How Licensing works with Office 365 Open

Office 365 Open Partner redeems key on Office365.com SKU available on Open, OV and OVS Pricelist Partner retrieves digital product key from VLSC Customer renewal

Overall Flow End Customer Reseller Distributor Microsoft Order Order 4/20/2017 Overall Flow End Customer Reseller Distributor Microsoft Order Order Order Invoice Invoice Invoice Help activate O365 O365 Service Email Invitation to log on to VLSC and retrieve Keys to activate Office 365 3 © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Reseller vs. Distributor Roles 4/20/2017 Reseller vs. Distributor Roles © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Reseller vs. Distributor Roles Sign up to Advisor Program (recommended) Validate Customer’s Order (Country, Size, etc.) Place Order to a Distributor Receive Email from Microsoft Access VLSC and retrieve Keys Invoice to End Customer Distributor Train Resellers about O365 Open Validate Resellers’ Order Reject: Invalid Countries, Invalid Order Size, etc. Invoice to Reseller

Reseller vs. Distributor Roles Help End Customer activate O365 Subscription Ensure POR is set up correctly Receive Renewal reminder Renew: Several options exist. Know the difference and implications. Distributor Ensure keys are redeemed and O365 is activated promptly after PO. Know the escalation path and guide resellers Ensure resellers are trained on renewal activities.

VL Agreement vs. O365 Subscription Term 4/20/2017 VL Agreement vs. O365 Subscription Term Purchase from Open License starts Open Authorization Number for 2 years. Year 1 Year 2 Keys Redeemed O365 Starts… O365 1 year subscription starts when Keys are redeemed. Renewal Renewal can be done via Volume Licensing or from O365 Portal. Add Seats O365 Subscription expiration date needs to be the same for all seats. When adding seats mid-term, any extra months of usage will be spread over all existing seats within the same subscription. 7 © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Thank you

Appendix

Scenario Review What should a partner order to activate 87 seat organization? Product PO Quantity O365 Seats Subtotal OFFICE 365 M 1-SEAT OFFICE 365 M 5-SEAT OFFICE 365 M 25-SEAT OFFICE 365 M 50-SEAT 2 2 2 10 1 25 1 50 87 87 seats (users) will be activated together as one O365 Subscription

4/20/2017 Scenario Review How many keys are there on VLSC to be redeemed to activate 87 seat organization? Product PO Quantity O365 Seats Subtotal Keys from VLSC OFFICE 365 M 1-SEAT 2 FFICE 365 M 5-SEAT 10 OFFICE 365 M 25-SEAT 1 25 OFFICE 365 M 50-SEAT 50 87 2 2 1 1 6 6 keys can be redeemed at office.com/setup365 © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Where in VLSC are keys stored? Path #1 4/20/2017 Where in VLSC are keys stored? Path #1 Licenses ▼ Relationship Summary License ID Product Keys Keys organized per customer1 1Organized per License Number. In Open License, each order generates unique License Number. In Open Value Programs, each Agreement has one License Number. Multiple O365 orders in Open Value will result all keys to be displayed on the same screen. © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Where in VLSC are keys stored? Path #1 4/20/2017 Where in VLSC are keys stored? Path #1 Licenses ▼ Relationship Summary License ID Product Keys This is the recommended path to retrieve multiple Online Service Activation (OSA) Keys from a given order Office 365 M 1-seat Office 365 M 25-seat Office 365 M 5-seat Office 365 M 50-seat OSA FAQ for Product Keys Filter by ‘OSA’ key type to view O365 Keys Click here to export keys to Excel OSA Link to redemption site inside FAQ © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Where in VLSC are keys stored? Path #2 4/20/2017 Where in VLSC are keys stored? Path #2 Download and Keys ▼ Product Key Keys are organized per Product Family Each bundle SKU is a different Product Family Office 365 M 1-seat Office 365 M 25-seat Office 365 M 5-seat Office 365 M 50-seat © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Where in VLSC are keys stored? Path #2 4/20/2017 Where in VLSC are keys stored? Path #2 Download and Keys ▼ Product Key No Download will be available Office 365 M 50-seat © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Where in VLSC are keys stored? Path #2 4/20/2017 Where in VLSC are keys stored? Path #2 Download and Keys ▼ Product Key Keys can be redeemed at Office365.com/setup365 Cut and Copy function will work Find out more about redeeming a Online Service Activation (OSA) Keys. Office 365 M 50-seat Office 365 M 5-seat OSA Office 365 M For Partners managing key retrieval on behalf of many end customers, all of customer’s License ID and Organization Name shows up here. Key redemption status is not available for O365 during initial launch. Customers/Partners are urged to redeem all keys promptly after each purchase. © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Scenario Review – Open Value 4/20/2017 Scenario Review – Open Value Victor works at a VAR with a large base of SMB customers. He sells Contoso, Office 365 Midsize Business, along with his services, to migrate them into the cloud. Contoso has Open Value Contract with organization-wide commitment on Office and CAL Suite for their 55 desktops. Contoso is ready for Cloud and plan to migrate in phases for all of their 55 users. © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Scenario Review – Open Value Year 1 Year 2 Year 3 Year 1 Order Office Qty. 55 CAL Qty.. 55 Jan 1, Yr. 1 Ad-hoc PO1 O365 Qty. 30 July 1, Yr. 1 Ad-hoc PO O365 Qty. 25 Oct 1, Yr. 1 Year 2 Order Jan 1, Yr. 2 Year 3 Order Jan 1, Yr. 3 Q. Why added seats expire less than 1 year? A. Policy: Users can be added to a Product Key subscription midterm, but service time will be distributed evenly across all users to maintain coterminous end-date. Calculation: 25 added seats X 3 ‘extra’ months = 2250 days worth of O365 subscription 2250 days / 55 Seats = 40. 9 days. Round up to the next whole day  41 days. Contoso OV Organization-Wide Commitment 55 Desktops 55 Users Ready to migrate to Cloud in phases O365 (30 seats) Activated July 1, Yr. 1 July 1 Yr. 1 – June 30, Yr. 2 30 Users Activated Oct 1, Yr. 1 +25 seats Oct 1 Yr. 1 thru August 10, Yr. 2 June 30 plus 41 days 1 Org-Wide committed customers with Office and/or CAL Suite will qualify for reduced price.

4/20/2017 © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.