11 October 2000The career development of a Web officer Peter Griffiths, Home Office, London including material provided by Recruit Media, London

11 October 2000The career development of a Web officer In this session Presentation and participation Roles in the Web team What skills and competencies do Web officers need? How do you find work? What development opportunities exist? What career patterns are emerging?

11 October 2000The career development of a Web officer What roles in the Web team? Roles in the Web team –managerial

11 October 2000The career development of a Web officer What roles in the Web team? Roles in the Web team –managerial –design

11 October 2000The career development of a Web officer What roles in the Web team? Roles in the Web team –managerial –design –editorial

11 October 2000The career development of a Web officer What roles in the Web team? Roles in the Web team –managerial –design –editorial –technical

11 October 2000The career development of a Web officer Skills and competencies

11 October 2000The career development of a Web officer Editorial staff Some typical titles - –interactive editor, online managing editor, web news editor Skills and experience –writing –editorial and proof reading –newspaper journalism

11 October 2000The career development of a Web officer Design staff Some typical titles –creative director, designer, animator Skills and experience –design - degree in graphic design often cited –knowledge of software –creative flair

11 October 2000The career development of a Web officer Technical staff Some typical titles –Web site builders, Technical Lead, Client and server-side Web developer Skills and experience –computer science degree –specific computer systems e.g. Unix –raw code, HTML, JavaScript, SGML, XML, Perl, CGI, ASP, VB, C++, “industrial strength middle tier MTS / COM+”, etc, etc

11 October 2000The career development of a Web officer Managerial staff Some typical titles –project manager, corporate Web master, production managers Skills and experience –business skills - scoping, specification, budgeting –negotiation, project management, financial and commercial understanding - the big picture –managing suppliers and contractors –systems management, communications skills

11 October 2000The career development of a Web officer A few other people Information architects, browse developers Customer relations management e-commerce professionals Communications officers

11 October 2000The career development of a Web officer How can you find work? Direct recruitment or direct application Agencies Word of mouth Online Contractors and freelancers Business to business (agency brokered)

11 October 2000The career development of a Web officer Ways of working Bureaucracy and hierarchy are stifling Team style management works –examples from business Web sites and intranets –ad hoc groups, managing their own agenda, formed to create a given site and then to close –do these styles work in the local government environment?

11 October 2000The career development of a Web officer Why do Web officers leave? The causes of early quitting : –boredom –limited opportunities –lack of appreciation –uneven team quality (managers and members) –bureaucracy –poor match of effort and reward

11 October 2000The career development of a Web officer Issues in staff development Phenomenal growth of the Web profession Range of professional skills including technical, information management, graphical … Training courses and meetings Networking Professional bodies

11 October 2000The career development of a Web officer Questions for discussion Does this match your own experience? Does the local government webmaster have special considerations? Do you have a centralised IT unit and does this affect the position? How do you find suitable training & development opportunities? What other issues are relevant to you?

11 October 2000The career development of a Web officer