Guide to MCSE , Second Edition, Enhanced1 Objectives Understand Windows XP print terminology and architecture Work with the Windows XP print subsystem architecture Work with printer driver software Print across the network and understand the printing process

Guide to MCSE , Second Edition, Enhanced2 Objectives Install and manage printers Configure a printer and manage the print server Troubleshoot printing Configure Windows XP fax capabilities

Guide to MCSE , Second Edition, Enhanced3 Windows XP Printing Terminology Microsoft uses unique terminology Important to know for certification exam Terms: Creating a printer Direct-attached printer Network interface printer Print device Print Server services Printer (logical printer)

Guide to MCSE , Second Edition, Enhanced4 Windows XP Printing Terminology (continued) Terms: Printer driver Printer pool Rendering

Guide to MCSE , Second Edition, Enhanced5 Windows XP Print Subsystem Architecture Several components that: Turn print data into a printable file Transfer that file to a printer Manage multiple print jobs Components: GDI Printer driver Print spooler

Guide to MCSE , Second Edition, Enhanced6 Graphical Device Interface Begins the process of producing visual output Output goes to: Screen Printer Makes WYSIWYG output possible Calls printer driver Provides information about data to be rendered

Guide to MCSE , Second Edition, Enhanced7 Printer Driver Windows XP software component Application communicate with printer through IP Manager Executive Services module in the Windows XP kernel Subcomponents: Printer graphics driver Printer interface driver Characterization data file

Guide to MCSE , Second Edition, Enhanced8 Printer Driver (continued) Not compatible across hardware platforms Must make sure that necessary drivers are available for proper platforms Some Windows OS will download the driver from the print server automatically

Guide to MCSE , Second Edition, Enhanced9 Print Spooler Spoolsv.exe Collection of DLLs and device drivers Print jobs are: Received Processed Scheduled Distributed Part of the Spooler service

Guide to MCSE , Second Edition, Enhanced10 Print Spooler (continued) Components: Print router Local and remote print providers Print processors Print monitor Data types: EMF RAW

Guide to MCSE , Second Edition, Enhanced11 Print Router Sends print requests from clients to print server Requests are routed to appropriate print provider Remote procedure calls from client’s print router (Winspool.drv) to the server’s print router (Spoolss.dll)

Guide to MCSE , Second Edition, Enhanced12 Print Provider Server-side software Sends print job to server in the format required by that server Print providers: Windows XP print provider (Win32Spl.dll) NetWare print provider (Nwprovau.dll) Writes contents of the print job to spool file

Guide to MCSE , Second Edition, Enhanced13 Print Processor Works with the printer driver to despool spool files during playback Makes needed changes to spool file according to its data type PostScript program Built-in Windows print processor understands EMF data files Three kinds of RAW data files Text files

Guide to MCSE , Second Edition, Enhanced14 Print Monitor Two monitors: Language monitor Used only if the print device is bidirectional Port monitor. Controls flow of information to the I/O port Supported port monitors: Local port monitor (Localmon.dll) Hewlett-Packard network port monitor (Hpmon.dll) Line printer (LPR) port monitor (Lprmon.dll)

Guide to MCSE , Second Edition, Enhanced15 Supported Port Monitors AppleTalk port monitor (Sfmmon.dll) DEC network port monitor (Decpsmon.dll) Lexmark Mark Vision port monitor (Lexmon.dll) NetWare port monitor (Nwmon.dll) Standard TCP/IP port monitor (SFM) Hypertext Transfer Protocol (HTTP) port monitor PJL monitor (Pjlmon.dll)

Guide to MCSE , Second Edition, Enhanced16 Printer Driver Software Provides an interface between the client and the printer Print drivers: Take application-specific file data Translate data into formats suitable for printing

Guide to MCSE , Second Edition, Enhanced17 Printing Across the Network By far the most common print scenario on Microsoft networks Typical options: Print to printer connected to print server through a parallel or serial port Print to printer connected directly to network

Guide to MCSE , Second Edition, Enhanced18 The Printing Process Application calls GDI Print job passed to spooler Print router passes the job to the local print provider Local print provider polls the print processors, passing the job to the processor that recognizes the selected printer Print job is despooled to the print monitor

Guide to MCSE , Second Edition, Enhanced19 Installing and Managing Printers Printers and Faxes window Create a printer Add a printer command in the Quick List Set properties: Right-click printer Choose Properties from shortcut menu

Guide to MCSE , Second Edition, Enhanced20 Creating a Local Printer Setting up a printer for local use Add a printer command Answer questions: Is the printer local or on the network? To which port will the printer be connected? What is the make and model of the printer? What do you want the printer to be named? Do you want the printer to be the default for all print jobs?

Guide to MCSE , Second Edition, Enhanced21 Connecting to a Remote Printer Add a printer link in the Printers and Faxes window Choose to connect to a network printer Choose from list of shared printers Don’t have to install drivers locally

Guide to MCSE , Second Edition, Enhanced22 Managing Print Jobs Printers and Faxes window Manage print queues Double-click the icon for printer Window displays all current print jobs Select job Choose the appropriate menu option

Guide to MCSE , Second Edition, Enhanced23 Configuring A Printer Use printer Properties dialog box Right-click printer in the Printers and Faxes window Choose Properties

Guide to MCSE , Second Edition, Enhanced24 General Tab Variety of controls Features and paper sizes Printing Preferences button launches dialog: Orientation Duplexing Page order Pages per sheet Etc.

Guide to MCSE , Second Edition, Enhanced25 Sharing Tab Like Sharing tab used when creating shared directory Select “Share this printer” option button Provide Share name for printer

Guide to MCSE , Second Edition, Enhanced26 Ports Tab Adjust settings for ports selected for use with a particular print device Includes: Interrupts Base I/O addresses Bidirectional printing option Checked for printers that are able to send status information back to the print monitor

Guide to MCSE , Second Edition, Enhanced27 Printer Pool Configured on Ports tab More than one print device assigned to single logical printer Should be physically close Fastest printer should be first

Guide to MCSE , Second Edition, Enhanced28 Advanced Tab Printer hours Priority Spooling options

Guide to MCSE , Second Edition, Enhanced29 Spooling Options Define how print jobs are managed Default options usually work well Print directly to printer Wait to print until spooling is complete Holding mismatched documents Other options

Guide to MCSE , Second Edition, Enhanced30 Separator Page Codes

Guide to MCSE , Second Edition, Enhanced31 Color Management Tab Used to associate a color profile with a color printer. Color profile Controls how color is produced by the printer Only used by printers supporting color Automatic selection usually determines best color profile to use

Guide to MCSE , Second Edition, Enhanced32 Security Tab Similar to those for secure files and directories Set permissions for printer Three main permissions for printers: Print Manage Documents Manage Printers

Guide to MCSE , Second Edition, Enhanced33 Advanced Security Settings

Guide to MCSE , Second Edition, Enhanced34 Device Settings Tab Used to make sure that the print device itself is configured properly May be subject to change printer upgraded: Memory Paper trays and other accessories

Guide to MCSE , Second Edition, Enhanced35 Printers And The Web Includes Web support in print subsystem Remote users can: Submit print jobs for printing View printer queues Download print drivers Accessible only when print server is running Internet Information Server (IIS)

Guide to MCSE , Second Edition, Enhanced36 Managing the Print Server Print Server Properties dialog box Forms tab Used to define paper sizes Ports tab Lists all known ports and installed printers on those ports

Guide to MCSE , Second Edition, Enhanced37 Managing the Print Server (continued) Drivers tab Lists the installed printer drivers Advanced tab Control over spool file location and several events

Guide to MCSE , Second Edition, Enhanced38 Troubleshooting Printing Problems Identify which of the seven components of the printing process is failing Look for documented solutions Implement a short-term solution Implement a long-term solution, if possible

Guide to MCSE , Second Edition, Enhanced39 Troubleshooting Printing in General Check the physical aspects of the printer Start and restart the spooler Terminate and reshare the printer on the print server Try using a different application, user account, or computer to print to the same printer Check for stalled print jobs Make sure the printer is online

Guide to MCSE , Second Edition, Enhanced40 Troubleshooting Printing in General (continued) Remove or uninstall, and then reinstall the print driver Check for a new or updated print driver Check the free space on the drive where the spooler is directed Try using the Print Troubleshooter

Guide to MCSE , Second Edition, Enhanced41 Troubleshooting Network Printing Verify basic network connectivity Create local printer and redirect its port to network printer Print from a DOS-based program Ping printer’s IP address

Guide to MCSE , Second Edition, Enhanced42 Stopping and Restarting the Print Spooler Use Services tool in Administrative Tools Sometimes, stopping and restarting the Spooler service can clear up problems that are difficult to troubleshoot

Guide to MCSE , Second Edition, Enhanced43 Fax Support Printers and Faxes applet Install and configure fax components Not enabled by default Must have a fax-capable device installed Manually configure faxing in order to receive faxes Cannot be shared under Windows XP

Guide to MCSE , Second Edition, Enhanced44 Summary The GDI, printer driver, and print spooler are responsible for printing documents Printers are added and configured using Add Printer Wizard Can be troubleshoot printer problems by following a defined series of steps Faxing is configured using the Printers and Faxes applet