Airline Management & Organization Class: Aviation Management (PLT 219) Semester: Fall 2014 School of Aviation OSMAN CAN BÜYÜKDAĞ S002564.

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Presentation transcript:

Airline Management & Organization Class: Aviation Management (PLT 219) Semester: Fall 2014 School of Aviation OSMAN CAN BÜYÜKDAĞ S002564

Airline Mgt & Organization: Management Process of achieving an organization’s goals ; MARKET SHARE PROFIT ECONOMY GOAL TIME MANAGEMENT QUALITY OF SERVICE

Management: EMIRATES Chairman and Chief Executive Emirates Airline & Group President Emirates Airline President Group Services & dnata, Emirates Group Executive Vice President Human Resources, Emirates Group His Highness Sheikh Ahmed bin Saeed Al Maktoum Tim Clark Gary Chapman Abdulaziz Al Ali

Management: EMIRATES Adel Ahmad Al Redha Executive Vice President and Chief Operations Officer Ali Mubarak Al Soori Executive Vice President - Chairman's Office, Facilities/Projects Management and P&L (NA) Ismail Ali Albanna Executive Vice President dnata Nigel Hopkins Executive Vice President Service Departments Thierry Antinori Executive Vice President and Chief Commercial Officer

Management: Organization Chart

Airline Legal requirements: FAA FAA-121: Scheduled air carrier (commercial aviation). Director of Safety Director Operations Chief Pilot Director of Maintenance Chief İnspector

Airline Mgt & Organization: Mgt Funtions Planning Organizing Staffing Directing Controlling

EMIRATES DATA IN 2013 Number of staff: Number of Aircraft: 280 Number or passengers: 44.5 MILLION sources: emirates.com and wikipedia.com Annual Report

Staff – pax – aircraft: EMIRATES 2013 To calculate for EMIRATES Num staff per 10,000 passengers: Staff / Pax=8.1 staff per 10,000 pax. Num of Staff per aircraft: Staff / Aircraft=139.2 staff per aircraft Source: emirates.com – annual report

Staff per pax: FSC Vs. LCC Source: Chart based on agregated data from the FSC - Full Service Carrier ( Emiriates) and LCC - Low Cost Carriers (Ryanair, Pegasus and Mango airlines) with 2013 data – annual reports

Staff per pax: FSC Vs. LCC The graph shows huge difference between FSC and LCC. FSC has higher staff/pax. rate than LCC.This can indicate the customer satisfaction, good service between LCC and FSC. Pegasus airlines analysed by Yiğit Aday Ryanair analysed by Çakır Atılhan Güzel Mango airlines analysed by Canan OZTURK

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