University of Rijeka Prof. dr. Pero Lučin Vice-Rector Tempus consortium meeting Zagreb, May 28 – 29, 2004 Tempus UM_JEP “QUASYS” Development of Quality Assurance System in Higher Education Pero Lucin, May 2004.

Establishment of quality promotion teams at University constituents Establishment of the Quality promotion office at the UniRi Historical background of institutional quality assurance New University Satute – quality assurance an obligation Projects and initiatives 2003/2004 (Senate decision): Orientation/motivational workshops for the first year students Quality culture promotion at the University of Rijeka Student perspective on quality in higher education Teachers’ perspective on quality in higher education On-line students’ rating of teachers’ performance Appointment of deputy rector for quality culture Self evaluation External evaluation by Salzburg Seminar Visiting Advisors Program team QUASYS Tempus project Participation in Quality Culture project EUA Self-evaluation questionnaire ““How do I see my study” ” Self evaluation External evaluation by Salzburg Seminar Visiting Advisors Program team Pero Lucin, May 2004.

Quality promotion Projects for academic year 2003/04. XXIXIIIIIIIIIVVVIVIIVIIIIX Orientation/motivational practicum for the first year students Project aims:  to help the first year students get acquainted with details connected with the study,  to analyze the first year students’ expectations,  to test and adjust the approach for further application. The project was carried out at seven faculties of University of Rijeka. The students’ feedback and survey results were presented at the workshop. IX Quality culture promotion at the University of Rijeka Project aims: To analyze the present situation and to establish the quality culture promotion system. To build the quality promotion infrastructure.  each faculty appointed the Quality Promotion Team consisting of staff, student and administration representatives. The task of the team was to implement programs and to initiate their own developmental activities.  a visit of EU consultants to University of Rijeka was organized within the CARDS programs  a visit and lecture by Ph.D. O. Havika, University of Bergen, Norway: “The Quality Reform of Higher Education in Norway: Implications for Quality Development Control”. Implications for Quality Development Control”. Pero Lucin, May 2004.

Self-evaluation campaign at the Medical faculty, and the Faculty of maritime studies Teachers’ perspective on quality in higher education at the UniRi Project aim: To collect information on teaching quality from teachers’ perspective. All teachers should fill in the self-evaluation questionnaire compatible and comparable with the students’ one. By the end of May 2004 the data will have been collected. Results are going to be presented during September Quality promotion Projects for academic year 2003/04. XXIXIIIIIIIIIVVVIVIIVIIIIX Student perspective on quality in higher education at the UniRi Project aim: To analyse the quality of student engagement and their learning experience. May Self-evaluation questionnaire “How do I see my study” was applied on the population of graduate students at all institutions. Data collection and analysis is in progress. Results are going to be presented during September Student’s evaluation of individual courses On-line students’ rating of teachers’ performance Project aim: To set the system of regular teaching quality assessment. The web-based questionnaire was adapted. To be applied during the academic year 2005/06. Quality promotion office web pages June Web site fully operational. Pero Lucin, May 2004.

A National Quality Assurance Network – a view from Rijeka Agency Center for QA UniZg Center for QA UniSt Center for QA UniOs Center for QA UniRi Center for QA UniZd Center for QA UniDu Center for QA VVVŠ Center for QA ? NVVONVZ National Quality Assurance Network Institutional unit for QA Medical Faculty Institutional unit for QA Faculty of Engeneering Institutional unit for QA Univ. departments Institutional unit for QA etc. Institutional unit for QA Faculties in Pula Institutional unit for QA Teacher’s schools Institutional unit for QA Law Faculty University of Rijeka Quality Assurance Network Pero Lucin, May 2004.

Backbone of the QA Network National Agency for Quality Assurance Institutional units for quality assurance University center for quality assurance Pero Lucin, May 2004.

University center for quality assurance - functions National Agency for Quality Assurance Institutional units for quality assurance University center for quality assurance III. Development of the portfolio at the university  results of student evaluation  success in examinations  learning outcome  evidence for teaching improvement  e-learning development  lifelong learning of the academic staff (continuous education)  self-evaluation  ?? (institutional autonomy) II. Establishment of dynamic quality cycles at the university  development of quality indicators  development of self-evaluation procedures and organization of the external evaluation  elaboration of development plans with the aim to improve quality at the university  organization of student’s surveys and questionnaires  analysis and research of success in study progression  identification of reasons for unsuccessful, inefficientt and too long study progression  identification of competences of the academic staff  ?? (institutional autonomy) I. Organization of the university network for quality assurance  Support in establishment of institutional units for QA at university constituents  Training of QA staff and QA teams at the university  Organization of training and education for academic staff, students and administration  Induction and organization of continous academic discussion on quality and dissemination of the quality culture in the academic as well as nonacademic community.  ?? Pero Lucin, May 2004.

University center for quality assurance - structure National Agency for Quality Assurance Institutional units for quality assurance University center for quality assurance University Quality Assurance Board or Council Teachers + students Administrative and organizational support (QA office or center)  chair – academic person - part time appointed  secretary  project manager  one project manager on students + Pero Lucin, May 2004.

Institutional units for quality assurance - functions National Agency for Quality Assurance Institutional units for quality assurance University center for quality assurance I. Development and mainetance of staff portfolio  results of student evaluation  success in examinations  learning outcome  evidence for teaching improvement  e-learning development  lifelong learning of the academic staff (continuous education)  self-evaluation  ?? (institutional autonomy) Important to establish a strong link to personal promotion, and staff recruitment and development policy II. Organization of evaluation and building of the university network for QA  establishment of dynamic quality cycles  organization of student’s surveys and questionnaires  development of quality indicators  analysis and research of success in study progression and reasons for unsuccessful study  analysis of examination policy and success in examinations  analysis of quality and success of individual courses, modules, departments, subjects  testing for learning outcome  development and organization of self-evaluation and preparation for the external evaluation  continous academic discussion on quality and dissemination of the quality culture  investigation of competences of the academic staff and development of e-learning  organization of training and education for academic staff, students and administration  ISO standards for administrative functioning of the institution  ?? (institutional autonomy) III. Participation in institutional policy building – curriculum reform Pero Lucin, May 2004.

Institutional units for quality assurance - organization National Agency for Quality Assurance Institutional units for quality assurance University center for quality assurance Academic Bord (QA Team) teachers + students Administrative support (unit) + Pero Lucin, May 2004.

Uvođenje ESTS na svim studijskim programima Tempus projekt (koordinatori) “Implementation of ECTS and supporting measures” Stvorene pretpostavke za uvođenje ESTS na svim studijskim programima Informacijski paket Informatička potpora Supplement diplome International Student Guide Odluka o uvođenju supplementa diplome Radne grupe za ECTS na sastavnicama sveučilišta Povjerenici za ECTS ECTS (European Credit Transfer System) na Sveučilištu u Rijeci lipnja osnovano Povjerenstvo za uvođenje ECTS sustava 19. veljače održana radionica "Uvod u ECTS". Služba za ECTS na Rektoratu Sveučilišni koordinator za ECTS Pero Lucin, May 2004.

e-learning e-library e-student office IT academia Web portal University Information Center (SIC) e-Campus Project e-University Pero Lucin, May 2004.

e-learning e-learning Center of the University e-learning team of a faculty e-learning manager instructor for design technical support e-learning manager instructor for design technical support e-learning network of the University e-learning e-library e-student office IT academia Web portal University Information Center (SIC) e-Campus Pero Lucin, May 2004.

e-learning mreža Sveučilišta u Rijeci Centar za e-learning Sveučilišta Timovi za e-learning u sastavnicama Manager za e- learning Instruktor za dizajn Tehničar Manager za e- learning Instruktor za dizajn Tehničar E-learning mreža Sveučilišta Zadaće e-learning mreže Transfer alata za e-learning (e-Campus, Web CT i sl.) Razvijanje alata za e-learning Pomoć nastavnicima i osoblju u primjeni alata Specijalizacija Edukacija In house tečajevi In house tečajevi u suradnji s CARNet om Kriteriji Rektorskog zbora – akreditirani tečajevi koje prihvati Senat ili NVVO Unaprjeđenje kvalitete Pero Lucin, May 2004.