Principles of Operations Management Geoffrey R. LeRoy, CPIM CSCP Tony “Z” Zampello, CPIM CSCP CIRM "JUST WHAT IS OPERATIONS MANAGEMENT?"

2 © APICS Confidential and Proprietary  Principles Program objectives  Principles Program overview  Principles courseware components  Principles course configurations  Principles Sample presentation  “What is Operations Management” by Tony “Z” Zampello CSCP CPIM CIRM Agenda

3 © APICS Confidential and Proprietary Program Objectives  A foundation knowledge of the principles of operations management in the manufacturing and distribution environment  A working knowledge of the methods, techniques, and language of operations management  An understanding of how operations management strategies affect the overall goals of the organization Provide participants and stakeholders in the field of operations management with:

4 © APICS Confidential and Proprietary Principles of Operations Management 5 Courses designed for non-certification education Includes both core and advanced content Each session contains  Multiple choice & essay questions  Case studies Mid-term and final exam test databanks available Pre-designed Microsoft Excel spreadsheets  To help illustrate complex models and “what-if” scenarios Ability to custom-design courses

5 © APICS Confidential and Proprietary Fundamentals Purpose & Function of Inventory Inventory Replenishment Lean Inventory Fundamentals of Purchasing Sourcing Strategies P.O. Management & Performance Planning Foundations Forecasting Demand Management S&OP Aggregate Operations Planning Master Scheduling Operations Systems Manufacturing Product Structures Basics of MRP Managing with MRP Capacity Planning & Mgt Production Activity Control Advanced Scheduling Lean Production Management Channel Network Design Inventory Mgt. Distribution Requirements Planning (DRP) Warehouse Management Packaging & Material Handling Transportation MGMT Transportation Operations Processes & Operations Project Management Product Design & Development Process Design Strategies TQM Statistical Quality Control Process Improvement & Optimization Management & Performance Inventory Management Operations Planning Manufacturing Management Distribution & Logistics Managing Operations Principles of Operations Management

6 © APICS Confidential and Proprietary Courseware Components  Student text  Microsoft PowerPoint presentations linked to the instructor and student texts  Terms definitions for each session from the APICS Dictionary  Multiple choice questions, essay questions, and case studies  Full mid-term and final exam test databanks for each book  Predesigned Microsoft Excel spreadsheets to illustrate complex models and “what-if” scenarios  Advanced topics and exercises

7 © APICS Confidential and Proprietary Principles Course Configurations  Complete courses: Principles of Inventory Management Principles of Operations Planning Principles of Manufacturing Management Principles of Distribution and Logistics Principles of Managing Operations  Format: 9 Sessions of learning, Mid-term, Final Exam  Time Scale: 27 to 30 hours (core)

8 © APICS Confidential and Proprietary Principles Course Configurations (cont.)  Configured course: Combing sessions from any Principles course Suggested courses by role or by topic  Format: Per course  Time Scale: 3 hours per Session  Online Course Configuration Tool  Configured 1 Day Seminars: Example: Principles and Practices for the MRP Planner  Format: Predefined sessions from the Principles  Time Scale: 7 hours of instruction

9 © APICS Confidential and Proprietary Course Configuration Example

10 © APICS Confidential and Proprietary Course Configuration Example (cont.) Forecasting and Demand Management

11 © APICS Confidential and Proprietary Course Configuration Example (cont.) Sales and Operations Planning

12 © APICS Confidential and Proprietary Sample of Course Material Page - #1

13 © APICS Confidential and Proprietary Sample of Course Material Page - #2