Conflict within Organizations Chapter 12 Recap/Discussion.

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Presentation transcript:

Conflict within Organizations Chapter 12 Recap/Discussion

What is Conflict? Definition Positive or Negative? organization-164.html organization-164.htmlTypes? organizations-174.html organizations-174.html Conflict Management Several factors—Interdependency? Time? Status? Trust? Pressure? Past experiences? Impact?

Views on Conflict Effective resolution  effective decisions  organization effectiveness and productiveness? (T) Subjective meanings and understandings of conflict; how it impacts experiences (I) Patterns of behaviors shaping org. environment? Employees able to manage conflict productively? Impacted by power relations? Fair? (C) Article for discussion

Example Case study – A Case of Mistreatment at Work REVIEW Conflict heats up and spills over How would you handle the situation?

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