© 2009 Michigan State University licensed under CC-BY-SA, original at Corrective Action.

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© 2009 Michigan State University licensed under CC-BY-SA, original at Corrective Action

© 2009 Michigan State University licensed under CC-BY-SA, original at Basic Level Requirements for Food Manufacture The organisation shall ensure that corrective action be undertaken as soon as possible to prevent further occurrence of non-conformity.

© 2009 Michigan State University licensed under CC-BY-SA, original at Presentation Outline Definitions Corrections Corrective Actions Management and Records

© 2009 Michigan State University licensed under CC-BY-SA, original at Definitions Correction ◦ Action to eliminate a detected nonconformity. Corrective Action ◦ Action to eliminate the cause of a detected nonconformity or other undesirable situation.

© 2009 Michigan State University licensed under CC-BY-SA, original at Corrections A correction relates to the handling of potentially unsafe products, and can therefore be made in conjunction with a corrective action. A correction may be: ◦ Reprocessing ◦ Further processing ◦ Elimination of the adverse consequences of the nonconformity (such as disposal for other use or specific labeling) Corrections need to be pre-planned if possible.

© 2009 Michigan State University licensed under CC-BY-SA, original at Corrective Actions There can be more than one cause for a nonconformity that must be addressed in a corrective action. Corrective Action: ◦ Includes cause analysis ◦ Is taken to prevent recurrence ◦ Should be preplanned to the extent possible

© 2009 Michigan State University licensed under CC-BY-SA, original at Corrective Action Components To correct and eliminate the cause of the non-conformity (deviation) and restore process control. To identify the product that was produced during the process deviation and determine its disposition.

© 2009 Michigan State University licensed under CC-BY-SA, original at How to Detect Nonconformity? Must have well-planned monitoring procedures for important parameters that control food safety hazards. Monitoring procedure should specify: ◦ Type of monitoring procedures (what) ◦ Procedures used for monitoring (how) ◦ Frequency or maximum time lapse between application of monitoring procedures (when) ◦ Identify person(s) responsible for conducting the monitoring procedures (who)

© 2009 Michigan State University licensed under CC-BY-SA, original at Monitoring and Sampling Continuous inspection ◦ Automated equipment, sensors, supervision ◦ Monitor (for example)  Temperature  Time  pH  Moisture ◦ Provides assurance that all products produced have met criteria for acceptability

© 2009 Michigan State University licensed under CC-BY-SA, original at Monitoring and Sampling Discontinuous inspection/attribute sampling ◦ Used to:  Test ingredients (raw materials)  Troubleshoot out-of-control process  Spot check continuous system ◦ Statistical sampling of product lot for a defect ◦ Probability of detection related to defect level of sampled lot ◦ Limited assurance

© 2009 Michigan State University licensed under CC-BY-SA, original at Example of Process Monitoring

© 2009 Michigan State University licensed under CC-BY-SA, original at Requirements in ISO 22000:2005 Planned corrections and corrective actions to be taken when non- conformities occur shall be specified in the food safety program to the extent possible. The actions shall ensure that: ◦ the cause of the nonconformity is identified, ◦ the parameter(s) is (are) brought back under control, and ◦ Recurrence is prevented.

© 2009 Michigan State University licensed under CC-BY-SA, original at ISO 22000:2005 Corrections and control of nonconforming product: A documented procedure shall be established and maintained defining: ◦ The identification and assessment of affected end products to determine their proper handling ◦ A review of the corrections carried out

© 2009 Michigan State University licensed under CC-BY-SA, original at Corrections All corrections shall be: ◦ Approved by the responsible person(s) ◦ Recorded together with information on the nature of the nonconformity, its cause(s) and consequence(s), including information needed for traceability purposes related to the nonconforming lots.

© 2009 Michigan State University licensed under CC-BY-SA, original at Management of Corrective Actions Data derived from the monitoring of critical processes must be evaluated by designated person(s) with sufficient knowledge and authority to initiate corrective actions. Corrective actions shall be initiated when there is a lack of conformity with established parameters for product safety or suitability.

© 2009 Michigan State University licensed under CC-BY-SA, original at Management of Corrective Actions The organization shall establish and maintain documented procedures that specify appropriate actions to identify and eliminate the cause of detected nonconformities, to prevent recurrence, and to bring the process or system back into control after nonconformity is encountered.

© 2009 Michigan State University licensed under CC-BY-SA, original at ISO 22000:2005 Corrective Actions (Continued) These actions include: ◦ Reviewing nonconformities (including customer complaints) ◦ Reviewing trends in monitoring results that may indicate development towards loss of control ◦ Determining the cause(s) of nonconformities ◦ Evaluating the need for action to ensure that nonconformities do not recur ◦ Determining and implementing the actions needed ◦ Recording the results of corrective actions taken ◦ Reviewing corrective actions taken to ensure that they are effective.

© 2009 Michigan State University licensed under CC-BY-SA, original at Records Records for corrective actions and nonconformities must include: ◦ The actual production records for the product ◦ A standard form listing the following:  Hold number, deviation, reason for hold, date and code of product held, name of responsible individual ◦ Authority recommendations on final disposition of product in question ◦ Accurate accounting of all units in question ◦ Statement of the procedure for handling the nonconformity

© 2009 Michigan State University licensed under CC-BY-SA, original at Questions?

© 2009 Michigan State University licensed under CC-BY-SA, original at License to Reuse © 2009 Michigan State University, licensed under Creative Commons Attribution-Share Alike 3.0 Unported (CC-BY-SA). Source: © 2009 Michigan State University, original at licensed under Creative Commons Attribution-Share Alike 3.0 Unported. To view a copy of this license, visit or send a letter to Creative Commons, 559 Nathan Abbott Way, Stanford, California 94305, USA.