DOD EMALL DOD EMALL PROGRAM OFFICE Hart-Dole-Inouye Federal Center 74 Washington Ave N STE 7 Battle Creek MI 49017-3084 Defense Logistics Information Service.

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Presentation transcript:

DOD EMALL DOD EMALL PROGRAM OFFICE Hart-Dole-Inouye Federal Center 74 Washington Ave N STE 7 Battle Creek MI Defense Logistics Information Service Customer Support Toll Free: DLA-CALL DLIS-SXM

DOD EMALL Mission The DOD EMALL strives to be the single entry point for purchasers to find and acquire off-the- shelf, finished goods and services from the commercial marketplace and government sources.

DOD EMALL Facts Small Business Friendly 490+ Commercial Contracts hosted on DOD EMALL 175+ of those are Small businesses Additional Catalogs added weekly DOD EMALL Users 25,000+ user accounts on the DOD EMALL Adding 300 new users a week Users are DOD (All Services, National Guard, Reserves) and other Federal Agencies (DHS, FBI, etc.) DOD EMALL has shown tremendous growth with sales increase FY02 $14M to FY03 $233M

Parts and Supplies Catalogs NSN Catalogs 480 Vendors in Long-Term Contracts Eastman Kodak Allied Signal Cummins Engine 3.5 Million NSNs from the DLA/GSA managed catalogs Commercial Catalogs 3M AC Industrial Alexander Technologies DELL Computers Fastenal Fisher Scientific Innovative Sports Kennon Aircraft Covers Office Depot Maryland Nautical Morningstar Lighting Newark Electronics Rayovac W.W. Grainger … and many others DSCP Clothing & Textiles JWOD ITEMS UNICOR ITEMS DRMS CLASS A (Serviceable) ITEMS

DOD EMALL Features Provides the most robust internet ordering solution offered to the Federal Government today. The EMALL solution set includes: –Broadest possible range of supplies –Cross catalog shopping –Advanced searching capabilities –Detailed item descriptions –Shipping options –Payment options –Order management –Easy re-ordering –Niche market customization

Business Rules and User Profiles Register on line –Immediate access for shopping or ordering with Government Purchase Card –Twenty-four hour validation period for other orderers Users can be –Orderers or shoppers –Contracting Officers –Credit card, Fund Code or both –Accounts tracked by Department Service Major Command DODAAC

DOD EMALL Accommodates : Regional Pricing The price you see is what you pay. Regional Shipping We ship to your location Regional Vendors Local vendors with local catalog access

Advanced Searching Green filter limits search to qualified environmentally friendly items Catalog access flexibility –All users  individual users (or any subset) Several different ways to search for a product Pre-sort query results by user preference Re-sort query results on demand Search by product characteristics with logic (equals, starts with, contains, is different from)

Power Shopping Can take from 2 to 200 item reference numbers and search for them all at one time User can enter each reference number by hand User can import a tab delimited file with the reference numbers already there Results show –Exact matches –Multiple matches –No Matches

Information Icons Pictures with Meanings and a Pop UP Box to Explain Small Business Environmentally Preferred Item JWOD Item UNICOR Item MSDS exists for the item NSN Shown is a cross reference Government certified Supplier certified To be Manufactured on Demand “ There ’ s a Picture! ” Payment Methods Accepted by Each Catalog

Easy Re-Ordering with My Quick Lists Quick lists allow customers to design “stores” of constantly used items for easy re-ordering Memos for easy retrieval are here, too Pull up your quick list, check off and check out! Your quick lists can also be shared with other users

Easy Re-Ordering with Saved Shopping Carts Users can save shopping carts for ordering at a later date or future re-ordering Names are totally flexible: name your cart(s) for a specific purpose Shopping carts can also be passed from one user to another, allowing a shopper to create a cart for an orderer to purchase. –Uses address for easy searching of other user's account ID Memos can be added to saved carts for personal memory keys –Search capability lets you find your cart easily later

Shipping Options/Order Management In-the-clear shipping and DODAAC Shipping available for Government Purchase Card orders Material Receipt Acknowledgement (MRA’s) allow the user to keep track of order status Can search for past orders six different ways

Payment Options Government Purchase Card –EMALL validates the credit card being used is a valid Government issued Purchase Card –Any employee with a GPC can purchase on EMALL MILSTRIP/FUNDCODE –MILSTRIP/FUNDCODE must be validated through the EMALL Help Desk when registering Corporate credit card –For contractor support logistics Long Line of Accounting

Express Checkout Pre-load any or all of –Payment information –Billing information –Shipment information Anything entered into your Express Checkout Settings appears on your order entry screen Although pre-entered, it’s fully editable

Customer Support As a new supplier you will be assigned a Supply Account Manager (SAM) that will assist you in all the details of catalog structure, running test orders and any other technical details before you will be placed on the production site. DOD EMALL currently has 24/7 Customer Phone Support to provide ease and comfort to all users. Help Desk number is: