The Ex Libris Merger and The Future Picture A Presentation for ICOLC Susan Pastore Vice-President, Sales Ex Libris Inc. April 23, 2007

Agenda Exciting news! Our community grows Changes in company structure: who, why, and what does it mean? Product update Summary

Ex Libris at a Glance Business Software solutions for library resources Customers More than 4,000 academic institutions worldwide Presence 63 countries, 8 subsidiaries and offices, 16 distributors Locations Corporate HQ – Jerusalem, North American HQ – Boston Staff 400+ professionals worldwide Revenues $66 million (2006 E), $70 million (2007 E) profitable Ownership Francisco Partners 100% ownership

Same focus, additional products Ex Libris is a world leader in software solutions for managing academic and e-content library resources

Global distribution of clients 1,428 1,895 Europe North America Asia 166 Africa 521 126 Central and South America Australia and New Zealand 8 Rest of the World

New owners: Francisco Partners Who are they? A leading, technology-focused global private equity firm What do they do? Accelerate business growth in mature IT companies Create value through strategic insight What do they offer? US$ 5 billion in committed equity capital Unique network of strategic resources

More customers—more staff, more office space 400 employees, worldwide New facilities in Chicago, London, and Hamburg More office space at headquarters

Select Customers Consortia

Select Customers National Libraries The British Library The National Library of Mexico The Royal Library of Sweden National Library of Chile Austrian National Library (ANL) The Russian State Library The National Library of China

Our new community includes… 9 of the top 10 universities in the world 39 of the top 50 universities in the world Source: Newsweek International The Top 100 Global Universities 2006 69 of Europe’s top 100 universities Source: Institute of Higher Education Shanghai Jiao Tong University Academic Ranking of World Universities 2006 31 of the top 50 technology universities worldwide Source: Times Higher Education Supplement World University Rankings 2005 45 of the top 50 North American universities Over 75% of ARL (Academic Research Libraries) members in North America are Ex Libris customers

Customer Base – North America Total number of institutions: 1,890 Number of customers per product: ALEPH = 408 institutions Voyager = 1023 institutions MetaLib = 699 institutions SFX = 916 institutions DigiTool = 58 institutions Verde = 98 institutions Primo = 33 institutions

Customer Mix – North America 94 libraries are members of the Association of Research Libraries (ARL) – which is 76% of the ARL membership Over 50% of our customers are members of a shared system

Growing product portfolio Primo (2006) Company Evolution Verde (2005) MetaLib (2001) ALEPH 500 (1997) Voyager (2006) Journals Onsite (2006) DigiTool (2002) SFX (2000) Time

Product Portfolio Name Type Partners Hebrew University, Israel ILS-Integrated Library System The University of Ghent, Belgium Link resolver The Cooperative Library Network Berlin-Brandenburg (KOBV), Germany Metasearch of scholarly information University of Maryland, USA, and Curtin University, Australia Enterprise Digital Asset Management Harvard University and MIT, USA ERMS-Electronic Resources Management System HBZ, University of Minnesota, Vanderbilt University Search, Discovery and Delivery end-user web application

The new Ex Libris product suite-migration plans Ex Libris will continue to support, develop, and sell ALEPH 500 and Voyager Our product implementation team will perform the following migrations: Details regarding migration timeframes should be discussed with your local office Ex Libris will continue to support all customer products until migration is final LinkFinder Plus SFX ENCompass MetaLib Meridian Verde Curator DigiTool

The new Ex Libris product suite-migration plans Existing Encompass licenses are being exchanged for Ex Libris product licenses Data migration tools exist now for LinkFinder Plus, Encompass for Resource Access and Discovery Resolver Data migration tools are being written as required—Curator and Meridian Maintenance agreement costs are being held, as is Migration cost is limited to training and knowledgebase costs, if applicable

Upcoming Release ALEPH version 19: November 2007 Improve TCO GUI-based configuration for ALEPH setup tables Batch processes Staff permissions Redesign course reserve functionality (within GUI) Enhanced SRU support Enhanced RFID integration with staff user client SMS server connectivity ALEPH publishing module, including: Publishing to Google OAI-PMH enabling enhancements Enhanced X-Services

Upcoming Releases Version 6.5 (imminent) and 7.0 (Q4 2007) Addresses priorities from 2006 enhancement process Updated WebVoyage interface “look and feel” Enhanced electronic invoicing/ordering support Extended SIP/NCIP capabilities Integration with Primo and Verde

Recent Release Version 4.0 ‘Clustering’ of search results via Vivisimo User interface: compliance with accessibility guidelines; ease of local customization Integration with other applications: MetaLib/Primo integration; enhanced X-Server API; deep-linking in consortial environment Infrastructure: support for OS and Oracle upgrades; improved performance; support for Web-based proxies and searching via proxy KnowledgeBase expansion initiatives

Upcoming Release Version 3.00 SUSHI statistics retrieval and usage data manipulator ERM advanced reporting abilities SFX A-Z list (will also be available for SFX v3) Advanced searching and search set manipulation CJK search, sort, and display Audit trail – transaction and financial history Feedback from trial usage written directly to e-product

Upcoming Release Version 4.00 New technology platform-Oracle, Java, J2EE, Linux, SOLARIS Tighter integration with Verde ERM system Single knowledgebase shared by SFX and Verde Enhancements to the administration interface, including task-based Wizards: intuitive, workflow-oriented Further integration of print holdings (loaders, plugIns) Availability in Q1 2008

DigiTool Upcoming Release Version 3.5: Q2 2007 Integration with external persistent identifier methods (e.g., DOI, URN and handle) Support for object and metadata version control Enhanced METS capabilities Extended support for metadata (PREMIS, VRA, MODS) Extended support for repository information exchange (e.g., OAI-PMH and ALEPH) Beyond version 3.5: Specialized applications based on existing infrastructure Enhanced preservation functionality

General Release Version 1.0 Q2 2007 Discovery and Delivery Publishing platform Pipes for different data sources, e.g., ILS (ALEPH,Voyager and others) and digital repositories Normalization and enrichment (including de-dup and FRBR) Advanced search features including “did you mean”, ranking, faceted browsing, and much more Social computing Administrative tools Web services

Libraries Operate in a Transitional Environment A digital revolution % of expenditure on e-resources

Libraries Operate in a Transitional Environment Growing emphasis on economics Institutions competing on students and researchers Do more with less Globalization Competition and collaboration beyond traditional local/academic boundaries Google Scholar, Book Search Open Content Alliance (OCA) Million Book Project, etc. Switch points

Multiple Paradigm Shifts Format Print Electronic/ Digital New Types (e.g., Datasets) Acquisition Model Owner-ship Subscription Pay Per Use Chapters & Articles Granularity Bundles Books & Journals

… and the Users shift, too A generation that grew up with iPod, video games, cell phones, online communities… redefines user expectation Users view themselves not just as consumers of information but also as creators (research material, course material, reviews, blogs, etc.) Libraries need to adjust their services help institutions better serve the user “Our users expect simplicity and immediate reward and Amazon, Google, and iTunes are the standards against which we are judged. Our current systems pale beside them.” Final report, December 2005, prepared for the University of California by Bibliographic Services Task Force

As much as we would like to make it simple… Reality is that for the next 5-10 years libraries will continue to operate in a complex, heterogeneous environment. Chapters & Articles Print Subscription Pay Per Use New Types (e.g., Datasets) Books & Journals Bundles Electronic/ Digital Ownership

Electronic collections Electronic collections Electronic collections The big picture Science Direct EbscoHost Back-end functions: ACQ,Serials, Circ,… Back-end functions: Ingest, Delivery,.. Back-end functions: KB-linking, licenses, … Nature OPAC Resource Discovery Metasearch; linking; D- Repository ALEPH ILS Digitool Linking SFX Electronic collections Electronic collections e-journals, e-books, databases, etc. Books, journals, etc. Physical collections Digital collections IRs, images, etc. Metasearch MetaLib Electronic collections ERM Verde Under library control (mostly local) Not under library control (remote)

Electronic collections Electronic collections Electronic collections The bigger picture Google MSN Portals E-research Learning LMS/CMS E-research Science Direct EbscoHost Back-end functions: ACQ,Serials, Circ,… Back-end functions: Ingest, Delivery,.. Back-end functions: KB-linking, licenses, … Nature OPAC Resource Discovery Metasearch; linking; ALEPH Digitool SFX Electronic collections Electronic collections e-journals, e-books, databases, etc. Electronic collections Books, journals, etc. Physical collections Digital collections IRs, images, etc. MetaLib Verde Under library control (mostly local) Not under library control (remote)

Library Challenges and Opportunities 1. Address shifting needs of a changing user community 2. Reduce cost of operations while increasing value to customers 3. Leverage collaboration and economies of scale 4. Extend services and business to new domains 5. Legacy technology

Ex Libris Strategy #1: The End User Provide a system and services that enable libraries to expose content and services to users where & when they need it and in the way they expect it Strategy: specifying an organization's objectives, developing policies and plans to achieve these objectives, and allocating resources so as to implement the plans. The process involves matching the company's strategic advantages to the business environment the organization faces. One objective of an overall corporate strategy is to put the organization into a position to carry out its mission effectively and efficiently. A good corporate strategy should integrate an organization’s goals, policies, and action sequences (tactics) into a cohesive whole.

New Architecture: Decoupling the User Experience from Back-End Systems Front -end Primo: Discovery & Delivery Metasearch Primo repository External Databases Journals Repositories Internet Services EBSCOHost Google Scholar ProQuest Back -end Digital Repositories DigiTool DSpace TV News … Knowledge Bases Verde SFX MetaLib … CMS/LMS Sakai BlackBoard Moodle … Institutional Websites ILS ALEPH Voyager Unicorn … Institutional

Ex Libris Strategy #2: Unified Resource Management Provide unified solutions for the management of scholarly content irrespective of format and acquisition type, facilitating library-wide processes, procedures, and systems, removing redundancies and inconsistencies, and enabling libraries to leverage best practices while reducing TCO

The Evolution of Library Systems Decoupled architecture enables libraries to revolutionize the front-end while continuing the back-office evolution Physical Assets (1980’s) Physical + +e Add-ons (1990’s) Electronic/ Digital Assets (2000’s) User Experience (2006) Unified Resource Management (future)

Ex Libris Strategy #3: Collaboration Provide solutions that enable libraries to utilize varying models of cooperation and resource-sharing to better serve the user, increase efficiencies, and reduce the cost of operations

Providing a Platform for Collaboration 50%+ of Ex Libris customers in North America are consortium members Decoupled architecture enables back-end collaboration with front-end differentiation MetaLib Portals Primo Scopes: configurable options for scoping the domain of search (e.g., local/national, medical, scientific) Primo Views: enables custom configuration of the user interface and scope of search Hans Geleijnse Director of Library and IT Services Tilburg University The Netherlands

The Local Library is Not Going Away Libraries are best equipped to provide “the last mile” services to users The definition of “last mile” can be different for each library From as simple as a circulation desk to ownership and servicing of unique local repositories Must balance the need to collaborate and the desire to differentiate Require systems that support flexible and varying degrees of collaborations on different dimensions Hans Geleijnse Director of Library and IT Services Tilburg University The Netherlands

Strategy #4: From Library to ‘Librarisher’ Help libraries transition to a new role as the facilitators of knowledge creation through multi-level interaction between user and information

Add VALUE to the Knowledge Creation Cycle Print Digital Electronic Regional Global Local Facilitate the publishing and creation of collections (in addition to discovery and access)

For Example: Research and Learning Needs E- Learning Creation and acquisition of digital learning content Institutional Repositories Creating electronic archives of working papers, articles (pre-prints, post-prints, published versions), theses and dissertations, conference proceedings E-science “In next 5 years E-science projects will produce more scientific data than has been collected in the whole of human history” (Tony Hey) Institutional vs. disciplinary lines Huge problems in collecting, organizing, describing, archiving, disseminating and sharing data The term "cyber infrastructure" was coined by a National Science Foundation (NSF) blue-ribbon committee to describe the new research environments in which advanced computational, collaborative, data acquisition and management services are available to researchers through high-performance networks. The term is now widely used to embrace a range of e-research environments that are emerging from the changing and innovative practices--often called "e-science" or "e-research"--of scientists and scholars in all disciplines. Cyberinfrastruture is more than just hardware and software, more than bigger computer boxes and wider network wires.   It is also a set of supporting services made available to researchers by their home institutions as well as through federations of institutions and national and international disciplinary programs.

Strategy #5: From Legacy to Relevancy Build a flexible system based on function not on products From administration-centric to user-centric Meet the business needs by protecting investments and offering incremental transition Emphasis on inter-operability to other sub-systems Solution based on latest technology and industry standards (Oracle, J2EE, Web Services, etc.)

Global Regional Local Digital Print Ex Libris is the only provider of end-to-end solutions that address the complete spectrum of functionality and resources required by libraries Electronic

Primo: a step towards the future Primo is the Ex Libris solution to address current and future user expectations and library needs: Focusing on user-centered design Delivering services at the user’s point of need Capitalize on the richness found in its catalogs and repositories Consolidate print collections, electronic resources, and digital repositories (Ex Libris’ and 3rd party!) Primo is a key component in our overall strategy for the next generation of research solutions

Primo Search Screen

Addressing user needs Enables institutions to define the level of discovery relevant to the user Primo Scopes: configurable options for scoping the domain of search (e.g., local/national, medical, scientific) Primo Views: enables institutional configuration of the user interface and scope of search in a multiple-institutional setup (e.g. consortia) Meet the users where they are: enables integration of discovery and delivery into the user context e.g., CMS/LMS, portals

Built with the library and university in mind Leverages existing systems with a built-in platform for harvesting local data Enables easy integration with local infrastructure and services e.g., authentication and authorizations of users, ILS and other delivery systems Supports library standards e.g., MARC, OAI-PMH, OpenSearch, OpenURL, SRU/SRW, Z39.50

The Publishing Platform Harvesting Harvests the source records from multiple sources Print, digital, and electronic resources Out-of-the-box pipes Various ILS (ALEPH, SirsiDynix Unicorn, …) Generic MARC, SFX KB, MetaLib KB, DigiTool Generic Dublin Core, PNX (Primo Normalized XML), and more Efficient methods for incremental updates Availability status Bibliographic information

The Publishing Platform (cont.) Normalization & Enrichment Creates the Primo Normalized XML records (PNX) Enriches the source data Detects duplicates and creates FRBRized groups Admin Center Set-up, configuration, customization Ongoing tasks: scheduling and monitoring Wizards to accomplish this and XML

Primo’s Admin Center

Development Partners-Global University of Minnesota Vanderbilt University Royal Library of Denmark hbz

Charter Members -Global Boston College Community College Library Automation (FL) Cleveland Museum of Art Iowa State University University of Iowa University of East Anglia Establishing Voyager Libraries now

Thank you! Questions?? Susan.pastore@exlibrisgroup.com