Transactions on Mobile www.uniqueerecharge.com Service Manual

Mobile Recharge Success Response Don’t insert Double Spaces and Don’t use spaces before and after the SMS Mobile Recharge Go to your mobile message box. Type SMS: RM<space>Operator Code<space>Mobile Number<space>Amount<space>MPIN Example: RM VF 9873494846 15 123456 Send on: +91-92122-44333 Success Response

UNINOR SPECIAL RECHARGE Operator Code SL MOBAIL OPERATOR CODE 1 VODAFONE VF 2 IDEA ID 3 RELIANCE GSM RG 4 BSNL BS 5 BSNL VALIDITY BSV 6 AIRCEL AC 7 TATA DOCOMO TD 8 RELIANCE CDMA RC 9 MTS MT 10 TATA INDICOM TI 11 LOOP LP 12 VERGIN VG 13 STEL ST 14 VIDEOCON SPECIAL VCS 15 VIDEOCON TOP UP VCT 16 UNINOR TOP UP UN 17 UNINOR SPECIAL RECHARGE UNS 18 TATA DOCOMO SPECIAL TDS 19 AIRTEL MOBILE ART   DTH OPARETOR RELIANCE BIG TV BT TATA SKY TS DISH TV DT SUN TV SD VIDEOCON D2H VC AIRTEL DTH ARD

DTH Recharge Go to your mobile message box. Don’t insert Double Spaces and Don’t use spaces before and after the SMS DTH Recharge Go to your mobile message box. Type SMS: RD<space>Operator Code<space>DTH Account Number<space>Amount<space>MPIN Example: RD SD 4535675436 15 123456 Send on: +91-92122-44333 Success Response

Premium pay Success Response Don’t insert Double Spaces and Don’t use spaces before and after the SMS Premium pay Go to your mobile message box. Type SMS: PPAY<space>Merchant Code<space>Policy Number<space>Policy Holder Name<space>Policy Holder’s date of birth<space>amount<space>Policy holder’s contact number<space>MPIN Example: PPAY ICICIPRU 1234567890123 SURESH KUMAR 01011979 10000 9792777748 123456 Send on: +91-99100-85586 Success Response

Merchant Code MERCHANT CODE SL. No. MERCHANT 1 Aviva Life AVIVA 2. HDFC Standard Life HDFC 3. ICICI Prudential ICICIPRU 4. ING Vysya Life ING 5. LIC 6. Mat Life MAT 7. Birla Sunlife BIRLA 8. Dlf Pramerica DLFPRA

How To Get MPIN No Need to send any SMS for Registration & activation. Distributor will be responsible for registration. After activation from company side, Agent is ready to provide service to his customer . Agent receives MPIN (Mobile Password) on his Registered Mobile Number through SMS. If MPIN not received, Please use GETMPINC Keyword for get your MPIN /contact support Desk @9235235104

How to change MPIN Go to your mobile message box. Type SMS:CHMPINC<space>OLDMPIN<space> NEWMPIN<space>NEWMPIN Example:CHMPINC 123456 222222 222222 Send on: +91-92122-44333 Success Response

How to check Transactions Go to your mobile message box. Type SMS:TXNC Example:TXNC Send on: +91-92122-44333 Success Response

How to check current Balance Go to your mobile message box. Type SMS:BALC <space>MPIN Example: BALC 123456 Send on: +91-92122-44333 Success Response

How to Get MPIN Go to your mobile message box. Type SMS:GETMPINC Example: GETMPINC Send on: +91-92122-44333 Success Response

How to Register MDS Mobile Number Go to your mobile message box. Type SMS:  REGMD<space>Master Distributor ID<space>MPIN 1. Example: REGMDC MDUP123456 123456 2. Send on: +91-92122-44333 / +91-99100-85586 Success Response

How toRegister DS Mobile Number 1. Go to your mobile message box. 2. Type SMS:  REGDS<space>Distributor ID<space>MPIN 1. Example: REGDSC DSUP123456 123456 2. Send on: +91-92122-44333 / +91-99100-85586 Success Response

How to transfer Amount to DS 1. Go to your mobile message box. 2. Type SMS: BTDS<space>Distributor ID<space>Amount<space>MPIN 1.Example: BTDSC DSUP123456 5000 123456 2. Send on: +91-92122-44333 / +91-99100-85586 Success Response to MD Success Response to DS

How to transfer Amount to agent 1. Go to your mobile message box. 2. Type SMS: BTAG<space>Agent ID<space>Amount<space>MPIN 1.Example: BTAGC AGUP123456 5000 111111 2.Send on: +91-92122-44333 / +91-99100-85586 Success Response to DS Success Response to Agent

How to get MPIN – MDS Success Response 1.Go to your mobile message box. 1.Type SMS: GETMPINMDC 2.Send on: +91-92122-44333 / +91-99100-85586 Success Response

How to get MPIN – DS 1.Go to your mobile message box. 1.Type SMS: GETMPINDSC 2.Send on: +91-92122-44333 / +91-99100-85586

Do’s Please use same Mobile number that is filled on your Registration Form. Mobile Recharge Value: Minimum Rs. 10 and Maximum Rs. 5000 DTH Recharge Value : Minimum Rs. 10 and Maximum Rs. 10,000.

Don’t Don’t use SMS recharge service without registration. Don’t use the recharge denomination below Rs.10 and above Rs. 5,000. Don’t send multi/Duplicate SMS in one go. Every time your money will be deducted. Don’t send recharge request with same mobile and same denominations till you got response to previous request. Wait for 15 min for transactions if response is not received for previous transaction. Avoid Using TATA CDMA for registration for the service, responses may delay.

Common Problems during Recharge Delay in Recharge: Normally mobile gets recharge in seconds only but there may some chances of delay due to several reasons such as Operator Connectivity, Technical Updating, etc. In these cases confirm status may take 12 to 24 hours to resolve. In case your transaction is not successful, company will reverse your balance upon confirmation from operator end. Wrong Recharge: in case of any wrong number recharge done from your side and it is success full so no reversal can be done so we have to suggest you to fill all required information carefully especially mobile number and amount. Received less money: Some time complaints comes, customer got less money in his mobile after recharge; actually it is all depend upon operator plans only and uniqueerecharge has no role in this. Wrong SMS Format: Some time complaints come about wrong format our Agents make extra space in SMS format so that this error happened. Use only the above format. Success message not received to agents: SMS in this case agent can contact to our CC Team, they will resolve it as earliest as possible

Instruction about VMN Agent can use two VMN Number for SMS services 1st VMN Number – 09212244333 2nd VMN Number – 09910085586 3RD VMN Number-9582943010 Recharge for “IDEA” is available only on the 2nd VMN Number. Important Instructions – If facing any problem with 1st VMN number, use 2nd VMN Number for sending request of recharge & vice versa. Check the Detailed list of operators available on each VMN on the next slide.

VMN-wise Operators Service Operator TATA VMN ( 09212244333) AIRTEL VMN ( 09910085586 ) MOBILE Tata (CDMA Mobile) YES LOOP ( BPL)   Aircel MTS BSNL DOCOMO Virgin (GSM) Virgin (CDMA) Idea Vodafone Reliance (GSM Mobile) Reliance (CDMA Mobile) S-Tel Videocon Uninor DTH Reliance BIG TV Tata Sky Dish TV Videocon D2H Sun Direct Service is blocked on these operators.

Customer Care For Regular Problems Email: care.uniqueerecharge@gmail.com Mobile: 9235235104 For Major Problems

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