‘ KNOWLEDGE MANAGEMENT ’ ACCORDING TO B USINESS S CIENCE Omwoyo Bosire Onyancha University of South Africa Department of Information Science

OUTLINE Introduction and background information Methods and materials Results and discussion Conclusions and recommendations

W HO OWNS ‘ KNOWLEDGE MANAGEMENT ’? KNOWLEDGE MANAGEMENT DISCIPLINES/FIELDS

K NOWLEDGE MANAGEMENT - I NTRODUCTION KM introduced in 1990s Several attempts to describe KM No single definition Probably due to multidisciplinarity nature KM does not appear to possess the qualities of a discipline. If anything, KM qualifies as an emerging field of study. Those involved in the emerging field of KM are still vexed today by the lack of a single, comprehensive definition, an authoritative body of knowledge, proven theories, and generalized conceptual framework. Academics and practitioners have not been able to stabilize the phenomenon of KM enough to make sense of what it is and what it comprises. (Sutton 2007)

KM…

Y ET, TO OTHERS … KM IS …

A ND TO OTHERS … KM…

W HAT IS KM ACCORDING TO B USINESS S CIENCE ? Subject, title and journal terms of the KM literature was analyzed from BUSINESS SOURCE COMPLETE database spanning 2005 to 2009 using Bibexcel, TI and TextStat softwares in order to identify Most commonly used subject, journal and title terms to describe KM as well as map the terms on social networks ? TO ANSWER THIS QUESTION

Business Source Complete exceeds all other databases available in terms of its premium content of peer-reviewed, business related journals. Included as part of the comprehensive coverage offered by this database are indexing and abstracts for the most important scholarly business journals, dating back as far as In addition to the searchable cited references provided for more than 1,300 journals, Business Source Complete contains detailed author profiles for the 40,000 most-cited authors in the database.

E BSCO - HOST THESAURUS CLASSIFICATION OF KM Broader Terms MANAGEMENT Related Terms CHIEF information officers CORPORATE culture DATA mining INFORMATION architecture INFORMATION resources management INFORMATION science INFORMATION technology INNOVATION management INTELLECTUAL capital KNOWLEDGE workers MANAGEMENT information systems ORGANIZATIONAL learning WEB site development industry Used forKM (Business) MANAGEMENT of knowledge assets KM Here are entered works on the process of capturing, storing, organizing and accessing information within an organization and using the information to meet organizational goals and objectives. KM Here are entered works on the process of capturing, storing, organizing and accessing information within an organization and using the information to meet organizational goals and objectives.

F INDINGS AND D ISCUSSION

Y EARLY DISTRIBUTION OF RECORDS

M OST COMMONLY USED SUBJECT TERMS

JournalN% International Journal of Technology Management & Sustainable Devt Knowledge & Process Management IEEE Transactions on Knowledge & Data Engineering Journal of the American Society for Information Science & Technology Learning Organization Journal of Information Science Decision Support Systems Industrial Management & Data Systems International Journal of Human Resource Management MIS Quarterly International Journal of Information Management Management Learning Communications of the ACM Systems Research & Behavioral Science Information & Management Academy of Management Journal International Journal of Information Technology & Decision Making Organization Science Human Resource Management Journal of Management Information Systems J OURNALS WITH MOST NUMBER OF RECORDS

JOURNAL KEYWORDN% JOURNAL MANAGEMENT INTERNATIONAL BUSINESS REVIEW RESEARCH INFORMATION TECHNOLOGY SYSTEMS ECONOMICS MARKETING ENGINEERING ECONOMIC PUBLIC TRANSACTIONS IEEE DEVELOPMENT SCIENCE ORGANIZATION ACCOUNTING Strong appearance: Management Business Research Information Technology Systems Marketing Engineering Economic/s Organization Strong appearance: Management Business Research Information Technology Systems Marketing Engineering Economic/s Organization Single keywords in the Journal Titles

C ORE KEYWORDS IN JOURNAL TITLES The relationships among journal title words is weak as reflected in their sparse distribution

M OST COMMON TITLE KEYWORDS TITLE KEYWORDN% KNOWLEDGE MANAGEMENT LEARNING INFORMATION ORGANIZATIONAL SYSTEMS INNOVATION PERFORMANCE STUDY DEVELOPMENT TRANSFER CASE CAPITAL SHARING RESEARCH TECHNOLOGY These keywords do not make much sense when looked at singly As expected knowledge and management were the most predominant title keywords ‘Information’ too featured substantially Wisdom Knowledge Information Data Knowledge pyramid

C ORE TITLE TERMS ( ) KNOWLEDGE MANAGEMENT LEARNING INFORMATION SYSTEMS INNOVATION PERFORMANCE TRANSFER CAPITAL SHARING RESEARCH TECHNOLOGY RESOURCE SOCIAL PRACTICE STRATEGIC FIRMS MANAGING PERSPECTIVE NETWORKS FRAMEWORK INDUSTRY INTELLECTUAL IT MINING CREATION

Information Resources Management Knowledge Management According to Information Science scholars Related term Libraries; Information services; Universities & colleges; Business enterprises; Archives, etc. Information retrieval; organizational learning; data mining; e-data processing; dbase searching; information sharing, etc Industrial; IR; Information services; records; database; document; resource; library administration Knowledge workers; information professionals; librarians; executives; information scientists; library employees; etc Information Science; Library Science; Computer Science; Business; Education; Information Technology; and Management Science. PEOPLE MANAGEMENT PROCESSESINSTITUTIONS C ONCLUSION … Source: Onyancha & Ocholla, 2009

Information Resources Management Knowledge Management According to Business Science Related term Business enterprises; Universities & colleges; Associations, institutions, etc; Small businesses. etc. Organizational learning; Business planning; data mining; strategic planning; Information sharing; Decision making, etc Industrial; Personnel; Information systems; database; document; resource; TQM; Performance Knowledge workers; executives; teams in the workplace; employees; etc Management science; Organizational learning; Information Science; Computer Science; Business; Education; and Information Technology PEOPLE MANAGEMENT PROCESSESINSTITUTIONS

R ECOMMENDATIONS Broader study involving Full-text articles (concepts and their context usage- in-context) Study involving other databases (subject specific, e.g. computer science and management sciences, etc) Broader study involving Full-text articles (concepts and their context usage- in-context) Study involving other databases (subject specific, e.g. computer science and management sciences, etc) May assist in deeper understanding of KM

E ND Dr. Omwoyo Bosire Onyancha University of South Africa Dept of Information Science, PO Box 392 UNISA 0003