Autodialing Services through IVR Proposal for Bharti Cellular Limited www. speak-wireless.com

Company Introduction  We are B2B solutions provider for mobile services  Our solutions are powering the delivery of various services to the subscriber base of Telecom operators

Services Offered Speak-Care Customer Relationship Management (Call Center) Speak-Corporate Interactive Voice portals / Applications (Inbound IVR) Examination Test Results Speak-Impact IVR hosting (Outbund) solutions Speak – Content Provisioning Content Creation and Delivery Speak – Secure Channel Partners – TATA for GSM based LBS Devices

Business Partners

The Proposal Speak offers BCL a national level IVR Autodialing on a Slab based Pricing

Circles Currently handled  Punjab  Delhi  Haryana  H.P.  A.P.  Karnataka  Jammu & Kashmir

Commercials  Upto 5 Million Calls – 25 paisa per Call  5 Million to 10 Million Calls – 22 paisa per Call  10 Million + Calls – 20 paisa per Call

Incase of ‘Pressing needs’ Free Prompt Recordings provisioned in English Hindi PunjabiTelugu Kannad Savings 30,000 – 50,000 per circle Free Application Development Saving of an avg. of 15,000 to 35,000 per application Additional Savings to BCL