Agenda WelcomeVenue introductions (Beccy Thorp) and Chairman's welcome (Moya Maxwell) Unique Matters of Business General Manager's update (Lisa Hatswell) PR and Communications update (Andrew White & Henry Rubinstein) Prospective New Member Presentation Chiswick House and Gardens Unique Points of View - External Private Events Panel Graeme Smith, Corporate & Private Events Manager, Randolphs Barbara Simpson, Operations Director, The Birley Clubs & Birley Events Kelly Chandler, Wedding Planner & Owner, The Bespoke Wedding Company Unique Objects of London Guy Collins-Down Private Panel Summary Moya Maxwell & Guy Collins-Down Member

General Manager Update Number of Enquiries March & April 2015: March = 118 enquiries (85) April = 119 enquiries

General Manager Trends Increase in International enquiries particularly in April. Top four countries over these months: –USA –Germany ( NB: London and Partners main European market ) –Italy –Belgium Type of corporate enquiries received: –March - Finance, Media, Academic –April - IT, Media, (PR, Marketing, Finance) Size of events: –March (26 enquiries), (16 enquiries), less than 21 (15 enquiries) –April (22 enquiries), (19 enquiries), (18

General Manager Trends The main type of enquiries requested: –March – Conferences (25 enquiries), Meetings (19 enquiries), Dinners (13 enquiries) –April – Conferences (27 enquiries), Meetings (16 enquiries), Dinners (15 enquiries) Increase in summer party enquiries and also Christmas party requests Slight increase in 2016

General Manager Private Event Trends Private Event Enquires: From September 2014 to April 2015 = 95 private event enquiries ( compared to 460 corporate enquiries and 157 agent enquiries

General Manager Private Event Trends Private Event enquiries monthly breakdown: Demonstrating most private enquiries are taken in

General Manager Private Event Trends Snap Shot of Private Event

Training Update 26th June Managing Enquiries workshop – Museum of the Order of St John Course Content: Improve conversion of enquiries to bookings. Qualify each opportunity. Get the right person to your show rounds. 6th July Show-round workshop – London Transport Museum (postponed new date tbc) Course Content: Following on from the elements learnt in the Managing Enquiries course. Up-sell to additional services. Manage objectives and difficult questions. Get a commitment to buy. 3rd July 2015 – Management Skills workshop – London Transport Museum (postponed new date tbc) Course Content: Designed for first line managers within a busy operations environment. Developing a flexible and effective management style. Leading versus doing. Giving feedback. Handling performance issues. Managing Conflict. Building a successful and motivated team. Each one day workshop is £170 per participant plus VAT. A minimum of 6 participants for the courses to go

Exhibition Update The Meetings Show 2015 – 7-9 July 2015, Unique Venues of London will have its own stand and will be asking members to support running the stand London & Partners opportunities: The eVent: The UK Summit July 2015, Royal Horseguards Hotel, London Exclusive event, 30 hand-picked North American meeting, incentive and corporate buyers come together for a four-night, three-day education, familiarization and networking experience Exhibit under Unique Venues of London name (for example: Unique Venues of London featuring Somerset House and Middle Temple) One shared appointment diary / meeting table Max. 1 representative from each venue Cost is £3,000 each representative, which is for the main programme and includes accommodations and all meals/networking as this is a residential

Exhibition Update London & Partners opportunities: IMEX America – October 2015 – Las Vegas America’s worldwide exhibition for the incentive travel, meetings and events Exhibit under Unique Venues of London name (for example: Unique Venues of London featuring Spencer House and Syon Park ) One shared meeting table/space but other space available on stand 2 x venues each with 1 x delegate and their own appointment diary (1 appt. diary per venue) Cost is £4, each (flights, accommodation etc. is

Agenda WelcomeVenue introductions (Beccy Thorp) and Chairman's welcome (Moya Maxwell) Unique Matters of Business General Manager's update (Lisa Hatswell) PR and Communications update (Andrew White & Henry Rubinstein) Prospective New Member Presentation Chiswick House and Gardens Unique Points of View - External Private Events Panel Graeme Smith, Corporate & Private Events Manager, Randolphs Barbara Simpson, Operations Director, The Birley Clubs & Birley Events Kelly Chandler, Wedding Planner & Owner, The Bespoke Wedding Company Unique Objects of London Guy Collins-Down Private Panel Summary Moya Maxwell & Guy Collins-Down Member