, Transfer, Speed Dial & Voicemail Access - Speaker Phone - Easy Installation - Power Over Ethernet (PoE) - 2-Ethernet port - Configuration - Web Programming For Installer dvantage SIP SIP is a session control protocol All models can be either used on a desktop or wall-mounted. The LCD displays a wealth of information. Customer Advantage

Talk all you want for one flat fee Cost Management V 1. Reducing Costs Using a Leased Line You can cut costs by using a leased line, such as E1 The TDE series is easy to connect easily to a leased line. For a flat fee, you can use E1 (R2 or PRI), ISDN-BRI, T1, or E&M interfaces to communicate among branch offices. It's almost as if the branches were extensions within your office. Basic Talk all you want for one flat fee TDE PBX TDE PBX E1-ISDN-PRI E1-R2 ISDN-BRI DT3xx Series DT3xx Series E&M dvantage Using a leased line, you can communicate with distant offices at a low cost. Customer Advantage See Chapter 1. 2. , Chapter 18 of the General Description for more details.

Internet Telephony Service provider Cost Management V 1. Reducing Costs Using a VoIP Provider You can cut costs by using an Internet Telephony Service Provider account Analog Phone PSTN Proxy Server Registrar Server STUN Server SBC VoIP provider Switch Router Router Internet Telephony Service provider Using SIP trunk account provided by Internet Telephony Service provider calls can be submitted to any destinations SIP Phone dvantage You can reduce telephone bills using low cost Internet Telephony Service provider. Customer Advantage

V No need to dial the carrier code for each call Cost Management V 2. Automatic Route Selection (ARS) No need to dial the carrier code for each call Basic Benefits The PBX determines the most inexpensive carrier and then dials accordingly. No more need to dial the carrier code. Lowest Price Can be used with any type of telephone. Single line telephone Telephone with fax Cordless phone Can be used with any dialling mode. Rotary dial Pushbutton Can be used with an analogue or digital line. Also operates when using call forwarding to an outside line. Carriers dvantage If you subscribe to several carriers, the PBX will choose the least expensive carrier for each call you place. Customer Advantage See Chapter 12. 1. of the General Description for more details.

V Toll Restriction Limited Call Duration Cost Management V 3. Toll Restriction by Password 4. Limited Call Duration for Each Line Toll Restriction Limited Call Duration A password-protection feature prevents unauthorised telephone use. You can set call time limits for each line group, and specify to which extensions the limit applies. For example, you could set the system to limit long-distance calls to two minutes and local calls to eight minutes, then apply the settings to certain phones only. dvantage dvantage You can prevent visitors from placing certain calls while allowing them to have predetermined phone access. Boost productivity by reducing time spent on unwanted calls. Customer Advantage Customer Advantage See Chapter 12. 6., Chapter 12. 8. of the General Description for more details.

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