Galileo Leisure October 2007 Creating exceptional traveler experience for Group travel!

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Presentation transcript:

Galileo Leisure October 2007 Creating exceptional traveler experience for Group travel!

2 Majority of Tour/Cruise bookings made outside GDS Traditional tour operators (static, FIT, escorted) are used by 92% of agents 30% of Tour bookings made through GDS Agents are focusing their efforts in generating more leisure bookings to increase overall revenues Agencies have regional supplier preferences Region Key Tour Suppliers Northeast AA Vacations, United Vacations, US Airways Vacations, Continental Vacations, Delta Vacations, TNT, GoGo Vacations, Travel Impressions Midwest Apple Vacations, Adventure Tours USA, Air Jamaica Vacations, ATA Vacations, Club Med Vacations, Funjet Vacations, MGM Mirage Vacations, Mountain Vacations, Trans Global Tours, United Vacations, Universal Studios, US Airways Vacations, Southwest Airline Vacations, Midwest Airline Vacations, GoGo, Travel Impressions South Continental Airlines Vacations, Delta Vacations, Future Vacations, American Airlines Vacations…. West Classic Vacations, Pleasant Holidays, Tahiti Legends, Asia Operators…

3 New Galileo Leisure – Web based & Simple to learn Current Solutions - Leisure Shopper & Galileo Cruise New Galileo Leisure – Cruise & Tour

4 Galileo Leisure helps agents sell more & save time: >One simple, easy to learn common booking process to learn for cruise or tour bookings >Integrated search results in one display >Most up to date pricing and availability >Deck plans, hotel images, ship maps, tour itineraries, and photos >Customer Relationship Management and Self-Service reporting tools >PNR Synchronization >Hand-off to GlobalWare and Trams Back Office systems > customer itineraries photos, booking details and more

5 Cruise Supplier Content Strategy Phase Carnival Cruise Lines 2.Celebrity Cruises 3.Costa Cruise Lines 4.Crystal Cruises 5.Cunard Line 6.Disney Cruise Line 7.Holland America Line 8.MSC Cruises 9.Norwegian Cruise Line 10.Princess Cruises 11.P&O Cruises 12.Royal Caribbean Cruises Phase 2 – Oceania 2.Discovery Cruises 3.Disney Cruise Line 4.Regent Seven Seas

6 Tour Supplier Content Strategy Phase GOGO 2.Travel Impressions Phase 2 – Universal Studios 2.Globus/Cosmos 3.Apple Vacations 4.Other Mark Travel Brands (Funjet, Airline Brands) 5.TravCorp (Trafalgar, Insight, Contiki, Brendan) 6.MLT Vacations (Worry Free & NW World Vac) 7.USAirways Vacations 8.Certified (Continental & Delta Vac.) 9.Rail Europe Group Phase 3 – 2008/ Walt Disney World Vacations 2.Pleasant Holidays* 3.Travel Bound* 4.Tauck World Discovery 5.Classic Custom 6.General Tours * = AAA Preferred

7 Galileo Leisure Beta Feedback >Subscribers Valued: Cross vendor shopping functionality Cruise line content exceeds expectations (ship information, decks, room descriptions) Ability to see the pricing across the various cabin types (inside, outside, balcony, suite) >Enhancement Priorities: Reduce steps needed to create a booking & quotes (Early October target) ClientBase “Live Connect” (Detail design stage – Q4 release) Simplify process to retrieve & modify a booking

8 Segmentation >Subscriber Segment Partner Home Agents AAA >Targeted Launch Top 200 Leisure Subscribers Day 1 – US Only Day 2 – Canada & Mexico

9 Free Trial Period thru 12/2007 Go to Market: Phased Approach Beta Pre launch Soft Launch Jul Aug Sep Oct Nov Dec Full Launch Targeted “200” Galileo Customers U.S. Based New Markets 2008 Non-GI Customers Canada Mexico 9 Beta customers

10 Product Pricing >2008 and beyond Pricing – product will remain free of charge if consumption minimums are met. Customers must have on average 5 consumed bookings per month per license assigned to the agency 1 license is equal to 1 user id and password Customers using the product will be audited for booking minimum thresholds beginning in Jan 2008 at the contract level $20 cost per license if consumption threshold not met

11 Key Message Points….. >Galileo Leisure provides agencies with the ability to satisfy their customer’s cruise and land-based vacation needs via a single web based solution >Galileo Leisure capitalizes on direct access links to all major cruise suppliers and GoGo and Travel Impression (more tour content on the horizon) to provide the most complete up-to-date pricing and availability content available >Solution supports shopping and booking of agency specific negotiated rates, specials, and promotions via one comprehensive display >Galileo Leisure integrates into the agency “end to end” business process and workflow