Indiana 211 Partnership Indiana 211 Healthcare Project Presented by Peggy Matson & Brian Metzler
Indiana 211 Partnership AGENDA ●IN211 Overview ●Accessing Information & Referrals ●Healthcare Project Overview ●Resource Database ●Q&A
Indiana 211 Partnership IN211 ●Eight Regional Service Centers ●24 hour service, 365 days/year ●AIRS Accredited ●“Barometer” of needs and resources ●In 2014, IN211 Service Centers o served over 626,000 callers o recorded over 700,000 needs o made nearly 1 million referrals to community resources ●SNAP Outreach & Healthcare Projects
Indiana 211 Partnership Accessing Information & Referrals Two ways to access 2-1-1: ●Calling ●Visiting and accessing our online resource databasewww.in211.org
Indiana 211 Partnership Healthcare Project Overview IN211 and its Centers: ●Maintain information about new healthcare options including detailed information about Indiana Certified Navigators
Indiana 211 Partnership Healthcare Project Overview IN211 and its Centers: ●Provide pre-screening and referrals to a subset of callers ●Maintain a master calendar of health care outreach and enrollment events
Indiana 211 Partnership Healthcare Project Overview IN211 and its Centers: ●Provide regular reports to healthcare stakeholders about resources, needs, gaps and trends.
Indiana 211 Partnership Resource Database ●Inclusion Request FormInclusion Request Form ●Resource vetting ●Updating information ●Annual formal update Current Statewide Inclusion (as of 4/13/15) : 64 Agencies 154 Sites/Locations
Indiana 211 Partnership Contact Info Brian Metzler IN211 Healthcare Project Coordinator P) Peggy Matson, LCSW IN211 Healthcare Resource Specialist P) F)