Welcome to SMSS The next few slides will put you in the picture of what SMSS is all about. SMSS International Europe Agencies ( Australia, Sydney, NSW ( New Zealand, Wellington ( Holland, Haarlem ( United Kingdom, London ( Europe, Amsterdam (

SMSS offers the LOWEST bulk sms and mms costs in South Africa 3 Options to use SMSS: Option.1 Simply buy bulk sms messages from only 20c per sms (Price depending on volume; See Page.6) (No set-up or monthly fee) INCLUDED FOR THE BUSINESS: Sms scheduler to do automated sms marketing. (Scheduling includes days, weeks, months, years) 24-hour access to SMSS website that means the business could get access from anywhere in the world Personalized sms feature for bulk, scheduled and group sms messages. (Automatically taken from database) Sender ID, allowing a business to send a sms to display the business’s name on the recipients phone Personalized bulk feature, taking names automatically from database for personalized marketing Access to logs showing records of sent sms messages Cell number database import facilities Create groups for multiple messages Cell numbers can be added to multiple groups Edit and delete cell numbers Add names to cell numbers for Personalized options Message templates for future reference 2-way communication directly to business’ cell number Upgrading of software is free and ongoing Requires no software installation (web interface) Purchased sms-credits never expire

OPTION.2 If your Businesses want their own UNIQUE keywords on short codes. Annual cost per keyword is R795 Excl Vat for R2, R3, R5, and R7.50 premium rated short codes Annual cost per keyword is an Initial R R500 Excl Vat monthly for R10, R20 and R30 premium rated short codes The business receives the following on his unique keyword; Free return sms to each sender on the unique keyword(s) Unlimited sub-keywords on the short code, each with it’s own unique return sms message The unique keyword builds a legal database for the business automatically. Free to the business’s inbox of each message received from a customer Free sms notification of each message received to selected cell number(s) Free automated to the business’s customers requested via a sms using the short code. The business receives an EXTRA sms-credit for each message received, to be used for marketing purposes (Can be accumulated & NEVER expires, which translates to FREE sms marketing) SMSS provides the platform for sending and receiving sms messages Unlimited use of the keyword(s) on the short code number(s) Grouping of different keywords (unlimited) for different departments of a business Set up for complaints, compliments, suggestions or subscriptions

Option.2 continued Short Codes for Competitions, etc R2.00 – Sms credit + 35c per sms received (Client needs to run a competition that's well advertised. (For normal use of database building, complaints, compliments, etc, only the sms credit applies) Other premium numbers and pay-out schedule per network: (Set-up fee of R1295Excl Vat for Keyword applies on R10,R15,R20 and R30 numbers) Full campaign manager Competitions history Future campaigns View sms entries, time, date Download sms entries Automated database building of cell numbers Automated auto response to each message received(Free) Automated response system to your customers Sms credit for each sms received

Option.3 Businesses (your clients) send bulk MMS’s from 99c to R1.49 per MMS (It’s like sending a TV ad DIRECTLY to your business’s clients, with a guarantee that they see it!) MMS message: MMS’s have sound, animation, pictures and videos & could be up to 25 pages! Bulk mms marketing is an excellent way to get a business’s website and products promoted for the following reasons: Cost effective way to send pictures and videos Clients want to receive the messages because they don’t pay for the images Builds client contact Clients often forward the messages to other people and in doing so perform viral marketing without your company paying a cent extra It is more effective than television with the same visual attractiveness and the client can download and view the videos or pictures when he or she is ready Fast delivery of the messages Measurable marketing effort as notification of delivery and opening is received 35 % and more respond within the first day of receiving the message Allows for spontaneous and interactive communication with clients anywhere in the world

SMS Packages Amount Sms Credits Ex VATVat Incl R 199R R 299R R 399R R 499R R 599R R 699R R 799R R 899R R 999R Price per sms Vat Excl 28c 27c 26c 25c 24c 23c 22c 21c 20c

(MMS credit up to 50KB) (Up to 4 or 5 pages – full colour) Prices per volume: mms credits –R1.39 (R278 + Vat) mms credits –R1.35 (R Vat) mms credits –R1.30 (R Vat) mms credits –R1.25 (R Vat) mms credits –R1.20 (R Vat) mms credits –R1.15 (R Vat) mms credits –R1.05 (R Vat) mms credits –R0.99 (R Vat) mms credits –R0.90 (R Vat) Development costs will be payable, depending on quantity and content Development costs between R350 – R1500 Once-Off MMS Packages (MMS credit up to 100KB) (Up to 10 pages – full colour) mms credits –R1.49 (R298 + Vat) mms credits –R1.45 (R Vat) mms credits –R1.40 (R Vat) mms credits –R1.35 (R Vat) mms credits –R1.30 (R Vat) mms credits –R1.25 (R Vat) mms credits –R1.20 (R Vat) mms credits –R1.05 (R Vat) mms credits –R0.99 (R Vat) The short code: (Non-premium rated – Normal rates apply) is registered Keyword purchase: R795 (Ex Vat) Annually MMS credits are purchased pre-paid, the same as sms credits Example: A client would sms; Aida 456 to: (Normal rates apply) SMSS will send an MMS auto response with photo’s of the bathroom, kitchen, garden, etc directly to the client’s cell phone. Businesses purchase MMS credits. An MMS credit is deducted for each MMS auto response.

It’s impossible to keep all customers happy all the time. Some will be unhappy about something Only 1 in 10 customers actually complain at the business. The rest simply leave and never return. Unhappy customers DO complain, but to family and friends, resulting in even MORE people avoiding a business 75% of customers will return if they receive ONLY a response 99% will return if the complaint is resolved SMSS provides an INSTANT customer care system & complete control over every issue in a business SMSS will improve customer care by more than 100% By providing your customers with an easy-to-use system to: complain, compliment, suggest, book, get information, partake in a competition, join a vip club or any other service, you build an automated database, earn sms credits and do FREE sms marketing MORE USES FOR SHORT CODES