American Association of Blacks in Energy 33 rd Annual Conference Leadership Development at Southern Company Marsha Sampson Johnson SVP Human Resources and Chief Diversity Officer May 20, 2010
Premier Energy Company Serving the Southeast Southern Nuclear Southern Power SouthernLINC Wireless
Attractive Investment 4.4 million customers #149 on Fortune 500 list History of sustainable, predictable growth Strong financial performance #1 ranked, nine years in a row, electric service provider in customer satisfaction by ACSI
Business Results Southern Style Competencies Leadership Strong Culture 25,000 + employees strong Long-tenured workforce Cultural Tenets – Safety & Wellness – Southern Style – Inclusion 2010 Diversity Inc. Top Company – Top 10 Employers for Blacks – One of 25 Noteworthy Companies 2010 Top Military Friendly Companies (9 th out of 100)
Business Results Southern Style Competencies Leadership Employees: 25,584 Management ≈ 3600 Professional ≈ 8800 Non-Exempt ≈ 5000 Craft Labor ≈ % male / 25% female 77% non-minority / 23% minority Average Service: 18 years Average Age: 46 years
Leadership Development – A Business Priority Drivers Industry Complexity Changing Workforce Culture of Inclusion Recruitment & Retention of Talent Environmental regulation Infrastructure expansion Cost pressure Retirements across all levels of leadership Multiple generations working together Female & minority representation Leveraging differences for innovation Changing employee expectations Increasing rate of change – need rapid response Tightening labor market Realities of a mobile workforce Today’s employees expect development
Leadership at All Levels
Development at All Levels First-Level Managers Managers of Managers Executives Emerging Talent High potential identification Talent reviews Leadership development programs Projects, assignments, job rotations Internal & external training Coaching & mentoring Internal leadership training for new managers Leadership development programs Cross-system moves, special assignments/projects Coaching & mentoring Senior Leadership Development Program (SLDP) University-based leadership training Cross-system moves, special assignments/projects Coaching & mentoring Leadership training – usually university-based programs System assignments Coaching & mentoring All Employees Internal & external training (online & classroom) Tuition Reimbursement Program Projects, assignments Coaching & mentoring
Strong Foundational Skills - Drive/ambition- Understands organization culture - Strong interpersonal skills - Adapts to change - Presence- Learns and applies new skills - Resilience Future Role Capability Demonstrates potential to move to the next leadership level and achieve expectations. HIGHPOTENTIALHIGHPOTENTIAL Distinguished Performance - Technically competent - Embraces company values - Consistently achieves results over time
Leadership Competencies Adapting & Responding to Change Critical Thinking Deciding & Initiating Action Entrepreneurial & Commercial Thinking Formulating Strategies & Concepts Leading & Supervising Persuading & Influencing Planning & Organizing Relating & Networking Cultural Competence Technical Competence Delivering Results
MANAGERIAL LEVEL: First-Level Manager EMPLOYEE: J.K. Sample LowLow-MidMid-RangeHigh-MidHigh COMPETENCIES Adapting & Responding to Change Critical Thinking Deciding & Initiating Action Entrepreneurial & Commercial Formulating Strategies Leading & Supervising Persuading & Influencing Planning & Organizing Relating & Networking Blue range is Southern Company benchmark range for first-level manager Black dots are J.K. Sample’s actual results
Career & Development Planning Partnership Development Employee Aspirations Company Needs Identify what’s required Assess current capabilities Develop plan to close gaps & leverage strengths
Putting it All Together Business Results Southern Style Competencies Leadership