GPS TimeTrack™ for Government Services

Proprietary and confidential. All rights reserved. Xora, Inc. 2 Business challenges Limited visibility –It’s difficult to know where workers are or what they are doing –It’s difficult to monitor worker safety Increased taxpayer visibility and accountability –Social media reports on workers not being on the job shtml?cat=206http://kstp.com/news/stories/S shtml?cat=206 /news/Fire_Prevention_Bureau_In spector_Investigated_for_Miscon ducthttp:// /news/Fire_Prevention_Bureau_In spector_Investigated_for_Miscon duct Compromised productivity –Manual paperwork processing is a hassle –I don’t know how long my workers and contractors are spending at each job or on each task

Proprietary and confidential. All rights reserved. Xora, Inc. 3 How do I gain visibility? “My workers and contractors lack accountability.” “I never have a quick answer for customers and citizens when they call in for status.” “If a customer says that my worker didn’t show up, how do I prove otherwise?” “How much time did we spend at that last job?” “How do I keep my workers safe?”

Proprietary and confidential. All rights reserved. Xora, Inc. 4 How do I reduce costs? “I question the accuracy of our timesheets.” “Cost coding is tricky and time- consuming.” “We’ve been paying excessive overtime to our mobile workers and contractors ” “Where do all those miles come from?” “Why is my gas bill so high?” “Tracking job costs has been difficult for our Department” “How can I track inventory or materials used in the field?”

Proprietary and confidential. All rights reserved. Xora, Inc. 5 How do I improve productivity? “How can I reduce slow paper-based processes?” “Information we get from the field is often inaccurate or illegible.” “Collecting paperwork from the field is a nightmare.” “Manually entering timesheets and job data is labor-intensive.” “Are workers taking the most efficient routes?”

Proprietary and confidential. All rights reserved. Xora, Inc. 6 Expect real results Companies that use location-based applications to manage their field operation can: –Reduce overtime by % –Reduce fuel costs by % –Increase fleet productivity by % –Improve service response times by....24% –Reduce administration costs by % Aberdeen Group. (2007). The Impact of Location Based Services on Field Service.

Proprietary and confidential. All rights reserved. Xora, Inc. 7 Case study: Government Services Challenges –Improve customer service by reducing wait times –Reduce liabilities in the field –Gain more insight into workers day-to-day activities Results –Increased Visibility More efficient routing of workers through GPS visibility –Reduced Costs Reduced liability costs from $4M to 600K –Productivity Reduced customer response time from 20 days to 3 days

Proprietary and confidential. All rights reserved. Xora, Inc. 8 City of Chicago - Building Inspections 13 bureaus use Xora: Construction, Plumbing, Refrigeration, Ventilation, Electrical Wiring, etc. #1 Feature: Alerts Ensures shifts have been started and ended as expected Foolproof way of ensuring that work is being done  Real-time view of activities and also serves as a backup to existing payroll and job applications

Proprietary and confidential. All rights reserved. Xora, Inc. 9 Building Inspections (cont.) 3 groups using the web portal  Manager Runs overall operations Periodic checkups with supervisors to ensure operational smoothness  Individual Supervisors Ensure that workers in their team are where they’re supposed to be Handle the scheduling of all incoming work  Mobile employees self-service Dispatch list of all jobs a week in advance to their phones

Proprietary and confidential. All rights reserved. Xora, Inc. 10 Streets and Sanitation  Tow truck drivers Tow and relocate vehicles  Traffic Patrol Clean up traffic accidents, distribute cones, etc. Hours worked are logged through Xora application on the phone (backs up card swiping time system)

Proprietary and confidential. All rights reserved. Xora, Inc. 11 Streets and Sanitation (cont.)  Supervisors Receive calls from customers and use the system to verify their employees’ whereabouts Periodic checkups  911 Dispatchers Live location map on 50” plasma TV refreshes all day Dispatchers always have real- time view of whom to dispatch closest to emergency

Proprietary and confidential. All rights reserved. Xora, Inc. 12 Consumer Services 4 teams have phones with Xora software  Gas meter readers  Grocery store price checkers  Truck scale weight enforcers  Handlers of consumer complaints regarding home repair fraud, landowner/tenant issues Conduct anywhere from 2 to 50 jobs in a day. Hours worked are logged through the Xora application on the phone Real-time information and job performance analysis allows more jobs to be performed per week.

Proprietary and confidential. All rights reserved. Xora, Inc. 13 Consumer Services (cont.) Benefits Increased productivity –Higher employee awareness –Faster responses to complaints from Citizens Safety –Able to pull up report proving which employee ran a red light –Know locations of employees in crime ridden areas Automated Data Capture –Accurate data logged in real-time

Proprietary and confidential. All rights reserved. Xora, Inc. 14 City of Chicago Department of Transportation 10 divisions have phones with Xora software –Concrete, asphalt, street signs, green streets, engineers, 50/50 sidewalk program, etc. Real-time worker and contractor location tracking Supervisors use alerts to verify shifts have been started on-time and at the location

Proprietary and confidential. All rights reserved. Xora, Inc. 15 Department of Transportation (cont.) Benefits Increased productivity  Workers much more accountable for their output Asset and materials tracking  People had been stealing asphalt – not anymore Safety  Sign falls down (such as in a school district) – dispatch closest worker to fix ASAP Communication  Vastly improved between coworkers and with the field

Proprietary and confidential. All rights reserved. Xora, Inc. 16 Dept of Revenue Business licensing  Workers travel to various locations, checking licenses and issuing citations if necessary Workers and contractors log hours worked through Xora application on the phone Benefits Increased productivity People can no longer take 2 hour lunches 2-3 more jobs done per week Proof of Services - Analyze locations and times to “make sure it all gels”

Proprietary and confidential. All rights reserved. Xora, Inc. 17 Dept of Revenue – Street Ops Parking meter inspectors Parking enforcement Mechanics Workers and contractors log hours worked through Xora application on the phone Benefits Increased productivity Automatic job dispatch and tracking has increased productivity by at least one additional inspection/collection per worker per day

Proprietary and confidential. All rights reserved. Xora, Inc. 18 Other Departments using Xora Department of Zoning –Faster response to 311 calls and more precise investigator dispatch  Department of Water Management  Track and report on work in progress  Department of Housing  Go from paper to electronic timesheets  Workers start from home instead of coming to the central office to punch in Department of Environment  Go from paper to electronic timesheets  Productivity increase by 15%

Proprietary and confidential. All rights reserved. Xora, Inc. 19 Other Departments using Xora  Department of Children and Youth Services  Track case workers in the field and document their visits  Increased accountability and field productivity  Department of General Services  Inspector tracking of activities performed at public facilities  Proof of visit and accurate measurement of job performance  Used to reward better performing employees  Department of Public Health  Track and time restaurant inspections  Schedule visits

Proprietary and confidential. All rights reserved. Xora, Inc. 20 Other Departments using Xora  Department of Animal Care and Control  Track Animal Control Inspectors  Dispatch 311 calls to appropriate inspector based on location  Improved response times to citizen complaints  Fire Department  TV reports showed reported fire department workers taking excessively long lunch breaks and using work time for personal errands  Xora eliminated need for central office visit to punch in  Increase accountability to department managers and taxpayers  Park District  Real-time location tracking of field workers  Increased productivity. Also used as a safety tool

Proprietary and confidential. All rights reserved. Xora, Inc. 21 How Xora can save you money

Proprietary and confidential. All rights reserved. Xora, Inc. 22 GPS TimeTrack overview GPS tracking gives you visibility into the location and activity of your mobile workforce Wireless data collection helps you to control costs Job dispatch allows you to make more informed decisions about who to send to what job

Proprietary and confidential. All rights reserved. Xora, Inc. 23 How does it work? Workers carry GPS-enabled mobile phone or vehicle installed device Managers view location and activity on secure web portal or receive alerts via SMS or Mobile Team Handset with Xora application Dispatchers PC with Internet connection

Proprietary and confidential. All rights reserved. Xora, Inc. 24 Gain visibility Enforce accountability Make better routing and dispatching decisions Ensure worker safety Provide better customer service Limit unauthorized vehicle use Reduce mileage

Proprietary and confidential. All rights reserved. Xora, Inc. 25 Control costs Use handset as a “location-aware” time clock Workers clock in/out of shifts and breaks –Time and location (GPS) stamped –Tamper-proof

Proprietary and confidential. All rights reserved. Xora, Inc. 26 Workers clock in/out of jobs –Time and location (GPS) stamped –Tamper-proof FlexFields ™ enable job data collection and coding –Drop down lists –Alphanumeric –Numeric –Barcode scanned Smart Job Zones ™ provide automated job tracking based on handset entering a specific area JobPix ™ allows pictures to be taken for proof of visit, work done, materials delivered Job End , 08:23:51 Job No: 3443-B Injury: Yes No Improve productivity

Proprietary and confidential. All rights reserved. Xora, Inc. 27 Improve fleet efficiency Speeding alerts Mileage capture (odometer versus GPS miles) Reduce fuel consumption by 15% Reduce engine wear by 80% Lower emissions

Proprietary and confidential. All rights reserved. Xora, Inc. 28 Integrate seamlessly Pre-built Integrations –No developer expertise needed –Fixed functionality –Supported Systems: ADP, Quickbooks, other payroll systems Xora Data Shuttle –Customer IT help required –Other system must be open –Client installed integration client –Pre-built ODBC, flat file integration –Customer ability to pull data locally into any local system Xora Web Service API’s (XAPI) –Customer or Partner Developer Expertise Required –Other system must be open –Industry standard SOAP API’s –Customer ability to pull data locally into any system Cast Iron Middleware Integration (coming soon) –Customer IT help required –Other system must be open –Pre-built templates with over 200 open systems –Additional development and monthly fees apply

Proprietary and confidential. All rights reserved. Xora, Inc. 29 TimeTrack Gold GPS Location Tracking –See the locations of your workers on a real-time map Wireless Timecards –Mobile phones become location-aware, tamper-proof time clocks Job Activity Tracking –Record job start and stop times Powerful Job Tracking –Create custom job statuses and forms that map to your workflow Enhanced Dispatching –Send job details to workers' phones, and receive automatic updates from workers when job statuses change Multimedia –Attach photos to job forms to confirm deliveries, capture signatures, or prove work was done Overtime and Shift Type Controls –Set overtime limits. Receive alerts before and after a worker enters overtime Advanced Alerting –Create alerts so you know when workers enter or exit specific areas, start or end shifts outside of a marked job zone, and more Detailed job tracking, advanced alerting and rich multimedia features.

Proprietary and confidential. All rights reserved. Xora, Inc. 30 GPS TimeTrack for Vehicles –Real-time GPS location tracking –Hard-mounted GPS unit –Ignition on/off sensor plus 4 switched inputs GPS TimeTrack for Assets –Battery powered GPS asset tag –Monitor high-value assets XRoutes Route Optimization –Automate route planning and improve operational efficiency up to 30% –Calculates optimized routes based on parameters such as number of vehicles, time windows, number of depots and more Other Xora solutions

Proprietary and confidential. All rights reserved. Xora, Inc. 31 Recommended phones Best low-cost option: Motorola i365* –Nextel Direct Connect features –Bluetooth wireless technology –Multimedia messaging service –Speakerphone Best ruggedized option: Motorola i680* –Nextel Direct Connect features –Enhanced push-to-talk capabilities –Meets military spec standards –Rubberized molding Best Smartphone option: RIM 8350* –Nextel Direct Connect features –WiFi support –2 Megapixel camera –Integrated advanced media player *For optimal performance, we recommend an extended life battery and car charger for all devices. For a full list of TimeTrack supported devices, visit:

Proprietary and confidential. All rights reserved. Xora, Inc. 32 Why choose Xora? Experience –#1 location enabled mobile business application provider –Over 16,000 customers in nearly all industries Ease-of-use –Out-of-the-box usability –Built for your industry Customer support –Free training –Customer support available 24/7

Proprietary and confidential. All rights reserved. Xora, Inc. 33 Getting started is easy 1.Select TimeTrack-compatible devices for your mobile team 2.Download the Xora software to each device 3.Log in to the Web portal 4.Attend a free product training. The trainer will explain: 1.How GPS works 2.How to keep TimeTrack up-to-date so you can take advantage of the latest product functionality 3.How to get the most out of your TimeTrack purchase

Proprietary and confidential. All rights reserved. Xora, Inc. 34 In summary Gain visibility –Better decision-making capability –Provide proof of service –Enforce worker accountability Reduce costs –Control overtime –Manage mileage/gas costs –Improved estimates for future jobs Improve productivity –Automate paperwork –Better utilize workers –Get more jobs done each day