MONTHLY REPORT September 2011 Management Division

HR MONTHLY REPORT September 2011

Engaged Projects This Month Recruitment 1 Other activities 2 HR information update 3

RECRUITMENT UPDATE 01 Head office & HCMC branch Agency planning 01 Agency admin HR IT Actuary 02 Business planning Service center Total 09 Hanoi branch Service center 02 Collector 01 Total 03 Dongnai branch Collector 01 Total Total: 13 new comers

OTHER ACTIVITIES 2011 Fresh graduated student recruitment program

OTHER ACTIVITIES 2011 Fresh graduated student recruitment program Date and time: September 05-16, 2011 Number of recruited fresh graduated students: 07 Required departments: Actuary, business planning, agency admin, agency planning, HR Training program: Content: Orientation training Basic life insurance Functional training Soft skill training

OTHER ACTIVITIES 2011 Service Center Satisfaction Survey Date and time: August 16 to September 01, 2011 Participants: All agency staff with level from EAS above Purposes: Enhance the service quality of service center Find out how satisfactory agency staff feel toward CS staff Receive feedback from agency staff to improve the working effectiveness of service center

THE BEST CS STAFF OF EACH BRANCH OFFICE Ms. Tran Thi Thu Thuy - Hochiminh Branch Office Mr. Le Thanh Tung – Hanoi Branch Office Ms. Vu Thi Kim Hoa – Danang Branch Office Ms. Dao Thi Kim Tuyet – Cantho Branch Office Ms. Nguyen Thi Diem – Dongnai Branch Office Ms. Tang Kim Ngan – Haiphong Branch Office In 2011 Customer Service Satisfaction Survey

OTHER ACTIVITIES Company trip 2010 2009

OTHER ACTIVITIES 2011 Company trip No. Branch Destination Estimated time 1. Head office Mui Ne – Phan Thiet Oct. 01-02, 2011 2. Hanoi Cat Ba Island Sep. 24-25, 2011 3. Danang Phong Nha – Ke Bang Oct. 16-16, 2011 4. Cantho Ba Dong beach – Tra Vinh Oct. 22-23, 2011 5. Dongnai Nha Trang beach 6. Haiphong Sep. 10-11, 2011

OTHER ACTIVITIES Review and revise LOMA policy Based on the current situation at our company, the LOMA policy has been reviewed, revised and approved by BOD Effective time: August 12, 2011 Old New LOMA deposit: 100% of enrollment fee. LOMA award: Paid after 02 months since getting the LOMA result LOMA deposit: 30% of enrollment fee. LOMA award: Paid right after getting the LOMA result.

OTHER ACTIVITIES 2012 Budget estimation 2012 Headcount estimation BOD approval

PIT exemption for those employees with low income HR INFORMATION UPDATE PIT exemption for those employees with low income Old New Progressive PIT calculation is applied for all employees with taxable income higher than VND0. PIT exemption will be applied for taxable income with rank no. 1. Taxable income ≤ VND5,000,000 PIT exemption period: August 2011 to December 2011.

NEXT MONTH PLAN 1 Recruitment 2 3 4 5 Review and revise some company regulations 2 Annual employee medical check-up proposal 3 Management training course proposal 4 Other activities 5

MONTHLY REPORT IN SEPTEMBER, 2011 GA Department

Office Building Information ENGAGED PROJECT IN THIS MONTH (GENERAL AFFAIRS) Office Building Information 1. N’orch Office Set up office for HCM6 at NOR.8.3 New rental adjustment for office area of NOR 7F & 8F Applied from Sep.15, 2011 to Apr.14, 2014:

Office Building Information ENGAGED PROJECT IN THIS MONTH (GENERAL AFFAIRS) Office Building Information 2. Binh Thanh Office Finish shifting and re-decorating Training room and Agency office on 2F and 4F Finish re-decoration of GF, MF and 1F

Office Building Information ENGAGED PROJECT IN THIS MONTH (GENERAL AFFAIRS) Office Building Information 3. Ha Phan Office Slightly re-arrange office of Room A-Ha Phan 5F Replace main cable connecting 5F-6F Ha Phan

Office Building Information ENGAGED PROJECT IN THIS MONTH (GENERAL AFFAIRS) Office Building Information 4. Bui Thi Xuan Office - Ha Noi Finish construction of 3 interview rooms for Bui Thi Xuan office at 2F, 3F & 4F

Office Building Information ENGAGED PROJECT IN THIS MONTH (GENERAL AFFAIRS) Office Building Information 5. SCB - Hai Phong Office Finish construction of 2 BM offices Finish connection of Cathay electricity system and SCB’s generator network

Regulation information : ENGAGED PROJECT IN THIS MONTH (GENERAL AFFAIRS) Regulation information : Regulation on Security and Property Management (revised) Regulation on Furniture and Office Equipment Management (new) : Stipulate management of asset registration, handing-over, relocation, scrapping, selling, repairing, idling assets handling, periodically inventory checking … The 2 above approved regulations and attached forms have been moved to fixed folder onB2E system as per the below path: < Công văn / Quy định của các Bộ phận / Management Division / General Affairs >

Attention !!! ENGAGED PROJECT IN THIS MONTH (GENERAL AFFAIRS) Criminal situation has been increasing everywhere, especially thievery and robbery ! Many robbery have happened recently. These caused many loss of property and accidents as well. Therefore, everyone should be more and more careful in any case, at any place that may occur implicit threats, especially in front of Banks or ATM booths. P/S: Recently, our employees were robbed in front of N’orch Building!

NEXT MONTH PROJECT (GENERAL AFFAIRS) Continue the process of office lease and construction for new Agency office – Dong Nai Branch Follow up uniform issue of Branch offices (Ha Noi, Hai Phong, Can Tho,…) Co-operate with IT Division to set up Assets Management system on BCS

Monthly Report September 2011 Legal Dept. Mon Tues Wed Thurs Fri Sat Sun 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 1 2 3 4 5

CONTENTS Legal Counsel Legal News Plan for next month Terms and Conditions Legal Counsel Legal News Plan for next month

WHOLE LIFE UNIVERSAL LIFE Terms & Conditions I01 - I02 WHOLE LIFE UNIVERSAL LIFE Waiting feedback from MOF I03 - I04 TERM UNIVERSAL LIFE R04 MEDICAL RIDER R06 WAIVER PREMIUM RIDER

CATHAY ADVANCE LADY ENDOWMENT Terms & Conditions C13 TERM LIFE On process C14 CATHAY ADVANCE LADY ENDOWMENT

Legal Counsel LAWSUIT LEGAL SUGGESTIONS Case 1: Mr. Lan’ s case regarding to insurance benefit payment – waiting the result of evidences collection from the Court Case 2: Ms. Tuyen’ s case regarding to labor issue - waiting feedback from the Court in Can Tho LEGAL SUGGESTIONS Checking the procedure signing contract with General Agency Giving legal advice on Regulation for getting TIA of General Agency Draft offer letter and deposit contract for new office in Dong Nai Draft Annex for N’orch Building

DECLARING TO BORDER CUSTOMS Legal News RULES ON CARRYING CASH OF INDIVIDUAL WHEN IMMIGRATING AND EMIGRATING IN VIETNAM State Bank of Vietnam has issued Circular 15/2011/TT-NHNN on carrying foreign cash in and out of Vietnam which some new important contents as follows: ENTERING OUTING DECLARING TO BORDER CUSTOMS Above 5,000 USD or Above 15,000,000 VND Yes Under/equal 5,000 USD or Under/equal 15,000,000 VND No

DECLARING TO BORDER CUSTOMS Legal News RULES ON CARRYING CASH OF INDIVIDUAL WHEN IMMIGRATING AND EMIGRATING IN VIETNAM ENTERING OUTING DECLARING TO BORDER CUSTOMS Transferring the amount of Under/equal 5,000 USD or Under/equal 15,000,000 VND into bank account payment in foreign currency in Vietnam Yes Note: Before, the amount of money could be carried in and out of Vietnam was 7,000 USD or 15,000,000 VND

NEW RULES FOR FOREIGNERS EMPLOYMENT Legal News NEW RULES FOR FOREIGNERS EMPLOYMENT The Government has issued Decree 46/2011/ND-CP amending some articles of Decree 34/2008/ND-CP on recruitment and management of foreigners and work permit in Vietnam which some new important changing contents as follows: ITEM OLD NEW Publish announcement to recruit foreigners In central or local newspaper In 01 central and 01 local newspaper Issuance of work permit Within 15 working days Within 10 working days Applying for extending work permit At least 30 days prior to the expiration At least 10 not over 30 days prior to the expiration

NEW RULES FOR FOREIGNERS EMPLOYMENT Legal News NEW RULES FOR FOREIGNERS EMPLOYMENT The Government has issued Decree 46/2011/ND-CP amending some articles of Decree 34/2008/ND-CP on recruitment and management of foreigners working in Vietnam which some new important changing contents as follows: ITEM OLD NEW Cases for re-issuance work permit Work permit was lost, damaged Work permit was lost, damaged or change passport number, working place Period of re-issued work permit N/A The rest time of the old working permit period

Plan in October 2011 No. Task 1 Drafting Terms and Conditions for new products (C13, C14) 2 Following up the GA’s activities 3 Preparing the leasing contract for new office in Dong Nai 4 Preparing for expanding the Company’s business scope 5 Following up Ha Phan ‘s issue 6 Follow up lawsuit Mr. Lan’s case Ms. Tuyen’s case

Thank You !