Sales 101: What you need to know! January 2005 CCT110403RCP

2 2 Title/subtitle/confidentiality line: 10pt Arial Regular, white Maximum length: 1 line Information separated by vertical strokes, with two spaces on either side Optional slide number: 10pt Arial Bold, Black Agenda Product Overview Value to Customers Selling on Value Target Customers Resources Available How to work with ClearCube Questions & Answers

3 3 Title/subtitle/confidentiality line: 10pt Arial Regular, white Maximum length: 1 line Information separated by vertical strokes, with two spaces on either side Optional slide number: 10pt Arial Bold, Black Corporate Overview  Established in 1997  Headquartered in Austin, Texas  Locations in London, New York, Stuttgart, Singapore, Denver, Tampa, New Orleans, LA, San Francisco, Sydney  60 patents in software, signaling, and hardware technologies  Industry-leading customer base  700+ customers across many vertical sectors General Computing Healthcare Government and Education Financial Services Manufacturing

4 4 Title/subtitle/confidentiality line: 10pt Arial Regular, white Maximum length: 1 line Information separated by vertical strokes, with two spaces on either side Optional slide number: 10pt Arial Bold, Black MILLENIUMPARTNERS Companies That Have Switched to ClearCube

5 5 Title/subtitle/confidentiality line: 10pt Arial Regular, white Maximum length: 1 line Information separated by vertical strokes, with two spaces on either side Optional slide number: 10pt Arial Bold, Black …for the End User? It’s the fastest computer I can buy. It’s the most secure computer on the market. It always works. The help desk can instantly fix any problem I have. It runs every application I use today. It automatically backs itself up. …and It’s not on my Desk! What Is the Ideal Computer…

6 6 Title/subtitle/confidentiality line: 10pt Arial Regular, white Maximum length: 1 line Information separated by vertical strokes, with two spaces on either side Optional slide number: 10pt Arial Bold, Black …for the IT Manager? With it, I can: Deliver 99.9% uptime to my users. Instantly get users back up and running… …without leaving my desk. Instantly move/add/change users. Fix problems when its convenient for me… …without leaving my desk. Lock it down to prevent theft & damage. Meet the regulations of my industry. Cut system TCO by 40% or more. …and do it all in half the time! What Is the Ideal Computer…

7 7 Title/subtitle/confidentiality line: 10pt Arial Regular, white Maximum length: 1 line Information separated by vertical strokes, with two spaces on either side Optional slide number: 10pt Arial Bold, Black User/Client IT Manager PC Blade - A rack-mounted, Intel-based computer that delivers computing to each desktop from a centralized location. Each user connects to a PC Blade with Intel’s latest P4 processors, memory, HD and power supply. The PC Blade can drive single and/or multi-monitors. Cage - Houses up to eight PC Blades in a 3U high enclosure with integrated switching via the BackPack. Up to 112 PC Blades can be housed in a standard rack. User Port - A small desktop device connects the keyboard, mouse, video, audio and USB devices on the desktop to the PC Blade via CAT-5 or Fiber network cable. ClearCube Management Suite - Powerful software that enables complete system management for proactive alerting, hot sparing, and remote control. The ClearCube Solution

8 8 Title/subtitle/confidentiality line: 10pt Arial Regular, white Maximum length: 1 line Information separated by vertical strokes, with two spaces on either side Optional slide number: 10pt Arial Bold, Black ClearCube Architecture 3 ClearCube Management Suite Control Center Blade Manager Switch Manager Data Failover Grid Center Software PC Blade Industry Standard Hardware Cage (density) ClearCube Infrastructure BackPack Cage User Port

9 9 Title/subtitle/confidentiality line: 10pt Arial Regular, white Maximum length: 1 line Information separated by vertical strokes, with two spaces on either side Optional slide number: 10pt Arial Bold, Black Industry Standard PC Blades R1200 PC Blade Latest Intel ® Pentium 4 Processors with HT up to 3.4GHz Configure with up to 1GB DDR Chipset with 800 MHz FSB 8 to a Cage Microsoft Windows XP, 2000 R2100 PC Blade Latest Intel ® Xeon Dual Processors with HT Configure with up to 4GB DDR E7501 Chipset with 533 MHz FSB 4 to a Cage Microsoft Windows XP, 2000

10 Title/subtitle/confidentiality line: 10pt Arial Regular, white Maximum length: 1 line Information separated by vertical strokes, with two spaces on either side Optional slide number: 10pt Arial Bold, Black Infrastructure – User Port C/Port: connects directly to PC Blade via Category 5 cable Multi-Video eXpander (MVX): works with both C/Ports to support up to four monitor signals Fiber C/Port: connects PC Blade directly via fiber cabling I/Port: connects PC Blade via standard Ethernet networks Several User Port options to meet specific needs:

11 Title/subtitle/confidentiality line: 10pt Arial Regular, white Maximum length: 1 line Information separated by vertical strokes, with two spaces on either side Optional slide number: 10pt Arial Bold, Black C/Port Switching End User Blade (Data Center) 1 End User is connected directly to their blade via Cat 5 cable. 1 Spare Blade (Data Center) Switch Manager

12 Title/subtitle/confidentiality line: 10pt Arial Regular, white Maximum length: 1 line Information separated by vertical strokes, with two spaces on either side Optional slide number: 10pt Arial Bold, Black C/Port Switching End User Blade (Data Center) 1 End User is connected directly to their blade via Cat 5 cable. 1 Spare Blade (Data Center) Switch Manager 2 If user has a problem, the administrator switches them to a new blade. 2 X

13 Title/subtitle/confidentiality line: 10pt Arial Regular, white Maximum length: 1 line Information separated by vertical strokes, with two spaces on either side Optional slide number: 10pt Arial Bold, Black C/Port Switching End User Blade (Data Center) 2 If user has a problem, the administrator switches them to a new blade. 2 After fixing the problem offline, the administrator switches the user back to the original machine End User is connected directly to their blade via Cat 5 cable. 1 Spare Blade (Data Center) Switch Manager

14 Title/subtitle/confidentiality line: 10pt Arial Regular, white Maximum length: 1 line Information separated by vertical strokes, with two spaces on either side Optional slide number: 10pt Arial Bold, Black I/Port Connects of standard TCP/IP Supports all desktop connections (KVM, USB) Unlimited distance between PC Blade and user Bandwidth requirements of a dial-up modem

15 Title/subtitle/confidentiality line: 10pt Arial Regular, white Maximum length: 1 line Information separated by vertical strokes, with two spaces on either side Optional slide number: 10pt Arial Bold, Black I/Port Management End User Blade (Data Center) 1 I/Port Client launches and makes request to GC Console for Blade information. 1 2 GC Console populates appropriate Blade name to which I/Port will connect. 2 I/Port connects to Blade via RDP. 3 3

16 Title/subtitle/confidentiality line: 10pt Arial Regular, white Maximum length: 1 line Information separated by vertical strokes, with two spaces on either side Optional slide number: 10pt Arial Bold, Black I/Port Management End User Blade (Data Center) Using dedicated mappings, up to 4 I/Ports can connect to a specified blade. The I/Ports will connect to the same Blade each time the I/Port client is launched.

17 Title/subtitle/confidentiality line: 10pt Arial Regular, white Maximum length: 1 line Information separated by vertical strokes, with two spaces on either side Optional slide number: 10pt Arial Bold, Black I/Port Management End User Blade (Data Center) Using shared mappings, a group of I/Ports are mapped to a group of Blades. In this scenario the I/Port will connect to the least utilized Blade in the mapped Blade group.

18 Title/subtitle/confidentiality line: 10pt Arial Regular, white Maximum length: 1 line Information separated by vertical strokes, with two spaces on either side Optional slide number: 10pt Arial Bold, Black Control Center Layer 3: System Management Software ClearCube Management Suite (CMS) 4.0 Control Center / Blade Manager – comprehensive PC blade management Switch Manager – Remote PC blade management, switching, and support Data Failover – Desktop backup without separate storage Grid Center – I/Port management and allocation PC Blade User PortCage Layer 1: Industry Standard Components Layer 2: ClearCube Infrastructure Layer 3: System Management Software BackPack ClearCube Management Suite Blade Manager Switch Manager Data Failover Grid Center

19 Title/subtitle/confidentiality line: 10pt Arial Regular, white Maximum length: 1 line Information separated by vertical strokes, with two spaces on either side Optional slide number: 10pt Arial Bold, Black The Benefits of Centralized PCs Increased Manageability Virtualized Moves, adds, changes Remote Support/administration Simplified Upgrades/support High Availability 99.9+% Uptime 5 Minute time to repair (vs. 4hr or next day) Total Security and Control All hardware assets are locked down No uploading Illegal software or viruses 100% real time asset tracking Desktop Environment Less desktop space required Generates no heat and has no moving parts Less susceptible to environmental damage Lower Support Costs 40% Reduction in Overall Desktop Cost Only peripherals (keyboard, monitor, mouse, USB) PC Hardware PC Software Servers Networking Equipment ClearCube Environment

20 Title/subtitle/confidentiality line: 10pt Arial Regular, white Maximum length: 1 line Information separated by vertical strokes, with two spaces on either side Optional slide number: 10pt Arial Bold, Black Benefits: No onsite visit for adminNo onsite visit for admin Minimal user downtimeMinimal user downtime No pressure to fix system in “fire drill” modeNo pressure to fix system in “fire drill” modeBenefits: No onsite visit for adminNo onsite visit for admin Minimal user downtimeMinimal user downtime No pressure to fix system in “fire drill” modeNo pressure to fix system in “fire drill” mode ClearCube for Availability Q: How do I get >99.9% availability? A: Switching Users to new Blade PCs A Far Better Service Model: User is switched from problem PC Blade to spare with three mouse clicks (C/Port) Assign user to new blade (I/Port) Fix system offline without leaving your desk Switch user back when complete Customer Success Stories: Morgan Stanley SPAWAR (Cheyenne Mountain)

21 Title/subtitle/confidentiality line: 10pt Arial Regular, white Maximum length: 1 line Information separated by vertical strokes, with two spaces on either side Optional slide number: 10pt Arial Bold, Black ClearCube for Security Physical Security PC is locked in the closet Desktop device is useless without blade  Theft-proof Network Security C/Port analog signal is “un-hackable”  no network packets I/Port uses latest signal encryption Data Security No information stored at the desktop USB ports can be disabled at the desktop (C/Port) Q: How is ClearCube more secure than a PC? A: Physical, Network, and Data Security Customer Success Stories: Los Alamos National Labs Edward Hospital

22 Title/subtitle/confidentiality line: 10pt Arial Regular, white Maximum length: 1 line Information separated by vertical strokes, with two spaces on either side Optional slide number: 10pt Arial Bold, Black ClearCube for Remote Manageability Q: How can I improve desktop manageability? A: ClearCube Blades with Management Suite Complete control of blades 1:1 and 1:Many Management Remote Power on/off/reboot Remote switching of hardware! (sparing) Health: real-time status and proactive alerts HW & SW Inventory Graphical Scripting Benefits: No trip to desktopNo trip to desktop Identify problems before they happenIdentify problems before they happen Make more informed support decisionsMake more informed support decisionsBenefits: No trip to desktopNo trip to desktop Identify problems before they happenIdentify problems before they happen Make more informed support decisionsMake more informed support decisions Customer Success Stories: Northshore Asset Management Northwestern Memorial

23 Title/subtitle/confidentiality line: 10pt Arial Regular, white Maximum length: 1 line Information separated by vertical strokes, with two spaces on either side Optional slide number: 10pt Arial Bold, Black ClearCube for Better Work Environment Q: How can I improve the work environment? A: ClearCube User Ports Small form factor of C/Ports and I/Ports No fan = no noise at the desk Low heat creation at desk Easy to deploy into environments with high density of users Prevents PC from being in hazardous environment Reduces administrator visits to end user Customer Success Stories: Oklahoma Heart Hospital Trane Lehman Brothers

24 Title/subtitle/confidentiality line: 10pt Arial Regular, white Maximum length: 1 line Information separated by vertical strokes, with two spaces on either side Optional slide number: 10pt Arial Bold, Black ClearCube for Lower TCO Q: How can I lower my total cost of ownership by 40%? A: ClearCube Blade PC solution Customer Success Stories: IDC White Paper – 17 customers User Downtime = Real Productivity Wages for end user Lost opportunity Business continuity Lower user satisfaction Reduced Support Time = Real Cost Savings Better utilization of support resources More time spent on strategic projects Achieve higher SLAs without sacrificing costs Do more with less

25 Title/subtitle/confidentiality line: 10pt Arial Regular, white Maximum length: 1 line Information separated by vertical strokes, with two spaces on either side Optional slide number: 10pt Arial Bold, Black How to Sell ClearCube 1.Listen first. 2.Find two of five advantages relevant for buyer. 3.Connect them back to business drivers. Manageability = tangible savings Security = lower corporate risk of regulatory violation Availability = lower cost Ergonomics = higher productivity 4.Determine success criteria. What would make them pay 3x for a PC? 5.Engage ClearCube for support, assistance in sales cycle.

26 Title/subtitle/confidentiality line: 10pt Arial Regular, white Maximum length: 1 line Information separated by vertical strokes, with two spaces on either side Optional slide number: 10pt Arial Bold, Black Operating Costs Are you under pressure to reduce desktop support costs? By how much? Could your PC technicians be better allocated? How do you track your desktop operating costs (e.g., trips to the desktop, support calls, IT time spent on break/fix)? Service Level Is tighter control over data and physical security a priority? Do you have trouble tracking and controlling PC hardware? Have you had problems with users uploading unauthorized software or viruses from external sources? PC Management How often do you move, add or change and employees? Do you have a large campus or building and/or remote locations? Do you have locations (e.g., OR/ERs, clean rooms, trading desks or sterile locations) that are difficult to service? Desktop Environment Are there environmental issues that impact your PCs (e.g., dust, heat, cleaners, space, getting kick or abused)? Do you need higher uptime for your PCs? Understanding Your Current Desktop Environment User Uptime Are you services being impacted by PC downtime? How long do your users need to wait to get a response/fix from IT?

27 Title/subtitle/confidentiality line: 10pt Arial Regular, white Maximum length: 1 line Information separated by vertical strokes, with two spaces on either side Optional slide number: 10pt Arial Bold, Black Healthcare Applications Application Driver Sample Clients Patient information security Electronic Medical Records (EMR) in the room Limited space and noise issues Patient information security Limited space EMR and medication tracking High Availability Control contaminates & protect from environment Limited space Overcoming remote management issues Security without supervision Consistent trips to support Medical Center of Central GA Oklahoma Heart Hospital Denkor Dental Edward Hospital Patient & Exam Rooms Nursing Stations Emergency & Operating Rooms Remote Clinics Edward Hospital Catholic Healthcare Systems Missouri Veterans Home Medical Center of Central GA Oklahoma Heart Cambridge Health Alliance Clark Memorial Hospital Northwestern Medical PG Barton Healthcare Systems Healthcare Partners Princeton Radiology

28 Title/subtitle/confidentiality line: 10pt Arial Regular, white Maximum length: 1 line Information separated by vertical strokes, with two spaces on either side Optional slide number: 10pt Arial Bold, Black Financial Services Customer Quote “We believe that ClearCube is the first company to truly change the face of desktop computing. There is no other solution that provides the flexibility to move an employee without physically moving their PC, while bringing 99.9 percent availability to the desktop. We see this architecture significantly reducing our desktop operating costs.” Adam Taubman, Executive Director, Morgan Stanley Other Customers Deployment Types Market Needs -Reduce desktop operating costs - High-availability computing -Centralized management of dispersed locations/PCs - Security of company and client data MILLENIUMPARTNERS -Trading Floors - Business Continuity -Branch and Remote Locations - Grid Computing/Dual Use -Development Environments

29 Title/subtitle/confidentiality line: 10pt Arial Regular, white Maximum length: 1 line Information separated by vertical strokes, with two spaces on either side Optional slide number: 10pt Arial Bold, Black Government & Military Other Customers Market Needs “ClearCube installs 10 times faster than traditional desktops. The support costs are dramatically lower because support techs can remotely manage all users. Once they (ClearCube) are in, it’s hard to imagine ever going back to a standard PC infrastructure.” Captain Timothy Ohrenberger CIO, Hill AFB Flight Command -Support multiple secure networks from one box -Reduce demand on constrained resources -Centralized management of dispersed locations -Secure desktop and government data and resources Customer Quote Deployment Types -Command & Control -Medical Command -Flight Operations -Training Facilities -Gaming and Development Environments

30 Title/subtitle/confidentiality line: 10pt Arial Regular, white Maximum length: 1 line Information separated by vertical strokes, with two spaces on either side Optional slide number: 10pt Arial Bold, Black Manufacturing Sample Customers Customer Quote “First of all, the hardware is reliable. We have a goal of very, very low loss time, and we’re making that easily (with ClearCube). Second, the fact that you can remove the whole PC (blade) in a matter of seconds without having the rack down.” Jim Jenkins IT manager Market Needs - Eliminate manufacturing downtime - Reduce support headaches and need of on-site IT - Secure computing resources - Harsh plant-floor environments Deployment Types - Clean Rooms - Remote Facilities - Manufacturing Floors - Hazardous Environments - Grid Computing

31 Title/subtitle/confidentiality line: 10pt Arial Regular, white Maximum length: 1 line Information separated by vertical strokes, with two spaces on either side Optional slide number: 10pt Arial Bold, Black Partner Portal The ClearCube Partner Portal is our central information and process resource for our partners. Elements of Partner Portal: Opportunity Registration Online Sales Training Online Technical Training Marketing Materials New information / announcements You do not get your full discount without registering your opportunity!

32 Title/subtitle/confidentiality line: 10pt Arial Regular, white Maximum length: 1 line Information separated by vertical strokes, with two spaces on either side Optional slide number: 10pt Arial Bold, Black Important: Do you have your login for the Partner Portal? Thanks and Happy Selling!!! Mike Bradley Director - Channel Development (w) (512) (m) (512)