Company History Global Tecnologia em Reparos was founded back on July 1996, focusing his activities on the Pay TV segment, repairing all kind of electronic devices for the DTH (Satellite), Cable TV, and MMDS markets in Brazil. Located in the city of São Paulo, Global delivers today its maintenance services to all the major operators in Brazil, not only due its service quality, but also due to the fact that Global is an authorized repair center for the major hardware suppliers on the market : Motorola Broadband, Scientific Atlanta, Thomson Multimedia and Eastern Electronics for instance. Global therefore always applies original electronic components and follows standard engineering procedures developed by the original manufacturer.

Company History Our relationship with the original equipment manufacturer allows us to access up-to-dated software and hardware elements, assuring our customers to receive its equipment repaired according the best practices, recommended by the manufacturers itself, keeping in touch with the technology evolution. Regularly audited by the engineering sector from the original manufacturer, Global Tecnologia em Reparos holds outstanding position on Quality & Reliability area. Management and statistical reports are supplied by Global for every item, for booth: customer and manufacturer, allowing complete tracking of each individual equipment regarding warranty, components and services applied.

Company Policy : Quality Our main goal is the excellency on service provisioning, allowing innovative and up-to-dated techniques to satisfy our customers, associates, workers and the general society. In order to accomplish that we committed to : Improve always our service quality ; Stimulate the team-work, consolidated by training and cooperative participation. Raise the necessary investments to the continuous growing of the company to meet our customers and shareholder expectations; Honesty, Transparency and Sincerity on the relationship with our suppliers, customers, workers and associates; Search for continuous improvement on our quality system; Respect and dedicate ourselves to the complete satisfaction of our customers. Álvaro Vilella Director

Company Structure

Services provided Set Top Box repair : Analog and digital Warehouse, Logistics & importation Gear line repair : Trunk amplifiers, line extenders, RF amplifiers in general Headend equipment repair : IRD s, Modulators, etc,

Services : Set Top Boxes Repair Experienced professionals and appropriated laboratory instruments integrated to a management system allows the best quality on repairing Analog and Digital Set Top boxes as also remote controls.

Services : Transmission network Maintenance line dedicated to repair and calibration of network RF amplifiers and optical devices from Scientific Atlanta and Motorola.

Services : Integration and repair on Headend systems We are fully prepared to help any operator to fix, test or integrated any Headend elements, as also to supply remote technical support. We may also provide training on demand.

Services : SMD rework and workstations Laboratory for SMD applications and rework.

Services: Logistics and Warehouse Logistics and Warehouse

Product line : RepairMotorola Scientific Atlanta Thomson Eastern Aich electronics Aich electronics

Motorola “Decoders / IRDs” IRDs ( Professional line ) Set Top Boxes in general “TNS” Line Amplifiers “CM” Cable Modem Product line : Repair “Headend” Modulators, Video & Channel processors, etc

Thomson “Digital Set Top Box” DirecTV & Sky DSTB “CM” Cable Modem Product line : Repair

Scientific Atlanta & Barco “Decoders / IRDs” IRDs ( Professional line ) Set Top Boxes in general “TNS” Line Amplifiers “CM” Cable Modem Product line : Repair “Headend” Modulators, Video & Channel processors, etc

Eastern “Decoders” Set Top Boxes in general Product line : Repair

Tour Global Main entrance

Tour Global Individual equipment labeling identification and processing.

Tour Global Operational tests and technical evaluation

Tour Global Technical repair Workbenchs

Tour Global Repair laboratory : RF amplifiers (hard-line and rack-mount)

Tour Global Laboratory : Optical Nodes and devices

Tour Global SMD rework

Tour Global Headends : operational tests

Tour Global Set Top Boxes Facilities : Headend test signal stations Analog Set Top Boxes Digital Satelite IRDS

Tour Global Dispatch

Tour Global Warehouse administrations Individual Bar code control and Tracking

Tour Global Administrative management personnel staff

Tour Global Workers Medical Service

Tour Global Global Periodic summer meeting