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2 Module 1: Introduction to the VA Mobile Health Provider Program Module 2: Lifeproof Case Module 3: iPad Essentials Module 4: Device Security Module 5: VA Service Desk Module 6: VA App Catalogue CAG & CPRS Remote Access Too “GOOD” to Be True Module 7: Device Accessories Agenda

3 Introduction Health care is becoming increasingly mobile. According to a recent study, 72 percent of physicians own a tablet, and more than half of those users employ them at the point of care. 1 In order to take advantage of the benefits that mobile technology provides, the Department of Veterans Affairs (VA) is implementing the Mobile Health Provider Program. Building upon the successes of My HealtheVet and VA Blue Button, this program aims to improve the health of Veterans by leveraging the power of mobile technology to transform the way clinicians and patients interact. Program at a Glance Source: 1 Mobile Devices and U.S. Health Care Providers, Manhattan Research “Taking the Pulse” Survey Almost 11,000 mobile devices will be deployed to 18 VA Medical Centers (VAMCs) Physicians, nurses, nurse practitioners, physician assistants, physical therapists, home health caregivers and other clinical staff will use these devices to meet the demands of their day-to-day activities VA-developed Apps will be made available on the mobile devices via the VA App Store. If the program proves to be successful, the intention is to expand the effort to other VA sites over the next 18 to 24 months based on available funding and approval by VHA’s Office for Health for Operations and Management (10N).

4 Introduction Initial Uses of the Device The mobile devices will initially include VA , a VA App Store with commercial mobile health apps that have passed VA security reviews, and VPN capabilities to access information in the medical center as well as off-site. During the second phase of the program, the newly VA-developed apps will be available for download in the VA App Store. Device Benefits Some of the benefits of the device include quick access to real- time information to inform clinical decisions and a series of health inventory apps for patients to assist with self- management. These apps will eventually allow clinicians to write progress notes, enter a subset of orders, and complete other clinical tasks.

5 Lifeproof Case Dirty Jobs Uncompromising Protection Mishaps Road Warrior Strap Demonstration

6 iPad Essentials Settings WiFi iCloud iTunes & App Store Cellular Data Turn On/Restart Device Springboard Home Button

7 Device Security Compliance (AirWatch) Passwords VA Network Logon – Device PIN Code – Apple ID Missing Device Policy – Find My iPad Demonstration Device Check-In Device Security Update Information: HT HT4623 Find My iPad

8 VA Service Desk VA Mobile Service Desk Mobile Service Desk Account Testing Logging On Site:

9 VA App Catalogue Demonstration of Mandatory Applications Application Downloading Instructions

10 CAG & CPRS Demonstration of the Citrix Access Gateway (CAG) Application and Certified Patient Record System (CPRS) Web Portal Citrix Receiver

11 Remote Access Demonstration of the Cisco AnyConnect App

12 Too “GOOD” To Be True Demonstration of the GOOD Client

13 Device Accessories Apple TV Power Cable Mobile Peripheral Devices – Withings Blood Pressure Monitor – Withings Body Analyzer Accessories – Bluetooth Devices – Battery Packs Withings Blood Pressure Monitor Withings Body Analyzer Mobile Peripheral Devices Accessories Bluetooth HeadsetBattery Pack

14 Questions? Other Training Topics: – Using Your iPad with an Apple TV – Training Topic of Your Choosing Learn More about Your Device on Yammer: vamobile vamobile