C-2A GREYHOUND INITIAL CRM COURSE (PUT YOUR SQUADRON HERE)
OVERVIEW INTRODUCTION HISTORICAL CRM HAZREPS CRM SKILLS / CRM BARRIERS CRM AUTOMATION INTERGRATION CASE STUDY REVIEW SUMMARY 2
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Rules of Engagement Your active participation What experiences you have had What potential incidents you have avoided What importance you place on CRM Application of CRM skills is … Your Responsibility Learn from others’ mistakes, because you’re not going to live long enough to make all of them yourself. —Roger Coleman, Lead CRM Developer, AAL
Why CRM? To IMPROVE MISSION EFFECTIVENESS of Naval Aviation communities minimizing crew preventable errors by enhancing crew coordination through increased awareness of associated behavioral skills
C-2A Community Areas Of Concern Recent HAZREPS 24FEB14 – C-2A Almost lands gear up Crew used poor communication and lost situational awareness in critical phase of flight. 26JUN13 – Hook slap during case III Crew failed to properly communicate equipment failure to LSO. 04SEP12 – C-2A strikes E-2C on bolter due to a right drift. Crew failed to use proper CM during bolter. 03OCT12 – C-2A takes a CV arrestment with collar on nose gear. Four crewmembers failed to complete a proper preflight. Poor decision making and leadership.
Seven Critical CRM Skills CRM skills are necessary because errors repeat even with new technology!
Seven Critical CRM Skills DAM CLAS Decision Making Assertiveness Mission Analysis Communication Leadership Adaptability/Flexibility Situational Awareness
Decision Making How do you define Decision Making? Definition: The ability to choose a course of action using logical and sound judgment based on available information. How do you define Decision Making? 9
Decision Making Question: How do hazardous attitudes affect decision making? Negative Effect: Peer pressure Mind set “Get home-itis” Getting behind the aircraft
Decision Making in the C-2A C-2 Capabilities vs. Air Wing Desires Detailed Preflight Planning vs. “Canned Route” Attitude Any member of a Detachment can end up being put in a position where they need to speak for the OIC
Assertiveness What is Assertiveness? Definition: The willingness/readiness to actively participate, state and maintain a position until convinced by the facts that other options are better. What is Assertiveness? 12
Whenever your comfort level is exceeded… Assertiveness Question: When is it appropriate to be assertive? Speak up when you encounter: Unclear mission objectives Overly aggressive or passive crewmembers Conflict in the aircraft Issues not addressed in the debrief Whenever your comfort level is exceeded… SPEAK UP !
Assertiveness in the C-2A 3P vs Aircraft Commander Aircraft Commander vs Aircraft Commander 2P/2P Flights C-2 vs Air Wing/Air Boss/Flight Deck Handler
Mission Analysis How do you define Mission Analysis? Definition: The ability to develop short-term, long-term and contingency plans and to coordinate, allocate and monitor crew and aircraft resources. How do you define Mission Analysis? 15
Mission Analysis Question: What are three components of Mission Analysis? Planning and preparation Monitoring inflight mission progress Postflight debriefing
Mission Analysis in the C-2A How good is your Debrief?
Communication What is Communication? Definition: The ability to clearly and accurately send and acknowledge information, instructions, or commands, and provide useful feedback. What is Communication? 18
Communication Question: When can experience in flight be a barrier to communication? Less experience— Less likely to speak up More experience— May resist change and the need to adapt
Communication in the C-2A Detachment personality dynamics Enlisted Aircrew/Pilot relationship Ship to Shore Communication
Leadership How do you define Leadership? Definition: The ability to direct/coordinate the activities of other crewmembers or wingmen, and to encourage them to work together as a team. How do you define Leadership? 21
Leadership Question: What are some leadership traits that inspire peak performance in a crew? Decisive Competent Keeping crew informed Open to suggestions Leading by example Trust
Leadership in the C-2A C-2 Pilots have to grow up fast Any member of a Det can be cornered by CAG, Flag, etc Leadership challenges associated with being on perpetual “Port Call”
Adaptability/ Flexibility Definition: The ability to alter a course of action based on new information, maintain constructive behavior under pressure and adapt to internal/external environmental changes. What is Adaptability/ Flexibility? 24
Adaptability/ Flexibility Question: What are some situations that require Adaptability/ Flexibility? Routine becomes an emergency Inclement weather CV environment Changing primary mission
Adaptability/ Flexibility in the C-2A This is the C-2 skill Legs added to flight Destinations changed CV arrival intentions can vary/change last minute At mercy of DV sched Last minute PAX/Cargo Hazardous Cargo
Situational Awareness Definition: The degree of accuracy by which one’s perception of the current environment mirrors reality. What is Situational Awareness? ? 27
Situational Awareness Question: If good situational awareness means looking around at what’s happening, what else must be recognized? What led to the present situation? What will happen in the next 30 seconds, 10 minutes, etc? Crosschecking and communication
Situational Awareness in the C-2A 80% of Aircraft is behind you Who is in your plane? What is in your plane? What country clearances do you have? What does having PAX add to divert considerations?
CASE STUDY Read case study narrative. Answer focus questions. Go into case study folder and pick a case study to use. Have narratives printed prior to the class and be prepared to discuss skills in use or lacking during the event.
Questions??? Questions.
“We train like we fight, and we fight like we train” THE END Remember… “We train like we fight, and we fight like we train”