Attrition & Recruitment in IT Industry Paras Panchamia President, BEE HIVE Club (HR Club of Praxis) General Awareness on Human Resource Management

Agenda Facts & Figures in IT & ITeS Industry Attrition Causes of Attrition Tackling Attrition Major Changes Future of HR Recent Trends

Facts & Figures in IT & ITeS Industry In 2007, India's overall IT and IT-enabled services industry logged 22.4% growth in revenue to Rs 2.46 trillion, of which the domestic market contributed Rs 900 billion. In 2008, it is expected the overall industry to grow 20%, with the Indian market expanding 22.4%, maintaining its growth rate last year. The industry's revenues, including those from export markets, will reach Rs 5.3 trillion (132 billion dollars) in 2012, from Rs 2.46 trillion last year. Domestic market will bring a business of Rs.2 Trillion. Source: IDC

Biggest Challenge in IT Source: Business Line

Attrition In HR, Attrition is: Loss of an human asset from the organisation. Replacement costs often amount to 1.5 times the salary of the individual you are replacing.

Causes of Attrition Monetary Salary Incentives Performance appraisal Transfer / Promotion Non – Monetary Working environment Colleagues/Superior Personal problems Grievance within the organisation Stress working hours Work life balance etc..

Tackling Attrition Having education and ongoing learning for the workforce, Fun for family kind of things - like family parties, Arranging picnics & tours for employees, Very employee friendly policies, e.g. - casual dress code, On time pick & drop facility, Free internet bay at the office premises for the employees, Smoking zone, kids zone etc., Celebrating the Indian festivals at the office premises as u cannot give leaves to the employees, Indoor games - like chess, TT, Carrom, Billiards, gymnasium; Library and so on…

Major Change Recruitments Types of recruitments has changed: Campus recruitments: Shift from Engg. to B.Sc., Social Networking, SMS, Special training schools, Tie – ups with different institutes, Designing curriculum etc...

Future of HR Huge expansion in the HRD; Evolving nature: Huge exposure; Very challenging roles; Threat: Talent crunch; Economy slowdown.

Recent trends The recent quality management standards ISO 9001 and ISO 9004 of 2000 focus more on people centric organizations. BPRe Alumni Meet

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