1111 Continuous Availability for Critical SharePoint Environments Arthur Cafiero Sr. Systems Engineer SharePoint User Group July 8 th, 2010

22 About Neverfail Neverfail: An Established, Global, Software Company Company Founded in 1993 Provides Continuous Availability for Windows Based Applications 4,000+ Customers, across 40 countries SMB to Global Enterprise (Across most Industry Verticals) Extensive Reseller Coverage Offices in US, UK, Dubai, Germany, Netherlands & Australia >400% Growth Over Last 3 years Strategic Partners - Microsoft, VMware, Cisco, Research In Motion - OEM agreements: VMware (vCenter Server Heartbeat) Cisco, Honeywell Technology Alliances - Microsoft SQL Server “Always On” - Recommended Solutions for SharePoint & ClusterProtector - Recommended Solution by RIM

33 SharePoint: A Mission Critical Platform SharePoint use is driving the growth of content management environments SOX, HIPPA and LEDES have also driven the need for comprehensive content management SharePoint is becoming the de facto standard for content management environments Because SharePoint has become mission critical, 24X7 availability has become a priority

44 Why do Applications Fail?

55 The State Of The Market Data Recovery Point Business Recovery Time Seconds Minutes Hours Days Tape Disk Snapshot CDPSnapshot Disk Tape Eliminating The Availability Gap Through Integration and Automation Hours Mostly Manual, Recovery-Based Strategy RTO/RPO is the language

66 The Ecosystem - Data Into InformationDATA HARDWARE & OS NETWORK CONNECTIVITY APPLICATIONS USERS

77 Recovery Centric Availability Centric The Market Evolution of Continuous Availability Backup & Restore File, Block, Full, Incremental, On-site, Off-site Backup & Restore File, Block, Full, Incremental, On-site, Off-site Disaster Recovery Snapshot, Asynchronous Replication, CDP, Manual Failover Disaster Recovery Snapshot, Asynchronous Replication, CDP, Manual Failover Data Centric Clustering Active/Passive, Active/Active, Multi-node, Fault Tolerance, High AvailabilityClustering Active/Passive, Active/Active, Multi-node, Fault Tolerance, High Availability Application Centric Continuous Availability No User or Application Downtime, Local and Remote Availability, Business and Application-Awareness Continuous Availability No User or Application Downtime, Local and Remote Availability, Business and Application-Awareness Business Centric

88 SharePoint Farm MS Clustering Database Mirroring Business-Centric Management & Protection Load Balancing ????? Traditionally, servers of like functionality are grouped together for availability & protection, leading to multiple, standalone availability solutions and incomplete protection for the Business Application Neverfail takes a Business-Centric approach and manages and protects the complete SharePoint 2010 Farm Database Server Application Server Web Server Complete Protection for Business Applications

99 SQLSearch Index SharePoint Front-End NF Second network Data Center NF Typical Neverfail for SharePoint Implementation NF “Shared nothing” environment ensures continuous availability Passive servers can be placed in a remote DR facility Can also be configured for Passive servers in a LAN and Tertiary servers over a WAN Servers can be Physical or Virtual Production servers SQL NF Passive Search Index (NF Passive) SharePoint Front-End (NF Passive) NF

10 SharePoint 2010 Support SharePoint 2010 Editions Foundation Standard & Enterprise SharePoint Application Services Out-of-box support Web Server Extensions Microsoft Office Web Apps Microsoft Search Server Express 2010 Microsoft Project Server 2010

11 Neverfail for SharePoint 2010 Simplify Administration Tasks Auto deploy components installed on Active to the Passive Server Web parts Templates Web Server Extensions etc Warn when SP service packs differ between Active and Passive Services Level reporting of response times on SharePoint Sites Business Application Failover Co-ordinated failover with loss of a single server Site failover with loss of complete site Site maintenance Provide health checks to ensure that Exchange is available and can be contacted from the SharePoint Server

12 Summary 80% of unplanned downtime is caused by people, process or the application itself Reducing RTO is key Monitoring the APPLICATION is as important as the hardware and data Managing the “application farm” provides the best protection from extended downtime or degraded performance There is a need for BOTH local and remote protection using physical and/or virtual environments The goal.. Keep users seamlessly connected to the application, regardless of the failure or failover location

13 Questions?

14 Virtualization Flexible Deployment Scenarios HA Deployment DR Deployment HA & DR DeploymentCP Deployment Production Site Compression & De-duplication Disaster Recovery Site Neverfail Channel Flexible, P2P, P2V, V2P or V2V operation Local and remote deployment Shared nothing architecture Specific Microsoft Cluster, Hyper-V and vSphere Options

15 Neverfail Channel STEP 1 Install second server with second network card STEP 2 Run SCOPE * as a health check *Server Check Optimization & Performance Evaluation STEP 3 Run Setup to clone the Windows O/S, applications and data ActivePassive STEP 4 Start Neverfail and sleep easy at night FAILOVER Neverfail will detect failure and can automatically failover SWITCHBACK Fix failure and Neverfail will re-synchronize primary and switch back DISASTER RECOVERY Move secondary to offsite location for full DR support Neverfail Topologies – Failover/Failback (Detailed) LAN

16 Neverfail High Level Architecture FilesRemote UsersCollaborationWeb Database Neverfail AdminCustom Apps Neverfail - Continuous Availability Director Data Replication CDP Rollback Application Settings Registry Settings Monitoring Server Network Application Performance Continuity Detect & Correct Failover Failback Auto or manual Application-Aware Management Framework (AMF) WANSmart Acceleration Compression De-Duplication Link Down Buffering Scope Collect & Analyze Proactive Reliability Health Check System Optimization Capacity Planning Application Plug-in Modules MS ExchangeMS File ServerRIM BES MS SQLMS MobileCustom… MS SharePointLotus DominoAny App… MS IISRight FaxAny Data… 3 rd Party Adaptors MSCS WSFC VMware HA/FT Hyper-V User Transparent Failover/Failback, Application-Aware, CDP, Replication Physical / Clustered SystemsVirtual SystemsCloudDisaster Recovery New!

17 SQLSearch Index SharePoint Front-End NF Second network Data Center NF Step 1: Reduce TCO for HA servers NF SQL (NF Passive) SharePoint Front-End (NF Passive) Search Index (NF Passive) Virtual Host NF HA servers Consolidating all passive servers onto one or more host servers using virtualization reduces deployment and management costs for High Availability Immediate BC protection including planned maintenance Production servers

18 Search Index (NF Passive) NF Data Center NF Step 2: P2V Migration with no Downtime NF SQL (NF Passive) Virtual Host NF Reduce the risk of P2V migration by using Neverfail to switch applications (in this case SharePoint) from physical to virtual without end user interruption Can switch back with a single click or can set application rules to happen automatically if failure Second network SQLSharePoint Front-End SQL (NF Passive) SharePoint Front-End (NF Passive) Search Index

19 SQL (NF Active) Search Index (NF Passive) SharePoint Front-End (NF Passive) NF Data Center NF Step 3: Validate ability to run multiple apps on a Virtual Host NF SQL (NF Passive) SharePoint Front-End Search Index Virtual Host NF Test the ability to run multiple critical applications on single host with virtualization More effective workload testing without downtime, emergency switchback available Second network

20 Data Center Step 4: Move to full V2V with load balancing SQL SharePoint Front-End (NF Passive) Search Index (NF Passive) Virtual Host NF Having validated migration and multi VM support can now migrate all physical servers to virtual machines Not only will virtualization allow optimum use of individual hosts, applications can now be load balanced to make optimum use of all hardware Neverfail’s architecture means that all system components (hardware, network, applications) are fully protected against any failure SQL (NF Passive) SharePoint Front-End Search Index NF Virtual Host Second network