AGILECO - Project Looking Glass Team 3 – Final Presentation Presenters: - Chris Dornin - Meghan Porter-Mahoney - Laura Zachary - Aaron Marsh

Agenda Business Case Solution Implementation Q&A 2

Teams 3 Presenters: - Chris Dornin - Meghan Porter-Mahoney - Laura Zachary - Aaron Marsh

Problem 400K Product Offerings Aggressive Expansion ▫Acquisitions ▫New Product Lines Needs ▫Find Opportunities for Sales Growth ▫Monitor Regional Sales Performance ▫Retire Low Performers ▫Redundancy in Product Lines Information ▫Inconsistent ▫Not Readily Available 4

Current Process 5

Challenges Data Warehouse ▫Mismatched Information Inconsistent Reports Requests for Information Take Weeks Reports are Slow ▫Impact to Database Performance Communication problems requesting reports Ad-Hoc Reports ▫Often Recreated ▫No Common Repository 6

Future State “Self-Serve" Reporting Fast Access to Accurate Data Intuitive / User Friendly Enable Decision Making 7

Implementation Cost - $1.5 Million $750 K – Licensing ▫ 100 Concurrent Users ▫Includes 6 Months Tier 1 Support $750 K – Consulting ▫Creation of Dashboards ▫ETL Process Development ▫OLAP Model Design ▫Hardware 8

Components 9

10 U.S. Data Center

Software “Data goes in …” How many units did I sell of product X in region Y in 2010? How does this compare to what we sold in 2009? 11

Dashboard 12

Top 10 13

Integration User Interfaces: ▫Browser ▫Excel Plug-In Authentication: ▫GLOCO single sign-on (SSO) Permissions: ▫Microsoft Active Directory Data Warehouse: ▫Existing ETL ▫OLAP Staging Hosting: ▫ GLOCO U.S. Data Center 14

Data 15

Key Performance Indicators 16

Dependencies & Constraints Executive Level Sponsor Budget and Financial Constraints Dedicated Resources Changes to Project Scope ▫Steering Committee ▫Impact Schedule and Cost System Administration ▫Managed by GLOCO  Backup & Disaster Recovery  ETL Administration  System Updates 17

System Deployment – 16 Weeks 18

System Deployment - Deliverables Project Management ▫Weekly status report ▫Project schedule ▫Issues/change requests Requirements ▫Use cases ▫Functional requirements Technical Specification ▫Architecture diagram ▫Specification for dashboard UI ▫Design documents (OLAP database, relational staging area, ETL processes) Development ▫Hardware (Development Environment) ▫Software (PALO Suite, relational staging area, ETL processes, OLAP database, dashboards) Testing ▫Hardware (Test Environment) ▫System Test plan ▫System Test report ▫User Acceptance Test (UAT) plan ▫UAT Test report Deployment ▫Hardware (Production Environment) ▫Roll-out plan ▫Training plan and materials 19

User Enablement Each User Type ▫Classroom ▫On-Line Documentation ▫Video Tutorials Train the Trainer ▫GLOCO will Train User Community User Types ▫IT Operations Team ▫Software Developers ▫ETL Team ▫Help Desk ▫Train the Trainer ▫Business Users AGILECO ▫1 st Level Support – 6 Mo. ▫Contract Basis 20

Project Success Implementation Functionality Performance Training 21

Project Success Implementation Functionality Performance Training 22

Questions ? 23

Hardware 24