Rick Beaudry Co-Founder B Virtual Inc Michelle Sherbino International Exam Strategy Loyalist College Best Practices Partnership in Online Exam Process

Agenda Introduction What’s Driving Online Proctoring? The Loyalist & Humber Story Online Proctoring Defined Best Practices Q&A

The Largest Growth in Education Globally will be online True or False

61% of students have taken at least one course online

The next big killer application for the internet is going to be education. Education over the internet is going to be so big it is going to make look like a rounding error. John Chambers of Cisco Systems

Universities & Colleges are now competing without borders True or False

How Students choose to “Learn” is changing rapidly

Optimum use of technology The focus is “ME” - MY time, MY schedule, MY location Learner flexibility – Travel and Learn The Gen Y Factor

What Clayton M. Christensen Says

Self Study online is increasing Customized Learner Choices on the rise Online learning will account for 50% of the “seat miles” by 2018 ~ Clayton M. Christensen

Testing delivery will continue to transform and innovate for the distance learner True or False

The race for more distance learners A Student-Centric Approach for all Learners Immediate results 24 x 7 scheduling Anywhere Anytime Reduced Costs? Admin, Facilities, Postage The ‘Business’

Students are looking for a choice

Testing Centre Online exam Onsite proctor Virtual Testing Online exam Online proctor Testing Centre Paper exam Onsite proctor

What did Loyalist do?

Michelle Sherbino International Exam Strategy Loyalist College

International Blended Model Onsite Proctors w/ Paper-based Exams Onsite Proctors w/ Online Exam 100% Remote Online Proctors

Humber College Blended Testing Model 60,000 Students Testing Centre Paper & Proctor Testing Centre Online w/Proctor 100% Remote Online Exam w/Proctor Premium Option for various programs Premium Student Service = $25

True or False Processes for Proctoring Online / Remote should be different?

Online Proctoring Defined? Real People – certified Process – industry standard Technology – monitoring Test Authoring Agnostic

Most Important? Student Experience? Schedule, Interaction, Ease, BRAND Validity of Results? Authentication, Integrity, Content Protection

Selected, Trained,Monitored Screened for job skills Trained in detecting aberrant behavior online Technically skilled to eliminate online cheating or exam fraud Customer Service focused for seamless student exam experience

Scheduling Seamless scheduling – Web Portal Group scheduling in time blocks Centralized “Phone In” scheduling

“”X” Point Inspection” plan for guiding students through online exam process Shift exam initiation responsibility to proctor quickly

Higher Education Opportunity Act (HEOA) “…The Conferees do not intend that institutions use or rely on any technology that interferes with the privacy of the student and expect that students' privacy will be protected with whichever method the institutions choose to utilize."

Integrated Online Processes Communication channels during the exam Consistency in auditing processes during exams Transition of content to institution

Brand Promise - Perception is reality Seamless appointment scheduling & access to exams Technology should increase the integrity of the online examination and proctoring solution, not become a barrier to it Online Proctoring Technology

Remote Monitoring Take Control Early “Pinning” Audio, video, live chat and phone Computer Scanning Controlled credentialing

Audit Trail Capture, log and store Video, Audio, System Activity

Aberrant Behavior nectreconnect.swfhttp:// nectreconnect.swf

Our solution

White labeled platform Your BRAND

Qualified People Trained, Managed, Monitored

24x7x365 ONDEMAND

You Charge / We Charge Can provide e-commerce payments for students

Easy To Deploy 3 week deployment strategy

Student Approved 98% student satisfaction

Pilot Program Test the solution on your terms

Access to education from anywhere

Testing will continue to transform for the distance learner True or False

Students have more choices

YOUR BRAND Validity of Results StudentExperience

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