iStreet Solutions Where Performance is Measured By Results

iStreet Hosted Solutions “Application Hosting is a service that delivers enterprise solutions, technology and support across a network, hosted in a professionally managed environment.”

When is Hosting Appropriate? Need to “go live” as quickly as possible Need improved cost/performance of IT dollars Looking for a lower Total Cost of Ownership architecture Having trouble hiring and/or retaining IT professionals Want to avoid extensive, up-front capital outlays Want greater satisfaction with/optimization of their entire ERP solution

Our Company Offices in Irvine, CA and Roseville, CA Enterprise datacenter in West Sacramento Certified by SAP since 2005 Primary Focus – SAP Solutions – Managed Services – Infrastructure – Disaster Recovery Management Team with over 40 years combined SAP experience SAP Support Functional / Technical Infrastructure OS / DB / HW / Telco Partner / Customer Monitors & Manages iStreet Monitors & Manages SAP Operations Basis (R/3) Implement - Operate - Maintain iStreet’s Core Competencies

Our SAP Status December 2007, 2009 – Recertified by SAP Hosting November 2005 – iStreet is certified as an SAP Hosting Partner – 1 of only a few select companies in the US to meet SAP’s rigorous standards. Oct 2005 – Onsite Audit by team from SAP AG, Germany

Our Value Proposition iStreet Hosted Solutions: – Reduce time-to-market – Lower Total Cost of Ownership (TCO) Industry analysts estimate 20-50% savings on cost/user/month – Free up IT resources for value-add projects – Reduce risk during project implementation – Provide scalable, flexible solutions that are easily adapted to changing requirements – Reduce employee training at startup

The iStreet Offering In concert with SAP service providers and integrators.

iStreet Solutions Ongoing SAP Infrastructure Outsourcing iStreet Solutions SAP Outsourcing Basic Basic provides the first building block of the iStreet Solutions Suite. Cost effective with all the basic services including 24x7 availability of SAP ERP landscapes. Designed to meet the budget requirements of smaller SAP projects with a high reliability and focus on a stable system. SAP Hosting Basic is fully scalable as your needs and requirements grow. iStreet Solutions SAP Outsourcing Standard Standard provides the addition of high performance and scalable components. With client needs anticipated to grow rapidly but cost containment still key, Standard grows as your needs grow. A hosted domain is formed so the building blocks of growth are available and easily added as necessary. iStreet Solutions SAP Outsourcing Performance Performance is for clients with complex requirements who demand the highest performance in terms of availability and response time. High user numbers require management capabilities to include application and process monitoring. Business continuity is a strong consideration of organizations requiring a Performance solution.

iStreet Solutions Ongoing SAP Infrastructure Outsourcing iStreet Solutions Remote Management Remote Management is for current SAP customers who desire to restructure the support of there SAP system environment. The services extend any of the iStreet Solutions SAP Hosting services to your site. A duplication of the hosted model is formed on your site as needed using the same high performance standards of our hosted services. iStreet Solutions Remote Basis and DBA If BASIS support is what you need, our experienced BASIS team can augment your staff from our remote data center. Our database expertise extends to DB2, Oracle, MS SQL, and MaxDB so all your needs are covered.

iStreet Solutions SAP Implementation & Upgrade Support Project Management Database Networking Security Backups Testing and QA Configuration and change management Performance Tuning

SAP Application Management Fuctional / Technical iStreet’s Support Structure Infrastructure Management OS / DB / HW / Telco SAP implementation or upgrade: Implementation Remote Management BASIS DBA SAP Hosted Operations Basis Implement - Operate - Maintain Hosting Basic Standard Performance Pre Go-Live Post Go-Live

Typical SAP Landscape

Outsourcing Deliverable #1 Implementation Tasks – Pre and Post Go Live iStreet Client (or AMS) Project Management for Migration to Hosted Environment R Account Management and Support Leads R SAP ApplicationR Database SoftwareR Server PlatformsR Security – Operating SystemR Security – NetworkingR NetworkingR Storage and BackupsR Testing and Quality AssuranceR Cut-Over to Hosted EnvironmentR Key: R = Responsible Party C = Consulted Party

Outsourcing Deliverable #2 Support Tasks – Pre and Post Go Live iStree t Client (or AMS) Account Management and SupportR Configuration and Change Management R Client Connectivity R HardwareR Operating SystemsR Security – Operating SystemR Security – NetworkingR Security – FacilitiesR NetworkingR Storage and BackupsR Key: R = Responsible Party C = Consulted Party

Outsourcing Deliverable #3 SAP Support Tasks – Post Go Live (Integrator performs Pre Go Live) iStreet Client (or AMS) Help DeskR Perform Transports R Basic Security AdministrationR SAPGUI DistributionR SAP Job Scheduling Services (excludes externally scheduled jobs) R SAP Support (OSS) Management (Problem analysis and resolution) R Output Management R Database SoftwareR Problem ResolutionsR/C Instance and Client MaintenanceR PatchesR Performance TuningR Monthly System ReviewR Key: R = Responsible Party C = Consulted Party

SAP Monitoring

Database Monitoring

Availability, Health, Utilization

Infrastructure Data Center Tour The Heart of iStreet

Data Center Compliance Statement on Auditing Standards No. 70 Type II (SAS 70 Type II) Data center in Sacramento, CA is compliant with the American Institute of Certified Public Accountants’ (AICPA) publication on SAS 70 auditing standards included in both the AICPA professional standards and in the Public Company Oversight Accounting Board (PCAOB) professional standards. Allows qualified customers to assess internal controls over financial reporting in accordance with Section 404 of The 2002Sarbanes-Oxley Act and with the PCAOB’s auditing standards.

Powerful ! Redundant Power 1.2 Megawatt Generator Dual Feed Distribution to the Rack

Secure ! 24x7 monitoring and surveillance Multi-level access – Key Fob – Biometric hand scan – PIN – Mantrap – Key access to cages

Robust ! 3-level cabling Custom cages and cabinets Vast Data & Telco Interconnect – Level 3 Communications – N. California Hub

You concentrate on your business. We’ll concentrate on your SAP infrastructure. For more information contact: Or your local SAP Account Executive