HS-IHS-5 Evaluate the impact of diversity and ethics on healthcare delivery. 5.1 Evaluate how diversity affects healthcare delivery. 5.2 Compare and contrast personal and workplace ethics. 5.3 Recognize ethical issues and their implications related to healthcare. 5.4 Examine ethical dilemmas that may occur in healthcare. 5.5 Demonstrate respectful and empathetic treatment of ALL patients/clients (patient/customer service). IHS Assessment

VOCAB WORDS: IHS Assessment Acculturation b. Agnostic c. Atheist d. Bias e. Cultural assimilation f. Ethnicity g. Ethnocentric h. Matriarchal i. Patriarchal j. Prejudice k. Race l. Religion m. Sensitivity n. Spirituality o. Stereotyping VOCAB WORDS: IHS Assessment

51. Differentiate between an implied and an expressed contract. 52   51. Differentiate between an implied and an expressed contract.   52. List five ways to respect cultural diversity and appreciate the personal characteristics of others.   53. Give three examples of privileged communications that are exempt by law and must be reported.   54. List five aspects of cultural diversity a health care worker may encounter.   55. Identify two safeguards that are used to maintain computer confidentiality.   56. Give three examples of individuals who have a legal disability. IHS Assessment

If information is on a patient’s record, it can be released to other health care facilities without the patient’s written consent. TRUE FALSE

Expressed contracts represent obligations that are understood without verbally stated terms. TRUE FALSE

Always be alert to the patient’s verbal and nonverbal communication as well as inconsistencies between them. TRUE FALSE

No procedure should be performed if the patient does not give consent. TRUE FALSE

Health care workers must know and follow the state laws that set standards for their profession. TRUE FALSE

Some individuals will not express pain verbally. TRUE FALSE

Health care is mainly affected by criminal laws. TRUE FALSE

The key to respecting cultural diversity is to regard each person as a unique individual. TRUE FALSE

Culture is defined as the values, beliefs, languages, symbols, behaviors, and customs unique to a particular group of people. TRUE FALSE

Every effort must be made to allow an individual to express his or her beliefs, practice any religious rituals, and/or follow a special diet. TRUE FALSE

A patient’s living will can be witnessed by his or her spouse and son or daughter. TRUE FALSE

All information given to health care personnel by a patient is called privileged communication. TRUE FALSE

Confidential patient information must not be shared with anyone, including other members of the health care team. TRUE FALSE

Every individual adopts beliefs and forms a pattern of behavior based on culture, ethnicity, race, life experiences, and religion. TRUE FALSE

Abuse can be physical, verbal, psychological, or sexual. TRUE FALSE

In some cases, a health care worker is allowed to accept tips or gifts for care that has been provided. TRUE FALSE

To determine a patient’s health care preferences, the health care provider should talk with the patient and ask questions. TRUE FALSE

Health care workers must use touch and invade personal space to give many types of care. TRUE FALSE

Health care workers must always respect the individuality of each person. TRUE FALSE

Physical restraints may be used any time patients are likely to hurt themselves or others. TRUE FALSE

A patient has the right to withdraw consent at any time. TRUE FALSE

Lack of eye contact can indicate respect. TRUE FALSE

Battery is a threat or attempt to injure another individual, while assault includes the unlawful touching of another person without consent. TRUE FALSE

Spirituality is an organized system of beliefs determined by a specific religion. TRUE FALSE

Verbal consent is permitted for some procedures. TRUE FALSE

A health care worker must have some awareness of different religious beliefs in order to care for patients in a holistic manner. TRUE FALSE

Health care records belong to the patient since the patient is paying for care. TRUE FALSE

Culture is uniform among all members within a cultural group. TRUE FALSE

Torts are wrongful acts that do not involve contracts. TRUE FALSE

A person with a legal disability has the right to form a contract. TRUE FALSE

Restraining an individual or restricting an individual’s freedom is invasion of privacy. TRUE FALSE

yin and yang Middle Eastern South African Asian European

Which of the following religions prohibits the use of blood or blood products Buddhism Islam Jehovah’s Witness Episcopal

A family that consists of a mother, father, and children is an example of a/an Matriarchal family Patriarchal family Nuclear family Linear family

Which of the following is not a characteristic of culture? Culture is learned Culture is shared Culture is social in nature Culture remains the same from generation to generation

Speaking loudly and slowly to people with limited English speaking abilities is helpful TRUE FALSE

When an assumption is made that everyone in a particular group is the same, this is an example of ____. Bias Stereotyping Ethnicity Prejudice