Parkes Shire Council Understanding your Water Account Water Charges Council’s water charges have been developed in accordance with the State Government’s Best Practice Guidelines and Section 501 of the Local Government Act. Compliance with these Guidelines is an important criterion for eligibility for funding under The State Government’s Country Towns Water Program. An access charge will apply to all properties (including vacant land) within 225m of a Council water pipe, whether connected or not. The access charge will vary depending on the size of the meter connected with most residential properties having 20mm services. The access and consumption charges are calculated to cover the fixed and variable costs associated with the operation of the Water Network and Infrastructure Renewal programs. Usage charges are based on a two step consumption tariff, prices for 2015/16 : Step One $1.80/KL<400KL Step Two$3.20/KL>400KL Council has also introduced a Commercial Water Charge of $2.20/KL for all consumption used on commercial properties. Water Consumption Water consumption is billed separately from your rate notice and water readings are undertaken 4 times per year. Council’s water billing is undertaken on a progressive basis, for example on your notice: Opening Details -will always be a June date and the June meter reading for that year Closing Details - date the meter was read and the meter reading for that particular quarter. As it is progressive billing, the water consumption notices for the 2nd, 3rd and 4th accounts will show an amount (Less year to date water invoiced) that has been deducted from this quarterly account for any amounts that have been previously invoiced in this financial year. The water consumption notices include a consumption graph showing usage comparisons to the same period as last year, shown in 3 month blocks. It is important to note that if you are paying your water consumption account via B-Pay that the water payment reference is located in the top right hand corner of the notice and is different to your rates account B-Pay reference number. How do I know if I have a water leak? There may be occasions when you feel that your consumption is higher than normal for no given reason. To check if you may have a water leak in the pipes on your side of the meter, choose a day when no one will be home and ensure all taps, etc are turned off. Read your meter when you leave your home and again upon your return (the longer the better, some leaks are slow and hard to detect). If the meter registers water usage, you may have a leak somewhere in the system and you should call your plumber to investigate. Parkes Shire Council, 2 Cecile Street, PARKES NSW 2870 Ph:

Unique Identifier for each property Property Owner – Postal Address Property Address Including Lot and DP Date account is due for payment Progressive Account Reading Number BPAY information PSC Biller Code Ref No: Unique reference for each property Record of water meter size –sets access charges for the year Breakdown of amounts and costs for usage Unique Identifier for water meter Total usage for year since first read First date and reading for current year Current date of and reading in kilolitres Cumulative costs less payments made Consumption graph showing usage comparisons back to the same period as last year represented in 3 month blocks Total Due – cumulative amount owed to PSC Parkes Shire Council, 2 Cecile Street, PARKES NSW 2870 Ph: Total Due – cumulative amount owed to PSC Parkes Shire Council Understanding your Water Account