FTA Technology Conference North Carolina Department of Revenue Creation of Audit Applications with Microsoft Office 97 Software

2 Introduction of Speakers James Mclain, Software Development Specialist, Field Examination Section Jerry Coble, Workload Management Specialist

3 Presentation Objectives Assessment of NCDOR History of Hardware and Software Utilization by Field Examinations Explore Software Development –MS Excel 97 –MS Access 97 –MS Word 97

4 Assessment of North Carolina Department of Revenue

5 NC Department of Revenue Field Examinations 175 Field Employees (Auditors & Staff) –13 In-state Field Audit Offices –20 Interstate Field Audit Offices

6 History Software and Hardware Development

7 Hardware and Software Pre No computers were in use by Field Examination personnel. Audit reports were prepared manually and a variety of report designs were used by the audit staff.

8 Hardware and Software The Field began to experiment with computers. The first computers tested were dual floppy drive laptops. The software was Professional File, Write, and a short time later Professional Plan.

9 Hardware and Software Basic databases were developed by auditors for use in creating audit working papers. Later a Development and Training Team was created to aid auditors with software development.

10 Hardware and Software We went to a Windows 3.11 platform and Microsoft Excel, Word and Access. This was the first time all auditors had same hardware with a Dell Latitude 75 laptops with docking station & 14” monitor.

11 Today’s Hardware Dell Latitude CPI D266XT laptop –64 RAM, Pentium II, 4.3 GB hard drive –CD-ROM drive & 1.44 MB Floppy drive –Docking Station & 17” Monitor Desktop Dell P6400 (100MHz FSB) –64 RAM, 6.4 GB hard drive, –CD-ROM drive & 1.44 MB Floppy drive –17” Monitor Server for each In-State office –31.8 GB, Compaq tower

12 Tax Schedules Audited by Field Examinations Sales and Use Tax ASTS –White Goods Disposal Tax –Scrap Tire Disposal Tax –Utilities Sales Tax –Motor Vehicle Lease / Rental Tax –Dry-Cleaning Solvent Tax

13 Tax Schedules Audited by Field Examinations Individual Income Tax Corporate Income and Franchise Tax Individual Income Tax Withholding Tobacco and Soft Drink Tax Privilege Tax Alcohol Beverage Tax Inheritance & Gift Tax

14 Software Objectives Create Applications for Use by Field Auditors for the Completion of Audits Aid the Entry of Audit Data Into the Integrated Tax Administration System (ITAS) Provide a Basic Software Package That Allows Flexibility in Conducting Audits on a Multitude of Tax Schedules

15 Implementation Process Convert Audit Applications From MS Excel 5.0 to MS Excel 97 Incorporate New Features of MS Excel 97 Into the Converted Audit Applications Testing of the Converted Applications Train the Key Users Train Remaining Field Audit Personnel

16 Microsoft Windows NT Workstations 4.0

17 The Field Auditor’s Desktop

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19 Special Customization for Auditors

20 The Field Auditor’s Desktop Custom Help for Field Auditors

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Software Development

28 The Field Auditor’s Desktop Microsoft Office 97 –Microsoft Excel 97 –Microsoft Word 97 –Microsoft Access 97

Microsoft Excel 97

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36 Sales and Use Tax Sales and Use Tax - 2% and 3% State Mecklenburg Transit Tax Audit Applications Sales & Use Tax Applications

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61 Audit Applications Corporate Income & Franchise Tax Corporate Income & Franchise Tax Corporate Income Tax Corporate Income and Franchise Tax Audits

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Microsoft Access 97

80 Audit Database Sales And Use Tax Bank Account Analysis (Under development) MS Access 97

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Microsoft Word 97

87 Audit Forms and Letters FA Forms –Remarks, Checklist –Managed Audit Letters –POA’s, Etc. FA Letters –Appointment Letter –Waivers of Time –Completion Letter –Projects, Etc. MS Word 97

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94 Software Updates Scheduled Updates –January 1 Interest Workbook Individual & Corporate Applications (New Year) –July 1 Interest Workbook Revisions to packages Non-scheduled –As Need to Implement corrections

95 Scheduled Updates Workbooks revised by developer Revisions loaded on Raleigh Server PDT Loads to local servers and add Bat file to automatic update auditor’s computer. Update runs on login of the auditor’s computer.

96 Non-scheduled Updates As needed to make corrections or add new templates Revised or created by developer Loaded on the Raleigh server. Key users load files to local servers and assist the auditors in updating their computers

97 Questions ?

98 Thank You! James E. Mclain, 417 N. Main St., Salisbury, NC (704) Salisbury Jerry L. Coble, 501 N. Wilmington St., Raleigh, NC (919) John W. Sadoff, 500 W. Trade St., Charlotte, NC (704)