For Higher Education Reach your entire campus community in minutes. EDUCAUSE Joshua Roth Chief Technology Officer The NTI Group, Inc.

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Presentation transcript:

for Higher Education Reach your entire campus community in minutes. EDUCAUSE Joshua Roth Chief Technology Officer The NTI Group, Inc.

Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential. Who is The NTI Group? Six year history with high volume, operating as a fully-hosted ASP, NTI currently delivers… Time-sensitive calls for 17,000 active sites across the United States Over 25 million calls per month Over 2M phone calls per hour, 1M s per hr, and 360k text messages per hr Over 200 million time-sensitive notifications sent in last 12 months

Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential. Who is The NTI Group? The clear choice among America’s institutions: Boston Public Schools, MA Cal Tech, CA District of Columbia Public Schools, D.C. Georgetown University, D.C. Houston Independent School District, TX Indiana University, IN University of Iowa, IA Los Angeles Unified School District, CA Miami-Dade County Schools, FL Northeastern University, MA University of Notre Dame, IN University of Oklahoma, OK Princeton University, NJ Texas Tech, TX Tulane University, LA Yale University, CT

Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential. Multi-modal Communications Phone Ability to deliver over 2M voice calls/hr Validated daily with over 1M calls/day Text Messaging (SMS) Ability to deliver over 360k text messages/hr Shortcode vs. SMTP gateway Ability to deliver over 1M s/hr TTY/TDD ADA Section 508 Compliance

Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential. Multi-modal Communications RSS Feeds XML formatted text messaging content Common Alerting Protocol (CAP) Digital Signage & PA/Voic Systems Integration via text messages Integration via RSS/CAP Integration via audio file Weather/EAS/DHS/HHS Inbound processing and dissemination of external alerts (CAP)

Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential. Key Differentiators Experience Capacity & Speed Security Scalability & Redundancy Integration Service & Support Features & Functionality

Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential.Experience 6+ years delivering time-sensitive mass notifications Over 17,000 institutions nationwide Over 200 million calls in last 12 months Over 25 millions calls/month Battle tested on a daily basis (over 1M calls/day)

Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential. Capacity & Speed Over 2M calls/hr…and growing Service Level Agreements (SLA) with Telco providers Over 360k text messages via shortcode/hr Over 1M s/hr Call Queuing and Throttling algorithms

Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential.Security Full-time NSA & CISSP security personnel Annual 3 rd Party IT and security audits You Maintain FERPA Compliance Thorough employee background checks Dual layers of firewalls and VLANs Highly customized and managed ACLs All data transmitted via secure means

Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential. Scalability & Redundancy Fully redundant, zero single point of failure architecture Redundant equipment Multiple telecommunication providers Multiple data centers Telco origination spans all national power interconnects Multiple delivery methods (VoIP & TDM) Proven and reliable monitoring and alerting

Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential.Integration Seamless integration with Enterprise Directory systems Automated updates for data upkeep and integrity Multilingual Portal Secure transmission of all data (HTTPS or sFTP) Open architecture for integration with other systems

Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential. Service & Support Focus, dedication, expertise Proven implementation method 24 x 7 x 365 proactive support Bilingual training and support Personal attention Goal alignment Tools, tips & templates Coaching in best practices Ongoing usage analysis Public Relations and Media assistance

Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential. Features & Functionality Dial-in Messaging Card Call Authorization User Rights & Roles Multilingual Portal PIN Authentication Geo-Calling Common Alerting Protocol (CAP) Lightweight Directory Access Protocol (LDAP)

for Higher Education Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential. Questions?

for Higher Education Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential. Thank You