SIS – Simplified Interline Settlement Financial Processes San Diego, ACH Annual Meeting 2011 Gianna Monsch, aerwise

February 2011SIS P3 – ACH Annual Meeting - Financial Processes2 Agenda  Settlement: Recap Sheet vs. SIS  IS Calendar & ACH Calendar  IS Dashboard  Late Submissions  Suspension and Re-Instatement  Reports

Settlement: Recap Sheet vs. SIS February 2011SIS P3 – ACH Annual Meeting - Financial Processes3 ICH / ACH ICH F12 Upload / IS-WEB non migrated claims ACH Recap Sheet Prorate Engine Billed Entity Billing Entity ICH F3remains ACH Settlement Sheet unchanged Integrated Settlement Overall Processes Billing & Invoicing Processes Central Repository “Digital Signature” Company Overall Processes Processes at time of Sales NFP engine ARC COMPASS™ IS-WEB IS-XML IS-IDEC Usage File IS-WEB IS-XML IS-IDEC

February 2011SIS P3 – ACH Annual Meeting - Financial Processes4 Agenda  Settlement: Recap Sheet vs. SIS  IS Calendar & ACH Calendar  IS Dashboard  Late Submissions  Suspension and Re-Instatement  Reports

IS Calendar February 2011SIS P3 – ACH Annual Meeting - Financial Processes5 Submission Opens a few hours after previous period Submission Deadline Output Generation is two days after Submission Deadline Submission Opens before Output Generation of previous period

IS & ACH Calendar February 2011SIS P3 – ACH Annual Meeting - Financial Processes6 IS Submission Deadline is linked to ACH Recap Sheet Submission Deadline There is enough time to process the files submitted just prior to the deadline

February 2011SIS P3 – ACH Annual Meeting - Financial Processes7 Alerts – Missing Expected Submissions  Billing Submission Pattern maintained in IS-Member Profile  SIS validates the Billings received against the Expected Submissions twice on the Billing Period Closure day  At 1000 hrs: An alert is generated and sent to the ACH Member in case a Billing has not been received  At 1200 hrs post ACH Billing Period Closure, a summary is sent to ACH listing all cases of missing Expected Submissions

February 2011SIS P3 – ACH Annual Meeting - Financial Processes8 Agenda  Settlement: Recap Sheet vs. SIS  IS Calendar & ACH Calendar  IS Dashboard  Late Submissions  Suspension and Re-Instatement  Reports

IS Dashboard  Designed for Directors, Managers, etc  Includes Pax, Cargo, Miscellaneous and UATP  Consolidated and detailed view Gives billing carrier a great overview on files and invoices; and also shows the status of each invoice  Shaped to your needs Filter Criteria allow great report flexibility  Billing Member (in case of sponsored / aggregated members)  Billed Members  Billing Category  Settlement Method (ICH, ACH, Bilateral, etc)  Invoice Status  Downloadable Report can be downloaded in Excel / csv format (the colored dots are converted into codes) February 2011SIS P3 – ACH Annual Meeting - Financial Processes9

IS Dashboard – When to use it 1/2)  Multiple submissions by billing carrier SIS allows multiple submissions per billing category and day from your head office, decentralized teams, outsourced providers etc  IS Dashboard gives you an overview as well as details in order to keep track and control the files / invoices submitted  Invoices or File failed validation The alert for the validation failure might be sent to the expert in charge. However the Director, Manager, etc. would like/need to know this as well (without receiving an alert)  IS Dashboard allows Directors, Managers, etc. to see this information at their discretion (without receiving a “failed validation” alert) February 2011SIS P3 – ACH Annual Meeting - Financial Processes10

IS Dashboard – When to use it 2/2)  Late Submissions If your file (IS-IDEC or IS-XML) is late (after the IS-Submission Deadline), then you would like to tell SIS, that a specific file / invoice has to be handled as “Late Submission”  IS Dashboard is the place to mark files / invoices as as “Late Submissions”  Increase Period within current billing month You have submitted a file after the IS-submission deadline. It failed validation, but you do not want to go through “Late Submission”.  IS Dashboard allows you to increase the billing Period within the billing month; the invoices / file is then processed. February 2011SIS P3 – ACH Annual Meeting - Financial Processes11

February 2011SIS P3 – ACH Annual Meeting - Financial Processes 12 Invoice or File Status Invoice Details (when received, when processed, etc.) Search / View Criteria (e.g. Validation failed) Download (csv)

February 2011SIS P3 – ACH Annual Meeting - Financial Processes13 Agenda  Settlement: Recap Sheet vs. SIS  IS Calendar & ACH Calendar  IS Dashboard  Late Submissions  Suspension and Re-Instatement  Reports

Late Submissions February 2011SIS P3 – ACH Annual Meeting - Financial Processes14 Billed Entity Integrated Settlement Billing Entity IS-WEB IS-XML IS-IDEC IS-WEB IS-XML IS-IDEC ICH / ACH 2 Create invoice & flag Submit invoice Submit invoice  flag on dashboard 3 4 Alert 5 Accept - Passes validation - Normal process Decline - Fails validation 6 7 Alert Inform CH 1

Late Submissions – Solution (1/2) Billing Carrier  Contacts ICH or ACH Operations as today  IS-WEB: flags the invoice directly  IS-IDEC & IS-XML: submits the file  “Processing Dashboard”: flags the file or invoice(s) SIS:  Based on flag  alert to ICH or ACH Operation  IS-Validation will be completed ICH or ACH Operation  Based on alert: accepts or declines “Late Submission” February 2011SIS P3 – ACH Annual Meeting - Financial Processes15

Late Submissions – Solution (2/2) SIS:  ICH or ACH Operation – accepted  Invoice(s) go through whole IS process  Settlement File to ICH or ACH  ICH or ACH Operation – declined  Invoice(s) remain on Validation Failure ICH or ACH Operations  Alert to billed carrier February 2011SIS P3 – ACH Annual Meeting - Financial Processes16

February 2011SIS P3 – ACH Annual Meeting - Financial Processes17 Agenda  Settlement: Recap Sheet vs. SIS  IS Calendar & ACH Calendar  IS Dashboard  Late Submissions  Suspension and Re-Instatement  Reports

Suspension & Re-Instatement February 2011SIS P3 – ACH Annual Meeting - Financial Processes18 Billing Entity IS-WEB IS-XML IS-IDEC ICH / ACH Member Profile 1 Set suspension flag 4 Remark Screen & Report ICH: flagged invoices for information 3 5 Remove flag Resubmission Screen & Report 6 2 Flag invoices - Already processed - New submissions Alert

Suspended Members 1/2 1.Suspension Flag in Member Profile ICH or ACH Operations set suspension flag in Member Profile & defines number of periods to be flagged retroactively 2.Flag transaction in SIS  SIS flags already processed invoices (retroactive flag)  SIS flags all new submissions  Optional alert to billing carrier 3.ICH (only)  SIS submits suspended invoices to ICH for information only (no settlement)  Shown in ICH on an F3 suspended member report  Excluded from the normal ICH F3 settlement report February 2011SIS P3 – ACH Annual Meeting - Financial Processes19

Suspended Members 2/2 4.Remark screen and suspension reports  Billing carrier can enter remarks to invoices which will be shown in all future reports  Suspension reports shows all suspended invoices Normal process as today until “re-instatement” of member 5.Suspension Flag removed in Member Profile  ICH or ACH Operations remove suspension flag in Member Profile 6.Re-submission of processed invoices for settlement  Carrier can re-submit already processed invoices to ICH and ACH  Suspension report will be updated automatically Note: “Bilateral” invoices are not impacted February 2011SIS P3 – ACH Annual Meeting - Financial Processes20

February 2011SIS P3 – ACH Annual Meeting - Financial Processes21 Agenda  Settlement: Recap Sheet vs. SIS  IS Calendar & ACH Calendar  IS Dashboard  Late Submissions  Suspension and Re-Instatement  Reports

Reports Overview A variety of reports are available in SIS All reports are displayed immediately on the screen and can be downloaded in PDF or csv  Payable invoice report  Analysis Reports  Processing Reports  Operational Reports  Member / Contact Reports  SIS Usage Report February 2011SIS P3 – ACH Annual Meeting - Financial Processes22

Questions? We’d be glad to address all your questions through the SIS Forums, register for an account at:  23 Thank you. February 2011SIS P3 – ACH Annual Meeting - Financial Processes