Wellness Profile Training Welcome to the 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited!

All Roads Lead To The Wellness Profile Weight Loss Challenges, Smoothie Party Time, and Corporate Nutrition Club Method Of Operations Take First Step Of A Wellness Profile Appointment! 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited! The Wellness Profile Creates Massive Value And Drives Product Consumption! FREE Smoothie Coupons Go To A First Step Mini-Profile At The Counter (See Mini-Profile Training)

Wellness Profiles Lead To Product Consumption Which Leads To Distributors Which Leads To Supervisors 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited!

Simple & Easy 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited!

What Is A Wellness Profile? Concepts What Is A Wellness Profile? A 45 Minute To Hour Sit Down Session With A Retail Prospect Where A Nutrition Coach Walks Through A Full Presentation And Health And Wellness Analysis With A Desired Outcome Of Getting Prospect On A Herbalife Healthy Meal Program. 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited!

Why Conduct A Wellness Profile? Concepts Why Conduct A Wellness Profile? Wellness Profiles Are Designed To Pull A Prospect Towards Becoming An Herbalife Life Time Customer Utilizing Body Composition Analysis And The Daily Diet Analysis, The Prospect Is Give The Opportunity To Really Get A Reality Check On Their Current Health Status 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited!

When Do You Conduction A Wellness Profile? Concepts When Do You Conduction A Wellness Profile? At A Nutrition Club As An Appointment Or After A Mini-Profile Is Conducted At The Individuals Home From An Appointment Set Up From A Mobile Wellness Coach Card Invite Or An In Service Such As Smoothie Party Time or Corporate Wellness Day. At Home Or With Friends When You Are Practicing Wellness Profiles. (See Practice Wellness Profiles Training) 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited!

Come Prepared Wellness Profile Step 1. 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited!

Always Be Ready To Conduct A Wellness Profile! Preparation Always Be Ready To Conduct A Wellness Profile! All The Tools Below Have Ready To Go In Your Car: Wellness Profile Folders, Documents Nutrition Club Presentation Tanita Ironman Scale You Can Find Complete Wellness Profile Zip File, Nutrition Club Presentation, Scale Resources, and Logs, Online At: 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited! http://www.wellnessnc.com/tools.aspx

If Wellness Profile Conducted At The Nutrition Club… Preparation If Wellness Profile Conducted At The Nutrition Club… Be At least 30 minutes Early Have Client’s Wellness Profile Folder And Documents Waiting In Preparation Welcome The Client Ask Client If They Wish To Buy A Smoothie Service (No Pressure) 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited!

If Wellness Profile Conducted Outside The Club… Preparation If Wellness Profile Conducted Outside The Club… Be At least 15 minutes Early Have Client’s Wellness Profile Folder And Documents Prepared Be Sure To Have A Tanita Ironman Scale Available 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited!

Preparation Look Like A Coach! Polo Shirt & Jeans Or Dress Pants Where Your Buttons And Look Official Maintain Good Hygiene. Bad Breath, Odors, or Dirty Clothes Will Lose Clients. Most Of The Time You’ll Never Know. 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited!

Wellness Evaluation Guide! Preparation Wellness Evaluation Guide! The ILASA Process Everything You Need For a WEV Follow The Cheat Sheet Step By Step Key Script In Blue Text DO NOT SKIP STEPS! EVERY STEP HAS A PURPOSE! http://www.wellnessnc.com/tools.aspx Section: [3] [E] [9]

Key Wellness Profile Control Documents! Preparation Key Wellness Profile Control Documents! Body Composition Analysis (Coach Keeps This Completed Document) Wellness Profile Results (Client Keeps This Completed Document) Daily Diet Analysis (Coach Keeps This Completed Document) Health Survey (Coach Keeps This Completed Document) Meal Plan (Client Keeps This Completed Document) 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited!

Key Wellness Profile Control Documents! Preparation Key Wellness Profile Control Documents! Body Analysis Definitions (Reference Document) Product Ailment Guide (Reference Document) Walk Run Fly Product Guide (Reference Document) Protein Counter (Reference Document) 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited!

Build Rapport & Identity Wellness Profile Step 2. Build Rapport & Identity 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited!

Rapport & Identity Rapport - occurs when two or more people feel that they are in sync or on the same wavelength because they feel similar or relate well to each other. Identity – Who you are, who you represent, and why you are qualified to be their health coach.

Process Build Your And Herbalife’s Identity Through Rapport Using The Presentation Book! “I’m going to walk you through a quick presentation first, that is going to show you why Herbalife can provide you with an incredible health and wellness solution. And! Why I am qualified to help you achieve your health goals…!” http://www.wellnessnc.com/tools.aspx Section: [3] - [B] 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited!

Walk Prospect Through The Presentation To The Obesity Page Process Walk Prospect Through The Presentation To The Obesity Page Intended To Shock The Client. The Majority People Are Unaware Of the Health Risks Of Obesity. “We are in a nationwide obesity epidemic. And the complications of obesity can be life threatening!”

Process Stay On Obesity Page While You Run Their Health Numbers And Review Them!

Review Their Health Numbers Wellness Profile Step 3. Logic & Reason Review Their Health Numbers 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited!

The Coach Pulls Out Body Composition Analysis Form Process The Coach Pulls Out Body Composition Analysis Form Be Sure To Complete The Following Sections: Client Information “Let me get some general information” 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited! *This Form Can Be Found On http://www.wellnessnc.com/tools.aspx

The Coach Pulls Out Body Composition Analysis Form Process The Coach Pulls Out Body Composition Analysis Form Be Sure To Complete The Following Sections: Get Their Health Goals “If there were three things about your health you could improve, what would they be?” 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited! *This Form Can Be Found On http://www.wellnessnc.com/tools.aspx

The Coach Pulls Out Body Composition Analysis Form Process The Coach Pulls Out Body Composition Analysis Form Be Sure To Complete The Following Sections: Ask About Occupation, Activity Level, Exercise Level, And Have Them Rate Their Health Diet 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited! *This Form Can Be Found On http://www.wellnessnc.com/tools.aspx

The Coach Pulls Out Body Composition Analysis Form Process The Coach Pulls Out Body Composition Analysis Form Be Sure To Complete The Following Sections: Go To The Scale And RUN The Customer’s Health Numbers “Let’s go ahead and check your numbers now!” 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited! *This Form Can Be Found On http://www.wellnessnc.com/tools.aspx

The Coach Pulls Out Body Composition Analysis Form Process The Coach Pulls Out Body Composition Analysis Form Using The Tanita Scale, You Will Complete The Information Requested Starting From Weight Up To Visceral Fat Within The Body Composition Analysis Section Of The Form 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited!

The Coach Readies The Tanita Ironman Scale Process The Coach Readies The Tanita Ironman Scale Please Review Tanita Ironman Scale Training For Information On Body Composition Analysis 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited!

Use the Body Analysis Cheat Sheet To Review Their Numbers Process Use the Body Analysis Cheat Sheet To Review Their Numbers “Let’s review your numbers now!” Use The Highlighted Facts In Blue Text To Educate Your Client. Circle The BMI And Fat % Charts. Keep The Presentation Book Open On The Complications While Reviewing The Numbers. 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited! *This Form Is Part Of The Wellness Profile Zip File Online At: http://www.wellnessnc.com/tools.aspx

REMEMBER!!! Process Use PAIN!!! An UNDISTURBED Customer Will Not Buy! Show Your Client That They Are At RISK If They Don’t Make A Change. You Have Their Solution! 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited!

Process Tell Your Story, Or Use The Presentation Book For Examples This Is Critical To Demonstrate Social Proof. This Program Worked For You, It Worked For Your Colleagues, And It Can Work For Your Client Too!!! 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited!

Process Tell Your Story, Or Use The Presentation Book For Examples “Here’s where I was before Herbalife… And here’s where I am now…” Show Pictures If Possible. If You Do Not Have A Testimonial, Borrow Someone Else’s. Use The Presentation Book To Jump To Relevent Testimonials That Match Your Client’s Goals. 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited!

The Coach Pulls Out Body Composition Analysis Form Process The Coach Pulls Out Body Composition Analysis Form “Would you like to improve your numbers?” Set Goals (Body Fat %, Metabolic Age, Visceral Fat) (Weight Loss >> Men 8-10 lbs/mo, Women 50 & Under 6-8lbs/mo Women Over 50 4-6lbs/mo) “When would you like to reach these goals?” 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited!

The Coach Pulls Out Body Composition Analysis Form Process The Coach Pulls Out Body Composition Analysis Form Ask If They Are Serious About Getting A Health Result. Ask Them To Rate Their Seriousness On A Scale Of 1-10 (They Should Say 10 If You Pained Them) “How serious are you about reaching these goals, 1 being the least, and 10 being the most serious?” 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited!

The Coach Pulls Out Body Composition Analysis Form Process The Coach Pulls Out Body Composition Analysis Form Ask If They Are Serious About Getting A Health Result. Ask Them To Rate Their Seriousness On A Scale Of 1-10 (They Should Say 10 If You Pained Them) “I’ll give you 125% in helping you achieve your goals. Will you give yourself the same commitment?” Sign And Date In The Signature Section. Have Customer Sign And Date As Well. 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited!

Complete The Health & Lifestyle Survey Process Complete The Health & Lifestyle Survey This Critical Form Is Designed To: Assist The Coach In Understanding Their Client’s Health Challenges Help The Coach Target Specific Products That Can Assist The Client With Their Ailments 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited! *This Form Is Part Of The Wellness Profile Zip File Online At: http://www.wellnessnc.com/tools.aspx

Complete The Health & Lifestyle Survey Process Complete The Health & Lifestyle Survey Ask Customer To Complete The Health And Lifestyle Survey. Use The Product And Ailment Guide To Mentally Map Herbalife Products To Existing Health Conditions For Product Order. 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited! *This Form Is Part Of The Wellness Profile Zip File Online At: http://www.wellnessnc.com/tools.aspx

Complete The Daily Diet Analysis Form Process Complete The Daily Diet Analysis Form This Critical Form Is Designed To: Assist The Coach In Determining How To Best Serve The Client. Help Client Willingly Making A Food Consumption Shift To Herbalife Products. 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited! *This Form Is Part Of The Wellness Profile Zip File Online At: http://www.wellnessnc.com/tools.aspx

The Daily Diet Analysis Form Process The Daily Diet Analysis Form Assist The Client With Completing The Daily Diet Analysis Form. Have Them Fill Out Their Eating Times, What They Drank And Ate, How They Felt, And How Much They Spent. Place “N/A” For Any Empty Sections. 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited! Client Should have, daily: ½ body weight – water in oz. ¾ body weight – protein in gms.* *If Muscle Mass Is Undetermined

The Daily Diet Analysis Form Process The Daily Diet Analysis Form Coach Will Determine Protein In Grams, Water In Ounces, And Estimated Calories Of Their Diet 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited! Client Should have, daily: ½ body weight – water in oz. ¾ body weight – protein in gms.* *If Muscle Mass Is Undetermined

The Daily Diet Analysis Form Process The Daily Diet Analysis Form Next, With The Customer’s Assistance, The Coach Will Total Up And Reflect To Client How Much Their Daily Spending Is On Food, Or What Their Total “Fat Investment” Is. 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited! Client Should have, daily: ½ body weight – water in oz. ¾ body weight – protein in gms.* *If Muscle Mass Is Undetermined

Attack & Confess Protein Deficiency “Most people are protein deficient and that the challenge for most is NOT enough of the right stuff OFTEN enough” “The #1 deficiency is protein and the body is going to feed itself no matter what.” “Not enough protein and your body will cannibalize your lean muscle and organs.” “Feed your lean muscle and your body starts to burn fat.” “As you develop more lean muscle, your bone density increases.” 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited!

Survival (Starvation) Attack & Confess Survival (Starvation) “Our nervous system is the smartest thing on our body and it’s designed to survive.” “For example, take a bear heading into hibernation during fall. Food is scarce, and the bear eats less and goes farther between meals. The first thing that happens is the bear’s nervous system slows down the metabolism. The bear is put in survival mode where it starts storing fat. The human body does the same thing” 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited!

Process Consumption Shift Average Daily Cost To Maintain Addition Weight – Coaches Must Get Client To Realize That They Have To Pay $$$ To Maintain Their Additional Weight. Average Daily Healthy Shift $ To Achieving Optimum Weight – This Is How Much Client Is Willing To Cut Out Of Their Current Food Budget To Commit To Eating Healthy. You Are Preparing Them To Commit To Herbalife Take Home Healthy Meal or Healthy Meal Plus Programs. 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited! *We Will Discuss What A Healthy Meal Is Shortly.

Process Consumption Shift “So your daily cost is $____. How much of this $____ do you want to continue to spend to maintain your additional ____ pounds?” (Pounds overweight. Expect answer to be ‘NONE’) “How much of your $____ daily cost are you willing to shift to achieve your optimum weight and energy?” 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited!

Process At This Point Ask Client… “If you could lose ____LBs within the next 2 months would you be willing to carve out $5.75 a day towards eating healthy?” 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited! Most Clients Can’t Help But Say “Yes”! Note The $5.75 Is Approximately 2 Health Meals At $2.86 Per Healthy Meal.

The Product Close Assume The Sale Wellness Profile Step 4. 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited!

Client Should Now Be Prep’d For Close! Process Client Should Now Be Prep’d For Close! Client Has Been Overwhelmed With Their Body Composition Analysis Understands They Are Currently Paying To Maintain Their Additional Weight Viewed Key Presentation Sections Now Clearly Sees The Need And Our Value 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited!

Meal Healthy The Healthy Meal Introduce Client To… 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited!

$3.81 Meal Meal Healthy Take Home Healthy ONLY Per Meal Program * Includes: $3.81 * Formula 1 (30 meals) Protein Drink Mix Large Tea (60 servings) Herbal Aloe Per Meal Formula 1 Healthy meal Nutritional Shake Mix A healthy Meal with up to 19 vitamins, minerals and essential nutrients 16.5g Protein and healthy fiber for weight management Protein Drink Mix 24 vitamins and minerals 15g of heart-healthy protein Just 5g of carbs Herbal Tea Concentrate Antioxidant and Thermogenic benefits of green tea and botanicals Energy boost and burns fats Herbal Aloe Concentrate Soothes digestion Improves nutrient absorption *Total Cost: $152.74 Includes Taxes, Shipping & Handling

Meal $4.41 $5.11 $6.18 Healthy Plus Walk Run Fly Plus Plus Plus Programs Walk Run Fly QuickStart Advanced Ultimate Plus Plus Plus Includes: Includes: Includes: Formula 1 Healthy Meal Formula 2 Multivitamin Formula 3 Cell Activator Protein Drink Mix Small Tea Herbal Aloe Formula 1 Healthy Meal Formula 2 Multivitamin Formula 3 Cell Activator Total Control Cell-U-Loss Protein Drink Mix Small Tea Herbal Aloe Formula 1 Healthy Meal Formula 2 Multivitamin Formula 3 Cell Activator Total Control Cell-U-Loss Thermo-bond Aminogen Snack Defense Protein Drink Mix Small Tea Herbal Aloe ONLY ONLY ONLY $4.41 $5.11 * * $6.18 * Per Meal Per Meal Per Meal *QuickStart Plus: $207.05 Includes Taxes, Shipping & Handling *Advanced Plus: $270.16 *Ultimate Plus: $341.18

Process Walk, Run, Fly For Take Home Healthy Meals, Always Start With The Fly: Ultimate Plus (“This is the one <I lost ____lbs on>, <I’m on>, <that is the most popular>”) And Work Your Way Backwards To The Smallest Program Within The Nutrition Club Presentation Book Use The walk Run Fly Product Guide To Review Tablet Efficacy 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited!

Assume The Sale! Process Configure The Meal Plan Using The Hebalife Customer Meal Plan Documents. There Is One Available For Herbalife Core Products And Herbalife 24. This Is The First Step In Assuming The Sale! “Ok great, now let’s go ahead and configure your custom meal plan designed to give you the maximum effect!” 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited!

Meal Planning Configure The Client’s Meal Plan (Post Purchase Only) Use The Tablet Servings Per Container As A Guideline. 30 = 1 a day 60 = 2 a day 90 = 3 a day Weight Gain = 3 Shakes A Day After Meals Weight Loss = 2 Shakes A Day In Place of Meals Weight Management = 1 Shake A Day In Place Of Meal Use The Snack Sheet As A Guide For Snacks 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited!

Meal Healthy Assume The Sale! “Which program is best for you?” Always Ask This Question, Then Sit Quietly And Wait For An Answer. If Prospect Wants A Lower Configuration, Ask Which Product They Think They Can Do Without. Then Pitch Them The Importance Of The Product So The Prospect Pulls The Product Back Into The Order. 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited!

Meal Healthy Assume The Sale! Add Any Additional Products Ordered To Help With Any Conidtions Identified Within The Health & Lifestyle Survey 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited!

No Additional Discussions!!! Take The Order!!! No Additional Discussions!!! See… Herbalife Product Order Taking Training 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited!

Wellness Profile Results Step 6. Wellness Profile Results 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited!

Complete And Provide Client With The Wellness Profile Results Form Process Complete And Provide Client With The Wellness Profile Results Form This Is A Critical Form That Is Designed To Make Sure That Client Takes The Wellness Profile Very Seriously. Make Sure They Leave With This Form And It’s Completed! 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited! *This Form Is Part Of The Wellness Profile Zip File Online At: http://www.wellnessnc.com/tools.aspx

The Wellness Profile Results Form Process The Wellness Profile Results Form Coach Completely Fills Out This Form Right In front Of Client Then Hands It To Them Areas Important To Highlight: 3 Things To Improve Section My Results Section My Plan Section Recommend Products/Program Weight Loss Challenge Pitch Setting up The Next Appointment Date Whether they Purchase Products Or Not!!!! 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited!

Tanita Body Composition Analysis Process Tanita Body Composition Analysis Keep The Client’s Tanita Body Composition Form And Be Sure To Update It So You Can Track Their Results In Follow Up Appointments. 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited!

Process Wrap Up Appointment Set Up A Follow Up Appointment “If you know anyone looking to make an extra $500 to $2500 a month, here’s my card…” If Not Already Completed, Pitch a) 3 Referral Card Offer, b) Boot Camps, And Explain Any Healthy Active Lifestyle Events. 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited!

Building Life Time Customers Wellness Profile Step 7. Building Life Time Customers 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited!

Selling The Herbalife Products Is Just The Beginning Follow Up Selling The Herbalife Products Is Just The Beginning Develop Rapport With Customers And Help Them Get Results Move Your Customers To Auto-Ship Then To Discount Customers Your Goal Is To Build Life Time Customers 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited!

Then Follow Up Even More Help Your Customers Get Results. It Starts With… Follow Up Follow Up Some More Then Follow Up Even More 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited!

Leverage Our Tools To Conduct Your Follow Up! WL/WLC/Retailing Log Allows You To Track Post Product Sale Follow Up For Days 1, 3, 7, 14, 30 Lets You Track 12 Week Weight Loss Challenge 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited!

Wellness Profile Documents: Follow Up Leverage Our Tools To Conduct Your Follow Up! Wellness Profile Documents: Ironman Follow Up Form (Tanita Body Composition Readings) 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited!

Wellness Profile Documents: Follow Up Leverage Our Tools To Conduct Your Follow Up! Wellness Profile Documents: Weight And Measurement Chart For Success Form 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited!

Leverage Our Tools To Conduct Your Follow Up! Want To Track And Manage Customers Online? http://www.fssebc.com Just Request An Invite From Your Up-line. Full version is monthly fee-based. Highly recommended. 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited!

Wellness Profile Training End Of Presentation 1. Welcome • Welcome and congratulate everyone for being at the Challenge and wanting to make a difference in their lives! Let them know how much fun the last Challenge was, how much total weight was lost and total money was given away. If you have “old” participants back for a 2nd Challenge, acknowledge them. Be excited!