Is it Circ or is it ILL? Blurring the resource sharing line with Worldcat Navigator Caroline Mann Head, Public Services WW Clark Library University of Portland Colorado ILL Conference, 2009

Orbis Cascade Membership Oregon & Washington Private & Public, 2-year & 4-year Colleges, Universities, Community colleges Members serving 600 – 42,000 students (FTE)

36 Members 7 Puget Sound 5 Eastern 2 Central 2 Southern 20 Willamette Valley Central Oregon Comm. College Central Washington University Chemeketa Community College Clark College Concordia University Eastern Oregon University Eastern Washington University George Fox University Lane Community College Lewis & Clark College Linfield College Mt. Hood Community College Oregon State University Oregon Health & Science Univ. Oregon Institute of Technology Oregon State University Pacific University Portland Community College Portland State University Reed College Saint Martin’s College Seattle Pacific University Seattle University Southern Oregon University The Evergreen State College University of Oregon University of Portland University of Puget Sound University of Washington Walla Walla College Warner Pacific College Washington State University Western Oregon University Western Washington University Whitman College Willamette University Cascade Range 213,000 student FTE

Summit Borrowing Fast Turnaround (2-3 days) Self service – no staff vetting of requests Many formats “Mature” Policies & Procedures No restrictions on the numbers of requests a patron can make Major Programs

28.7 million items; 9.2 million unique titles Requests: 456,109 last year Fulfillments: 433,117 last year (~ 95%) Summit Borrowing

Next Generation Systems  Discovery: Aquabrowser, Encore, Endeca, Local development, WorldCat Local, Primo, etc.  Resource Sharing Systems  Data Harvesting Why the Move? “Moving to the Network Level” – April 2006 Retreat

Keep same policies Encourage loaning of more formats Reconcile catalog with OCLC Handling failed requests Navigator Set Up Choices Effecting ILL

62% increase in Summit borrowing 114% increase in ILL borrowing requests Worldcat Local effects on ILL - UW

Pre & Post Nav Stats (Returnables)

Pre & Post Nav : Daily Requests

7% increase in Summit + ILL combined 11% decrease in Summit requests 190% increase in ILL requests 190% increase in ILL requests Summit fill rate at 77% (from 95%) UP Borrowing Stats Dec 08-Mar 09

Configuration issues Expanded world view Seamless bridge to ILL for items not owned in Summit What accounts for the ILL increase?

Multiple editions in OCLC Multi-volume problem Multiple OCLC numbers in bib records Popular culture items (movies & CDs) Best Sellers – Stephanie Meyer Rare/Aesoteric materials Issues/Fallout/Questions

Book Chapters/Articles Material never picked up Need by Date Staffing Challenges Issues (cont.)

Boundaries more blurred, systems more integrated Requesting platform irrelevant to patrons Search for efficiencies on the staff side of “Resource sharing” – Centralized paging, packaging? – Sharing of staff? More patron education on discovery side The Future?

Contact Info Caroline Mann Head, Public Services WW Clark Memorial Library University of Portland Questions??