Norman SecureTide Powerful cloud solution to stop spam and threats before it reaches your network

The challenge

Spam is costly, not only a nuisance. – Time spent identifying, reading and/or deleting the messages – The bandwidth consumed during the delivery – Data storage on the mail server – Legal risks of racially or sexually harassing s Phishing messages are designed to steal money. – E.g. requesting credit card information – E.g. lure recipient to fake website to enter personal information Spam can also bear, or contain links to malicious websites containing, malware such as: – Virus – Worms – Phishing

Trends s filtered through SecureTide in 2012 In 2012, more than 80 percent of s were spam In 2012, more than 10 percent of spam messages contained malicious content Spam is not a «thing of the past»

Costs Direct costs associated with spam (not counting phishing s) Time spent identifying, reading and/or deleting the messages The bandwidth consumed during the delivery Data storage on the file server

Cost example Company A – 10 users – Average yearly cost per employee: € Each user spend in average 5 minutes per day on reading and deleting spam – Cost per user / day: ~2,14€ – Cost total per day: ~21,40 € – Total cost per year: ~ 4 922€ If you could block 99 percent of these messages accurately, you could use the savings to adds value to your bottom-line instead

Phishing – when the cost becomes personal Phishing web siteReal web site

The solution: Norman SecureTide Easy, safe and secure hosted security – 99% effective in blocking spam and malicious mail – Inbound and outbound protection – User friendly interface including extensive statistics and reports. – Disaster recovery service included – Daily Held Spam Reports Hosted Service – No installation of software / hardware required. – Set up on the fly, fully functional within minutes. – Spam and malicious mail never reaches your network

Why Norman SecureTide?

Hosted Security No installation of software / hardware required. Set up on the fly, fully functional within minutes. Spam and malicious e- mail never reaches your network

Layered Security – Stronger Protection Spam protection Virus protection Clean Patterns are updated thousands of times each day Up to 4 AntiVirus engines scan s for malicious content Clean is delivered to the recipient

Easy administration Intuitive interface Instant overview Full control

Norman SecureTide - features

Cloud based filtering Easy setup Inbound and outbound filtering continuity Active Directory sync Daily Held Spam reports End-user web interface

Easy setup All you need to do is change the MX record, we take care of the rest

Inbound and outbound filtering Protect both inbound and outbound

continuity If we can’t connect to your server, we will encrypt and queue for up to 30 days until the server is back online

Active Directory import Manual or scheduled Active Directory user import

Daily Held Spam Report Allow end-users to manage their own quarantine View a secure version of the held mail in your browser Release Held Spam Mail Viruses can’t be released See quarantine online, or request updated HSR

SecureTide – Summary Easy, safe and secure hosted security – 99% effective in blocking spam and malicious mail – Inbound and outbound protection – User friendly interface including extensive statistics and reports. – Disaster recovery service included – Daily Held Spam Reports Hosted Service – No installation of software / hardware required. – Set up on the fly, fully functional within minutes. – Spam and malicious mail never reaches your network

In depth - technical

How it works Perimeter protection blocks known spam senders before a connection is made Malware and spam-patterns are updated thousands of times each day to ensure you’re always protected against the latest threats Clean is delivered directly to your inbox Blocked is quarantined – Every day a Held Spam Report is sent so you can review blocked messages, and release any wrongfully blocked messages

How does SecureTide determine which s to block Collaboration of automated systems and people to block spam and viruses. – Continuous, large-scale learning process where human and machine elements work together to evaluate messages. The machines do things that the people can't, such as comparing and cataloging features on millions of messages very quickly. Likewise, people do things that the machine can't, like recognizing a new spam or obfuscation technique with a single spam sample. Continuous rule updates – The service is maintained and updated an average of 4,000 to 8,000 times a day, every day.

Held Spam Report and Web Access Daily Held Spam Reports enable the end-user to quickly get an overview of blocked messages – Easily release blocked spam directly from the Held Spam Report – Easily ask for updated report directly from the Held Spam Report Personalized web access – End-users can easily view their own statistics and blocked messages directly in their web browser – Administrators can easily view statistics for entire domains, and release messages for individual users directly from the customer portal

User management Users must be added to SecureTide to receive Held Spam Report Users can be added manually or by LDAP import – Manual user creation requires name and address – LDAP import will import all users in Active Directory Requires user to allow for LDAP import over Internet SecureTide can be set to «Open Mode» or «Closed Mode» – Open mode: SecureTide will accept for all recipients for a domain. – Closed mode: SecureTide will only accept for registered users.

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